Is there another way to recover Microsoft account?

If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. Look up your username using your security contact phone number or email address. Request a security code to be sent to the phone number or email you used. Enter the code and select Next.
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What can I do if I can't recover my Microsoft account?

If you cannot recover your account, please go to https://account.live.com/acsrand submit a separate support request to Microsoft account recovery support to get a new password.
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Can Microsoft help me get my account back?

The recovery form is available at https://account.live.com/acsr. Collect as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better the chance you'll have of regaining access to your account.
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How can I recover my Microsoft account password without email?

Reset your password
  1. Select Forgot password? If the Enter password window is still open select Forgot password? ...
  2. Verify your identity. For your protection, Microsoft must verify your identity before you can proceed with resetting your password. ...
  3. Get a verification code. ...
  4. Enter code and reset password.
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Is there another way to unlock your Microsoft account?

Enter a phone number to request a security code be sent to you via text message. This can be any phone that can receive text messages. After the text arrives, enter the security code into the web page. Change your password to complete the unlocking process.
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What to do if you can't sign in to your Microsoft account | Account recovery | Microsoft



How do I find my 25 digit recovery code for Microsoft?

How to recover a 25 Recovery Code to reset a password?
  1. Go to sign into your account: https://account.microsoft.com/account.
  2. Assistance from MS account support via forms: https://support.microsoft.com/en-us/help/12401/microsoft-account-get-help-by-email.
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How long is a Microsoft account locked for?

We won't use or give out the phone number, and the code sent to it will expire after 10 minutes. This means you could use a friend or work colleague's phone without compromising your account security. The quickest way to get your account unlocked is by requesting and entering a security code online.
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How can I recover my Microsoft account password without phone number?

In the Contact email address text box, type an email address where we can contact you or send your password reset link. Note that this email address should be different from the one you're trying to recover.
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Does Microsoft delete inactive accounts?

Little surprise, then, that at the beginning of July, Microsoft quietly updated its account activity policy. From August 30, 2019, the company will now delete accounts that have been inactive for two years, a reduction from the previous five-year time period.
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How do I get my Outlook account back?

Enter the email address of the blocked account, then enter the characters you see on your screen and select Next.
...
Unblock or unlock your account
  1. You don't need a smartphone to receive a security code.
  2. Text messages may come from either "MSFT", a short number, or a mobile number.
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What is the 25-digit recovery code?

The 25-digit alpha-numeric code is what is known as the Microsoft Account Recovery Code; it is used to recover your Microsoft Account which contains primary security and profile settings. It is not the recovery code for your Outlook email account.
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How long does it take to recover Microsoft account?

This can take up to 24 hours because our support team reviews the forms that have guesses or almost-right answers. If your recovery request is accepted, we'll send you instructions to recover your account.
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How do I find all my Microsoft accounts?

From a Windows 10 device where you're already signed in, select Start > Settings > Accounts . Under Email & app accounts, you'll see the usernames associated with your device.
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How long does it take for Microsoft to unblock your account?

Once you fill out the form, you will received an email confirmation, you should then received a response to the request within 24 hours of the confirmation email. The email will would either provide a reset link for your password, or state that there was not enough information to process or verify your identity.
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Why was my Microsoft account locked for no reason?

To help protect your account from fraud or abuse, Microsoft temporarily locks accounts when unusual activity is noticed. To keep your account safe from the said unusual activities and avoid this type of incidents in the future, we highly recommend to change and create a strong password for every account that you have.
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How many unsuccessful attempts does an user account get locked?

Note: PCI DSS certification requires that logs should include failed access attempts, that a user gets locked out after no more than 6 failed login attempts, and the lockout lasts for at least 30 minutes.
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Can I chat with a Microsoft agent?

Contact Us - Microsoft Support

Additional help is available if you need it, including live chat with a Microsoft specialist.
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How do I speak to a live person at Microsoft?

Messaging with Support
  1. Log into the Conversational Cloud.
  2. Expand the Connection Area by clicking the three 3 vertical dots on the right of the browser.
  3. Click on the message icon to contact LivePerson.
  4. Start messaging.
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How do I get a Microsoft person?

Before contacting Microsoft by phone, find your warranty and product key number so the Microsoft representative can properly assist you. Then, call 1-800-642-7676 to reach a representative.
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Do Microsoft accounts expire?

You might not be able to sign into your account because it's closed or deleted. You closed your account If you closed your Microsoft account, you have 60 days from that closure to sign in and reopen it. After that 60 days, your account and data expire.
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What happens unused Microsoft account?

If you don't sign in during this time, Microsoft will consider your account to be inactive. Any account that has been locked for more than two years will also be considered "inactive" and will be closed.
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Do email accounts get deleted over time?

E-mail expires or disables with inactivity

Many free online e-mail services disable or delete an e-mail account that is not in use for so many days. For example, users who do not log into their e-mail account at least once every thirty-days can have their accounts deactivated.
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