Is Green Dot shut down?

Greendot.com is UP and reachable by us.
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What is happening to Green Dot?

Green Dot Bank will now use Plaid Exchange to let users of its Go2bank digital bank, which was launched in 2021, connect their bank account to the apps of the 6,000 fintechs that pay Plaid for bank account data.
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Is Green Dot closing?

Green Dot has announced that it's closing all GoBank accounts and, separately, launching a new product called GO2bank. The email they've sent to existing GoBank customers states the following: As a valued customer, we'd like to inform you that your current GoBank account program is ending October 31, 2021.
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Why was my Green Dot account closed?

What if Green Dot Closes My Account? Green Dot may close your account automatically if your balance is zero or lower. If they terminate your account with or without any reason, and you still have money on it, the company will send you a check for your account balance.
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Why is my Green Dot card not working online?

A transaction may be declined for several reasons—insufficient funds, mismatched address or unusual spending activity. Funds are set aside for transactions in process until the merchant is paid.
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Android 12 Green Dot Meaning



Why is my prepaid card not working?

There are a number of possible reasons why a purchase could be declined: You don't have enough money left on your card. You haven't activated or registered your card. The address you gave to make an online or phone purchase is different from the address you have on file with your prepaid card provider.
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How do I get my money back from a closed Green Dot account?

Contact Customer Support (866) 795-7597 or select Get Help at the bottom of GreenDot.com. Once you close your account, you can view your account statements and transaction history at GreenDot.com, but you will no longer be able to access your account using the Green Dot app.
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Can I reopen my Green Dot account?

Can We Reopen a Closed Green Dot Account? Technically speaking, you can. However, if the fee of your account gets to $0, then your account will be deleted without prior notice. If this happens or you do not know where to start, use the (866) 795-7597 number and contact the customer support staff.
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Does Green Dot refund stolen money?

If you think you have been scammed, please submit a fraud claim to Green Dot immediately. We will attempt to recover funds from fraudulent activity, but if the MoneyPak funds have already been transferred, we will not be able to refund that money to you.
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What bank is Green Dot through?

Green Dot was selected by Bonneville Bank to provide program manager services and the Green Dot Network will also serve as the exclusive reload network for the prepaid debit cards.
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Is Green Dot now go2?

Green Dot today announced the launch of Go2bank, a new mobile bank designed to help the two in three Americans living paycheck to paycheck. Green Dot aims to build upon its 20-year history serving more than 33 million customers through its retail and direct-to-consumer debit card products.
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Is Green Dot Bank safe?

Like all banks covered by the Federal Deposit Insurance Corporation (FDIC), money held in Green Dot accounts is FDIC-insured up to $250,000 per depositor. Keep in mind the $250,000 is for all accounts, including any you may have with Green Dot Corporation's other banking subsidiaries.
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Is chime owned by Green Dot?

Chime is part of the Green Dot® network as well, through which you can make cash deposits at stores like CVS and Walgreens. Aside from the aforementioned out-of-network fee, Chime does not institute any other fees.
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Can you link Green Dot to chime?

When logged into your Green Dot account, your account will link inside Chime's online platform. This link means that your funds from Green Dot will be accessible through your Chime debit card.
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How do I speak to a live person at Green Dot?

Messaging with Support
  1. Log into the Conversational Cloud.
  2. Expand the Connection Area by clicking the three 3 vertical dots on the right of the browser.
  3. Click on the message icon to contact LivePerson.
  4. Start messaging.
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Can Green Dot be traced?

Before you get the money, you need to show your ability to repay the loan by making the first two payments. You are instructed to buy a MoneyPak to cover the first two payments and give the “lender” your MoneyPak numbers. The loan never comes through, and the “lender” cannot be traced.
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Can I sue Green Dot?

How To Sue Green Dot in Small Claims Court. If the company didn't respond to your complaint, or if you're still not happy with their decision, you can pursue legal action against Green Dot.
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Do Green Dot cards expire?

We'll send an updated card your way as the expiration date on your card gets closer. If you don't receive the new card before your current one expires, click here to get help.
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Why can't I log into my Green Dot account?

Having trouble? If you're having difficulty logging in, please call (866) 795-7597 to talk to an agent.
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How do you unlock a closed Green Dot?

When you find your card, press UNLOCK to restore your card instantly. Simply log into your account using the Green Dot app. Find the toggle button on your home screen OR select Settings -> Manage Card -> Lock Card. That's it!
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How do you unlock a blocked Green Dot account?

To unblock your Green Dot Prepaid Visa, you have to submit your ID for verification here. It usually takes up to two days for them to review the ID and contact you with an update.
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Why does my debit card keep getting declined when I have money?

Insufficient funds are the main reason that debit cards are declined. Having insufficient funds means that there isn't enough money in your account to cover your purchase. Even though you may have enough money in your checking account, there is a difference between your bank account balance and your available funds.
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Why is my credit card being declined online when I have money?

A credit card might be declined for a variety of reasons, including suspicion of fraudulent activity or a maxed-out credit limit.
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Why is my Visa card not working online?

Your Visa debit card may not work due to something simple, like there being insufficient funds in the account, or because your card has been blocked by your bank as a security measure. If you're shopping online, it could also be a problem with the site where you're trying to make your purchase.
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