Is controller drift covered by warranty?

The good news is DualSense controllers that suffer from drift are covered under your PS5 warranty. Now for the bad news. Anyone who wants to send their DualSense to Sony, for drift or any other issue to be fixed, will need to pay for the postage themselves.
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Does PS4 controller warranty cover drift?

The PS4 controller comes with the same manufacturer's warranty for one year after the date of purchase. Owners of the Playstation 4 often experience similar internal issues with the device, such as stick drift. The different legal rights provided by warranties will vary from state to state.
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CAN controller drift be repaired?

It's called controller drift, or analog stick drift, because one or both thumbsticks will drift, or move, in an undesired direction even when you aren't touching them. To fix Xbox One controller drift, you need to take the controller apart and repair or replace one or more components related to the analog sticks.
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Does Microsoft fix controller drift for free?

If the controller is still under warranty, the repair/replacement is free. If the warranty has expired, it will cost you a fee depending on the type of controller you own.
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Does PS5 warranty cover controller drift?

The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced.
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PS5 Players Are Reporting DualSense Drift, But It’s Covered Under Warranty



Has Sony fixed the drift issue?

While the changes to the controllers were mostly aesthetic with the fresh colours, the Youtuber was able to show us that Sony has fixed one of the stick drift issues.
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Does Best Buy cover stick drift?

The Geek Squad Protection on your PS4 controller would cover the stick drift issue, absolutely. We'd recommend heading into your local Best Buy with it to get started. They will help you exchange it from there. You can find information about your local store at www.bestbuy.com/storelocator.
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Is Xbox stick drift covered by warranty?

Stick drift was covered under the warranty for controllers, and Microsoft only replaces your controller, they will not repair your controller.
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How long is Xbox controller warranty?

To ensure your satisfaction, we're extending the warranty coverage period on Elite Series 2 controllers from 90 days to 1 year from the date of purchase.
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How do you check if your Xbox controller is under warranty?

Sign in to account.microsoft.com/devices with your account. Select the device that you want to check the warranty on. In Device coverage, you'll see what kind of warranty coverage your device has and how much time is left.
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What causes controller drift?

A common reason why controllers run into drift problems is that they are prone to deterioration, which will naturally occur with use. In more recent years, the life cycle of technology has shortened dramatically to promote further purchases (yay, capitalism), thereby further exacerbating the issue.
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How do I get rid of controller drift?

Press and hold the Xbox button on the controller for 5–10 seconds until it turns off. Wait a few seconds, and then press and hold the Xbox button again to turn it back on.
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What does PS4 controller warranty cover?

Playstation controllers and consoles come with a manufacturer warranty that covers defects in material and workmanship for one year from the date of purchase. Accidents like drops and spills are the most common mishaps, and they are not covered by the manufacturer warranty.
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Why is my brand new PS4 controller drifting?

Causes of PS4 controller drift

The most common one is dust or debris inside your controller. Over time, that grime can build up and affect the electrical components. Analog stick drift can also be caused by damage to your controller, either from someone dropping it or excessive wear and tear.
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How much is it to get a PS4 controller fixed?

Under PS4 Warranty

Your controller might be covered within the PS4's warranty or extended warranty. In this case, you won't have to pay for repairs at all (or only pay for shipping). If not, expect to pay around $59.
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What is covered under Xbox controller warranty?

Microsoft Complete covers your Xbox console, plus included controller, against accidents and mechanical or electrical breakdowns for up to three years.
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How does Xbox controller warranty work?

The standard warranty coverage period for Xbox controllers is 90 days. However, Microsoft specifically extended the warranty of Xbox Elite 2 controllers from 90 days to one year because a significant number of customers were noticing malfunctions with the Xbox Elite wireless controller.
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Are Xbox One controllers under warranty?

All controllers carry a 90 day warranty - Microsoft should be able to repair it or replace the controller for you under warranty.
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Can Xbox controllers be repaired?

The supplies you'll need to get your controller in fighting condition again are a flat-head screwdriver, T8H screwdriver, T6 screwdriver and an Xbox One conductive button pad repair kit. You can purchase all of these items for just a few dollars each online. You'll also need a few damp cotton swabs.
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Does Xbox Elite controller drift?

If you are using an Xbox Elite controller, make sure the controller is powered down. Pour some isopropyl alcohol on tip of a cotton swab. Make sure to use a generous amount and let the cotton soak all of it. Push back the left or right analog stick with the drift issue.
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Does Best Buy warranty cover Joy con drift?

A: Hi there. Thanks for your question! The Geek Squad Protection on your PS4 controller would cover the stick drift issue, absolutely. We'd recommend heading into your local Best Buy with it to get started.
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Can Best Buy repair controllers?

1-2 of 2 Answers

Please try again later. Unfortunately, Geeksquad is not able to repair controllers or consoles. That's where the warranty makes things easier when you purchase it through Best Buy as they are able to exchange the controller at that point depending on the type of functionality/damage.
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Can I return ps5 controller to Best Buy?

You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
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How do I stop my PS4 controller from drifting?

You can also try resetting the controller if the issue persists.
  1. On your PS4, head over to Settings.
  2. Select Devices.
  3. Hit Turn Off Device.
  4. Select the device you'd like to turn off.
  5. Power on the controller once more.
  6. Turn the controller over.
  7. Use the paperclip to press the recessed reset button for 10 seconds.
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