How strict is Amazon's return policy?

For Amazon, a rigid and comprehensive returns policy is put in place to protect both sellers and customers on the platform. Customers can return items sold and fulfilled by Amazon for free within thirty days of delivery. However, Amazon has no control over returned items bought from third-party sellers.
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Is Amazon strict on returns?

Does Amazon Limit Your Returns? As long as your issue or problem with the product is genuine, there is NO limit on the number of returns you can make.
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Does Amazon penalize you for returning items?

Repeat returns can result in fees

But if you get into the habit of returning purchases too frequently, Amazon might start to penalize you. Such was the case recently for a customer who was charged a 50% restocking fee to return an item that wasn't of good use to her.
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How lenient are Amazon returns?

It should come as no surprise that Amazon is very lenient to customers who want to return items. As earlier stated, customers are usually refunded immediately regardless of the reason for returning the item, and even regardless if they actually return the item or not.
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Can you abuse Amazon return policy?

They will stop accepting returns for all of your future orders and if you somehow keep abusing the policy, your account will be permanently suspended. When initiating a return, you will be asked for the reason such as defective or broken item, exchange for a different size or color, etc.
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Amazon Return Policy | Explained



What is considered return abuse?

Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.
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Does Amazon ever reject returns?

Any items returned without original documentation will be rejected. Items that have been resized, damaged, or otherwise altered after delivery won't be accepted for return.
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Does Amazon destroy all returns?

In response to a question from ZDF and Greenpeace about whether masses of returned and new goods continue to be destroyed, the company says that only one percent of Amazon's own goods are destroyed—including recycling.
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What is the best reason to return an item on Amazon?

Item defective or doesn't work: It could be broken or simply doesn't do what it's designed to do (for example, a power bank with a broken USB-C port). Bought by mistake: You accidentally hit Buy Now or forgot to delete an item from your cart before checking out.
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How many refunds does Amazon allow?

You can do maximum 10 return. If you buy a book return after 6 day, you will get full refund. You can do this for 10 times. After this, your account will be block.
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Can you get flagged for too many returns on Amazon?

If you return 5-10 items per month or more than 10% of what you order for no reason other than that you changed your mind, you may receive a warning. If you continue returning items, your account will be suspended or you'll even be banned from Amazon.
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Can you get in trouble for returning items?

Can you be arrested for returning a used item of clothing to a store? The short answer is – yes, it is possible.
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What percent of Amazon orders are returned?

The average return rate on Amazon fluctuates between 5% and 15%. However, in other categories, such as consumer electronics, apparel, and fine jewelry, the return rate can reach 40%.
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Where do Amazon returns really go?

It heads back to the seller for further processing, then it could go off to another Amazon warehouse for sorting and repacking, then on to a new customer, who could always choose to return the item again. Disposal is an all-too-common fate for returns from many of the biggest online retailers.
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What is the limit for returnless refund on Amazon?

Technically, there is no returnless refund limit on Amazon. However, the e-com giant monitors return requests from customers regularly to make sure the policy isn't being abused. It is believed Amazon bans customers who have a return rate of over 10% for their total orders. Of course, this may vary from case to case.
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Who loses money on Amazon returns?

Bear in mind they only lose money on the products they sell. The products sold by third parties like me, WE lose money when there is a return. Amazon passes that cost onto us. So if you sell something and 100% of it gets returned, you would end up having to pay Amazon for the costs.
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Can you get blacklisted for returning too many items?

Eleven percent of all purchases are returned; some online stores see 30 percent of their sales returned. It's created a massive secondary market, and it has some stores tracking what you bring back. Consumer advocates are warning that, if you return too much, you could get blacklisted.
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What happens if you get caught scamming Amazon?

Sellers may feel that Amazon returns policy requirements favor buyers to the extreme, but committing returns fraud through Amazon could land you in jail.
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What is the best excuse to return an item?

Here are some of the most common reasons for returns, and what you can do about them:
  • #1 | The Customer Bought the Wrong Item.
  • #2 | The Product is No Longer Needed.
  • #3 | The Product Didn't Match the Description.
  • #4 | A Gift Purchase Was Incorrect.
  • #5 | The Product Was Damaged Upon Arrival.
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Does reason for return matter Amazon?

The return reason selected by your buyer doesn't matter. It's only advisory and you can completely ignore it when processing the return. Provide the buyer your shipping address or an unpaid return label.
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What to say if you want a refund?

Strong ways to request a refund in English
  • – I feel you should, at the very least, refund the sum of €50 I paid for … (strong)
  • – I insist that you refund my money at once (strong)
  • – I must insist on a full refund immediately (strong)
  • – I'd like a refund.
  • – I want to have my money back.
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How do I get around a no refund policy?

Company Won't Give You a Refund? Here's How to Get Your Money Back
  1. Try to Work it Out with the Merchant First.
  2. Option 1: Request a Chargeback.
  3. Option 2: Consider Mediation.
  4. Option 3: Sue in Small Claims.
  5. Option 4: Pursue Consumer Arbitration.
  6. FairShake Can Help Make Arbitrating a Breeze.
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Does Amazon investigate stolen items?

In most cases, the seller will investigate the missing package or send a new item. But if the seller doesn't respond within 24 hours, you can file a claim with Amazon.
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Will Amazon refund me if I get scammed?

You are eligible to receive up to $2,500 of the purchase price, including shipping charges. You can file an A-to-z Guarantee claim after you've contacted the third-party seller and have provided the third-party seller one calendar day to address the issue.
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Can you get flagged for returning too much?

Can you get flagged for returning too much? Yes they flag them and once their returns become a couse of loss for the store, they will not accept returns from you anymore. As you know, returns are at the dicretion of the store manager and if he sees you doing this habitually, he may ban you from returning anything.
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