How often do packages go missing?

Nationwide, more than 1.7 million packages disappear every day, contributing to a total of $25 million in lost goods and services, the report found.

Is it common for packages to get lost?

The truth of the matter is that packages very rarely get lost. All three of the major American carriers - FedEx, UPS, and USPS - have been doing package delivery for decades. They have so many failsafes built into their mailstreams that packages virtually never fall out of them with no accountability or trail.

What percentage of packages go missing?

Consumers have certain rights regarding lost mail, but it depends on the delivery carrier and if insurance on the package was purchased. Sixteen percent (16%) of online shoppers have not received a package in the past six months because it was stolen, while another 29% aren't sure why their package wasn't delivered.

How many packages go missing every day?

Every day 1.7 million packages are stolen or lost in the US, costing businesses $25 million daily. Despite some retailers and package delivery companies making an effort to stop porch piracy, much of this burden is still put on the consumer. So with this is mind, here are some ways you can prevent package theft.

How long until a package is considered missing?

If fourteen (14) or more days have passed since the date of mailing and the recipient has confirmed that the item has not arrived, you may submit a search request for your mailpiece on the Missing Mail application and/or email us.

Do THIS If Your Delivered Packages Go Missing - STOP Stolen Packages

Do they investigate missing packages?

Occasionally the carrier can do an internal investigation to determine the shipment is lost. The majority of times, though, a more detailed investigation follows. If showing delivered and the customer did not receive the package, a phone call is placed to the customer and the delivery driver.

Does USPS actually investigate lost packages?

Here's how it works: the USPS processing centers send all their undeliverable mail to the Mail Recovery Center. They scan and open the packages to look for identifying info that may help get the package to its rightful owner—if the item has a value of $25 or more.

How common is package theft?

Here are some of our key findings: Nationally, 49 million Americans have had at least one package stolen in the past 12 months. The prevalence of victims ranged from a high of 29 percent in Alaska to a low of 12 percent in Maine.

Where do the most packages get stolen?

The Bay Area is the worst place for package theft, according to a new report. A SafeWise report released Wednesday ranks cities across the country based on the frequency that residents reported parcels and packages stolen from their front porches or stoops.

Does Amazon pay for stolen packages?

If a customer hasn't received their goods, they'll receive a refund for the cost by submitting an Amazon Stolen Package Claim. This guarantee also applies to damaged or inferior products received as well.

Are package thieves common?

More than 3 in 4 Americans have been a victim of package theft in their lifetime. 79% of Americans have been a victim of package theft in the last 12 months (15 points higher than last year!). Over half porch pirate victims have had multiple packages stolen in the past 12 months.

What do thieves do with stolen packages?

What do thieves do with stolen packages? Many thieves steal because they simply have the opportunity. They see a package out for a few days and figure it's an easy thing to swipe. They may keep your package, sell it in a pawnshop or Craigslist, or even re-gift the item.

How do I make sure my package doesn't get stolen?

Strategically-placed security cameras, or devices like video doorbells and lock boxes, can also go a long way in mitigating package theft and have increased in popularity for their ability to catch thieves in the act. As long as you're shipping products to your door, there's a chance your package will be a target.

How many USPS packages go missing?

Nationwide, more than 1.7 million packages disappear every day, contributing to a total of $25 million in lost goods and services, the report found.

Why do so many packages get lost?

The five most common reasons for package misplacement:

Package never shipped by the shipper. When a driver is picking up a package from a shipper multiple senarios can happen where the driver never tenders the correct piece or number of pieces. Package not scanned at the origin by the carrier.

Do lost packages ever get found UPS?

If you receive a report from a recipient of a missing or stolen package, UPS will want to work with you to find the package or provide reimbursement for the replacement or purchase cost, whichever is less. Responding promptly to these occurrences is essential to good customer service and return business.

Are package thieves ever caught?

Unfortunately, package thieves often get away with it. In an interview with IndyStar, Sean Stoops, a Police Chief from Indiana, reported that “typically the items that are successfully stolen from the porches do not get recovered.” Another source claims that less than 10% of porch piracy cases lead to police arrests.

What percent of package thieves are caught?

The average stolen package is worth approximately $136. Less than 10% of package thieves are arrested. 44% of customers believe that delivery services are not doing enough to solve a theft. 54% of consumers report fearing that their orders will be stolen.

Do stolen packages get replaced?

If your USPS lost package was insured, you should be able to get a refund directly from USPS. If your USPS package was stolen, you should be able to go through the seller to receive a replacement or refund.

How many packages were stolen in 2022?

A 2022 survey from SafeWise shows $19.5 billion worth of packages were stolen from Americans in the last 12 months alone. The cause of this increase in theft? Research showed, since the pandemic, there has been a large increase in online shopping and deliveries.

Is it common for UPS drivers to steal packages?

While the possibility always exists that a delivery driver could steal your package, the chances are slim. While there are untrustworthy people in every line of work, delivery companies such as Amazon, USPS, UPS, and FedEx have a vested interest in preventing stolen packages.

Does USPS pay stolen packages?

What does a USPS Claim cover? If your delivery were insured, USPS's claim process would cover the costs of shipping and the package value, up to the amount specified. If you did not have insurance, but a Missing Mail Search determined your delivery is lost or damaged, a claim will cover the cost of shipping.

Can I sue USPS if they lose my package?

You can't sue for lost mail, so think about getting insurance if you are concerned about a particular package. You can also send it through certified mail to receive proof that the mail was delivered.

Where do lost packages go?

If a Postal Service package hasn't been claimed within 90 days, it'll likely be auctioned on GovDeals, a company the US Postal Services contracts with to sell unclaimed items.

Who pays for lost packages?

As a general rule of thumb, if you don't see any evidence to suggest otherwise, the seller or shipper is responsible. If a package is marked as delivered and you have not seen it, then the seller is responsible. The exception is that if a package is actually lost prior to being marked delivered.