How often do Amazon packages get stolen?

For Amazon lost packages, an average of 51 packages a year got reported missing or stolen.

How common is Amazon package theft?

Nearly 1 in 4 (23 percent) of our respondents say that they've had a package stolen in the three months leading up to March 2022, beating the previous peak in December 2020.

What happens if an Amazon package is stolen?

If a customer hasn't received their goods, they'll receive a refund for the cost by submitting an Amazon Stolen Package Claim. This guarantee also applies to damaged or inferior products received as well.

How can I avoid getting my Amazon package stolen?

What are the chances of my packages getting stolen?

Nearly 1 in 5 Americans were victims of porch piracy. 18% had a package stolen since the outbreak. 43% had reported a package theft in the past. 54% of respondents had multiple deliveries stolen in the prior 12 months.

How Amazon Is Trying To Stop Package Theft

Do Amazon packages get stolen a lot?

As of 2021, 23 million Americans have had their packages stolen from their homes. For Amazon lost packages, an average of 51 packages a year got reported missing or stolen.

Will Amazon refund if package is stolen?

Retailers have different policies and processes for handling stolen items, but you're usually entitled to a refund or a replacement. Amazon covers most stolen packages through its "A-to-Z" Guarantee Protection.

Where do I send packages so they don't get stolen?

Consider delivering your package to: A local relative or trusted neighbor who will be home to pick it up when it arrives. You can even reroute FedEx and UPS packages to another residential address. Your office, where there's probably always someone on-hand to accept delivery.

What to do if Amazon package is stolen 2022?

Contact the seller to ask about replacement or a refund.

In that case, the customer will get an updated delivery notification that says “Amazon package not delivered,” with instructions about what to do next. If the customer has a photo of the package on their doorstep, the seller may take their call sooner.

Can Amazon drivers steal packages?

Delivery drivers are contractually obligated not to steal packages by their employers.

Are package thieves ever caught?

Unfortunately, package thieves often get away with it. In an interview with IndyStar, Sean Stoops, a Police Chief from Indiana, reported that “typically the items that are successfully stolen from the porches do not get recovered.” Another source claims that less than 10% of porch piracy cases lead to police arrests.

Who pays for lost Amazon packages?

The short answer is: The seller, which means you, the business owner. Obviously, if you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, it's 100% on you to compensate the customer with a new shipment or a refund.

Is stealing Amazon packages a felony?

Most people know that mail theft is a federal crime. In fact, it's a felony punishable by up to 5 years in prison. This applies whether a letter or package is sent via UPS, USPS or FedEx.

Will Amazon leave my package if I'm not home?

If no one is at the address when delivery is attempted, we will leave the package in a secure location. If no secure location is available, or the delivery requires someone to be present, Amazon will send an e-mail to the e-mail address on file. We'll make three delivery attempts on consecutive days.

Is it common for packages to be stolen?

Unfortunately, this happens pretty often: A recent survey found that 26% of Americans have had a package stolen from their doorstep. Many of these thefts are not reported to law enforcement, according to the US Postal Inspection Service.

What happens if a package is delivered but stolen?

USPS may reimburse you for stolen, lost or missing packages if the mail was insured. If your packages weren't insured, they likely won't issue a refund. Instead, you'll want to contact the seller. This holds for other delivery services, too.

Should you call the police if your Amazon package was stolen?

Alert the police

If you suspect a porch pirate is responsible for your missing package, contact the police to file a report. While local law enforcement can't do much to ensnare package thieves right away, they can check neighborhood security cameras (or video doorbells!) for evidence.

Can Amazon investigate missing packages?

In most cases, the seller will investigate the missing package or send a new item. But if the seller doesn't respond within 24 hours, you can file a claim with Amazon.

Can I keep a package that was delivered to me by mistake?

Legally, you're allowed to keep a mistaken delivery. Surprising, right? The Federal Trade Commission (FTC) has rules that allow you to keep merchandise that's wrongly delivered — even if you didn't pay for it. The logic is that sellers can't just send you goods and demand money for them.

Where do lost Amazon packages go?

When packages from Amazon or USPS go unclaimed, the unclaimed items are auctioned off by the postal service in bulk. The auction buyers then resell the unopened boxes individually and in return shoppers receive a mysterious gift that was once destined for someone else, but never made it.

Do stolen packages get replaced?

If your USPS lost package was insured, you should be able to get a refund directly from USPS. If your USPS package was stolen, you should be able to go through the seller to receive a replacement or refund.

Do people steal heavy packages?

Package theft is more common than ever before because of one simple reason – more packages are delivered now than ever before. With the majority of people engaging in online shopping at least from time to time, delivery companies are busy distributing millions of packages all across the country.

What is the porch pirates act of 2022?

The Porch Pirates Act of 2022 would apply the same federal penalties that apply to the theft of United States Postal Service (USPS) mail to the theft of commercial packages from private carriers such as Amazon, FedEx, and UPS. The current penalties for the theft of non-USPS mail are minimal.

How much does Amazon lose to Porch Pirates?

The total annual lost to this type of theft is an estimated $19.5 billion, according to SafeWise.