How much is a PRESTO card?

The PRESTO card costs $6 and is non-refundable. This charge is collected by us to cover administrative fees for the cost of the card and using the system. When you buy or reload a card at a Shoppers Drug Mart or other in-person Customer Service Outlets, you must load at least $0.05.
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Is a PRESTO card worth it?

The card is much easier to carry and keep track of than tokens/tickets, and being able to reload electronically is a huge bonus as well. So for anyone living in Toronto or even someone who just plans on visiting a reasonable amount, PRESTO is the way to go.
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How much is a Toronto PRESTO card?

When you buy your PRESTO card online it will take 7-10 business days to arrive. Get your PRESTO card for $6, plus a minimum load of $0.05. Once received, activate your card and start tapping.
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How long does a PRESTO card last?

The 30-day expiry period is designed to manage the number of transactions stored on devices in order to guarantee proper functioning of the system. If you don't tap your card on a PRESTO device within 30 days of any transaction, with the exception of transit passes, it will expire.
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Does PRESTO have a fee?

The full fare is charged automatically when you tap on to a default trip so you do not have to tap off. You can set up a default trip through the PRESTO App, or in person by visiting a GO Customer Service Outlet.
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What is Presto Card? How to get it? ??



Do I tap my PRESTO card when I get off the bus?

Once you've arrived, tap your card OFF to the Fare Payment Device as you exit the bus. The PRESTO system will debit or credit your card for the balance of that trip. If you forget to tap off, you will be charged to the end of that bus route, as PRESTO will not know where you got off.
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Do you need to activate PRESTO card?

If you ordered your card online and created an account at the same time, it must be activated before it can be used. You can activate your card online, or through our Chat feature, or by calling PRESTO at 1-877-378-6123 and following the automated instructions. It can take up to 24 hours to process your activation.
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Can you tap PRESTO twice?

Simply press the "Override" button on the PRESTO device, then tap your card as you normally would. 2. When you reach your destination station, tap a second time.
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What happens if I forget to tap off PRESTO?

If you forget to tap off at the end of your trip, an amount for Missed Tap Off or Underpayment will be deducted from your PRESTO card at the start of your next trip in the GO network.
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How does 2 hour PRESTO work?

Two-hour transfers on the TTC

With PRESTO you get two hours to travel in any direction on the TTC with each payment. When you start your trip and tap your PRESTO card, your fare will be deducted and a two-hour transfer will automatically be applied to your card.
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Can you buy a PRESTO card at Shoppers Drug Mart?

You should only purchase PRESTO cards and load funds or passes through authorized sales channels, which includes Shoppers Drug Mart, Fare Vending Machines, Self-Serve Reload Machines, prestocard.ca and Customer Service Outlets. Never purchase a card or try to load funds and passes through an unauthorized seller.
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Does TTC accept cash?

You can still pay your fare with TTC tickets, tokens or cash.
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Do you have to tap off Presto on TTC?

Q: Do I need to tap off when I exit the subway or a TTC or YRT bus? A: No. However, if you are transferring from the subway to a TTC, YRT or GO bus/train, you will need to tap on when you board the bus or train. You only need to tap off when you are riding a GO train or GO bus as their fares are determined by distance.
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Can you use your phone as a PRESTO card?

For iOS users, you will need to place your PRESTO card near the upper back of your iPhone. For Android users, your placement is a bit different. Android users will need to place their cards either near the top, middle or bottom (back) of your phone in order to load funds or passes directly to your card.
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What does PS1 mean on PRESTO?

What's stupid about this is the Post Secondary Student 1 (for GO Transit) produces a concession noise when it's tapped on TTC presto reader but charges full adult fare. If tapped on a new streetcar reader, it produces a transfer showing "PS1" instead of adult.
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Can PRESTO card be used anywhere?

Yes, your PRESTO card can be used on any of the 11 participating transit agencies in Ontario, including OC Transpo in Ottawa. Visit Paying for Transit to see the full list of PRESTO transit agencies.
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Can I use PRESTO for up?

When travelling on UP Express you can simply tap your credit card, debit card, or mobile wallet on a PRESTO device to pay your fare. You can also continue using your PRESTO card. No matter which way you pay, you'll enjoy the same great savings of up to 25% off a standard adult fare.
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Can you reload PRESTO online?

Sign into My PRESTO

Sign in to check your balance, load your card, see your card activity and much more! You can use either your username or email address to sign in. Signing in without an account only lets you check your balance and access limited features.
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How do I use my PRESTO card for the first time?

Activate my PRESTO card

It can take up to 24 hours to process your activation. During this time you won't be able to use your card. After waiting 24 hours, you must tap on a PRESTO device within 30 days to complete the activation process. Travel with your PRESTO card and tap on a fare payment device to pay.
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Do PRESTO machines give change?

PRESTO cards give you a tap and ride option that doesn't involve carrying old-fashioned tickets, passes, or change. You can tap and ride multiple agency vehicles in the Greater Toronto, Hamilton, and Ottawa areas with a single card. PRESTO is operated as a division of Metrolinx.
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Can I transfer my PRESTO card balance?

No, you can't transfer the balance between two active PRESTO cards.
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How do I cancel my PRESTO card?

By logging into your PRESTO Account and using our Chat feature. By Calling us at 1-877-378-6123.
...
Start your balance transfer:
  1. Sign into your PRESTO account.
  2. Choose “Report lost card” from the quick links menu.
  3. Choose the card you want to cancel and follow the prompts.
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What is PRESTO card PIN?

Why do I need a password and a PIN number for PRESTO? Your password is used for logging into your My PRESTO Account at prestocard.ca. Your PIN is used for account verification purposes and may be required when calling the PRESTO Contact Centre.
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