How long is the average hold time for Social Security?

While there's no hard data on complaints about SSA service, the SSA does release data on wait times for callers. In fiscal year 2011, someone trying to reach Social Security by phone had to wait three minutes to be connected with a representative; in fiscal 2020, the average wait was 16 minutes.
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Why does it take so long for Social Security to answer the phone?

“It's just that they [have] an overwhelming amount of calls.” The Covid-19 pandemic prompted the Social Security Administration to pivot to mostly phone and online services starting on March 17, 2020. Since then, the agency's more than 1,200 field offices have offered limited in-person services by appointment only.
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What happens if Social Security is put on hold?

If you voluntarily suspend your retirement benefit and you have others who receive benefits on your record, they will not be able to receive benefits for the same period that your benefits are suspended.
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What is the best day to call Social Security office?

If you cannot handle your business through our automated services, you can speak to a Social Security representative between 8 a.m. and 7:00 p.m. Monday through Friday. Generally, you'll have a shorter wait time if you call during the week after Tuesday.
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What to do if you can't get through to Social Security?

Please call us toll-free at 1-800-772-1213 (TTY 1-800-325-0778) for assistance. Representatives are available between 8a. m. and 7p.
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When Is The Best Time To Start Collecting Social Security? - Dave Ramsey Rant



How do I talk to a real person at Social Security office?

To speak to a Social Security Representative either in person or on the phone, you can do any of the following:
  1. Go to your local Social Security office in person.
  2. Call Toll-free: 1-800-772-1213 8:00 a.m. – 7:00 p.m. local time.
  3. TTY (for deaf or hard of hearing) 1-800-325-0778 8:00 a.m. – 7:00 p.m. local time.
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How do you get a call back from Social Security?

1-800-772-1213

8:00 a.m. - 7:00 p.m. local time. After you hear "Briefly tell me why you are calling,” please say “Help Desk” for help with a my Social Security account.
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When a husband dies does the wife get his Social Security?

Survivors Benefit Amount

Widow or widower, full retirement age or older — 100% of the deceased worker's benefit amount. Widow or widower, age 60 — full retirement age — 71½ to 99% of the deceased worker's basic amount. Widow or widower with a disability aged 50 through 59 — 71½%.
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What is the average Social Security benefit at age 62?

According to payout statistics from the Social Security Administration in June 2020, the average Social Security benefit at age 62 is $1,130.16 a month, or $13,561.92 a year.
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Are Social Security offices open for walk ins?

Social Security Administration to Resume In-Person Services at Local Social Security Offices. I am pleased to announce that local Social Security offices will restore in-person services, including for people without an appointment, on April 7, 2022.
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Why does SSI get suspended?

SSA will suspend benefits if a beneficiary does not cooperate with a CDR and will terminate disability benefits after 12 months if the beneficiary does not provide necessary information.
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Can you unretire from Social Security?

If you decide to unretire within 12 months of applying for Social Security benefits and you're under 70 years old, you can apply to withdraw your Social Security claim. Just fill out a form and submit it to the Social Security Administration (SSA).
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Can you stop and restart Social Security?

If you change your mind about starting your benefits, you can cancel your application for up to 12 months after you became entitled to retirement benefits. This process is called a withdrawal. You can reapply later. You are limited to one withdrawal per lifetime.
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Why is my Social Security application taking so long?

It can take the SSA about six weeks to process your application and start your benefits. However, it might take longer if you supply incorrect information, or the SSA requests that you provide additional information to process your case.
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Will Social Security run out?

Myth #1: Social Security is going broke

The facts: As long as workers and employers pay payroll taxes, Social Security will not run out of money.
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How much money can you have in the bank on Social Security retirement?

SSA limits the value of resources you own to no more than $2,000. The resource limit for a couple is only slightly more at $3,000. Resources are any assets that can be converted into cash, including bank accounts.
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Why retiring at 62 is a good idea?

Probably the biggest indicator that it's really ok to retire early is that your debts are paid off, or they're very close to it. Debt-free living, financial freedom, or whichever way you choose to refer it, means you've fulfilled all or most of your obligations, and you'll be under much less strain in the years ahead.
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Is it better to take Social Security at 62 or 67?

The short answer is yes. Retirees who begin collecting Social Security at 62 instead of at the full retirement age (67 for those born in 1960 or later) can expect their monthly benefits to be 30% lower. So, delaying claiming until 67 will result in a larger monthly check.
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Can two wives collect Social Security from one husband?

Can the woman he's currently married to also claim on it? Yes. Social Security says that multiple people are eligible to claim on one worker's record. But you can get only one benefit and one at a time.
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Do married couples get two Social Security checks?

Not when it comes to each spouse's own benefit. Both can receive retirement payments based on their respective earnings records and the age when they claimed benefits. One payment does not offset or affect the other.
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How long does it take to get first Social Security check after applying?

Once you have applied, it could take up to three months to receive your first benefit payment. Social Security benefits are paid monthly, starting in the month after the birthday at which you attain full retirement age (which is currently 66 and will gradually rise to 67 over the next several years).
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Who do I call for questions about my Social Security?

For general Social Security inquiries, call us toll-free at 1-800-772-1213 or 1-800-325-0778 (TTY) between 7 a.m. and 7 p.m., Monday through Friday. We can answer most questions over the phone. If you have a problem or question, try our toll-free telephone number first.
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Who can help with Social Security issues?

Call LawAccess NSW on 1300 888 529 to find your closest Legal Aid office. You can also make an appointment at one of our South West Sydney social security advice clinics.
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What questions does Social Security ask to verify identity?

To verify the identity of the signer, we match the disability applicant's answers during the application process with the following information in our records: name, date of birth, Social Security number, place of birth, work history, and mother's maiden name.
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