How long does Ticketmaster take to refund resale tickets?

We will process your refund once funds have been approved by, and received from, the Event Organizer, which is usually completed within 30 days.
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Can you get a refund on Ticketmaster resale tickets?

Special note about resale tickets purchased from TicketExchangebyTicketmaster.com: except for canceled events (as explained in Canceled, Postponed, Rescheduled and Moved Events, above), there are no refunds, exchanges, or cancelations once a request is submitted to us.
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How long does it take for Ticketmaster to give money back?

Please allow up to 15 days after the refund has been processed to appear. If your event is cancelled, you won't need to do anything as we'll refund your order automatically for you.
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Does Ticketmaster take 30 days to refund?

* If refunds are available for your event, your refund request will be processed to the original method of payment used at time of purchase, once funds are received from the Event Organizer, which is usually completed within 30 days.
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Are Ticketmaster resale tickets guaranteed?

We guarantee the seat you buy is the seat you get. Other sites may offer a money back guarantee or “comparable” seats if something goes wrong. But with Ticketmaster, tickets transferred or resold to you are 100% Verified and reissued to you, so they can't be counterfeited. Life happens.
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MY EXPERIENCE SELLING TICKETS THROUGH TICKETMASTER (FAN TO FAN RESALE)



What happens if Ticketmaster resale tickets dont sell?

What happens if my tickets don't sell? Your tickets will remain available for purchase until the event start-time. Once the event start-time passes, any tickets that have not sold will be placed back into your account and will be available for your use.
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What percentage does Ticketmaster take on resale?

The only issue is that neither Ticketmaster or StubHub discloses this fee until sellers are in the process of listing their tickets. According to sellers, both resale services take a 15% commission from ticket sales at this point in time.
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Why won't Ticketmaster give me a refund?

As a general rule, all ticket sales are final and non-refundable. Policies set forth by Event Partners, prohibit us from issuing exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed tickets.
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How do I know if my Ticketmaster refund is approved?

If the Event Organizer approves refunds, we will send you a notification explaining your options, and whether there are any steps you need to take to obtain a refund; your online account will also contain up-to-date information.
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How long does it take to get a refund for a concert?

Consider yourself lucky. This is the easiest way to get your money back. You should typically get a refund for the ticket and any fees or service charges within 30 days. “If it's been canceled, chances are you're going to get your refund automatically.
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What does verified resale mean Ticketmaster?

We Guarantee The Seat You Buy Is The Seat You Get

But with us, even tickets transferred or resold to you are 100% verified and issued in your name so they can't be counterfeited.
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How long does it take for Ticketmaster to process?

Get your tickets within 10-14 business days. Tickets are printed within 7 days of purchase and shipped via USPS First Class Mail. Once printed, we will email to let you know they are on their way. Tickets should arrive no later than 7 business days after they've been printed.
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Can you resell tickets on Ticketmaster for more than you bought them for?

I bought a ticket on the Exchange and now I can't go, can I list it on the Exchange? Of course! You can pass on that same great ticket to another fan for the price you paid. Sign in to your Ticketmaster account and tap on your order to view your ticket(s).
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Can I cancel tickets I sold on Ticketmaster?

Unfortunately no. Once tickets have sold the original tickets are cancelled and new tickets are provided to the new resale buyer.
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Can I sell and transfer Ticketmaster tickets?

Absolutely, provided Ticket Transfer and Fan-to-Fan Resale are available for your event. You can click the Sell Tickets button or the Sell button on the app to see if your tickets are eligible for resale.
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Why are verified resale tickets more expensive?

The ticket buyers assume the high prices they're seeing are official because they think they've arrived at the venue's box office. Then brokers fulfill their speculative sales by buying directly from venues like Grantham's at cost – often not until a consumer has already purchased the tickets at a premium.
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What does verified resale ticket mean?

Verified ticket resale means that a previous person purchased via Ticketmaster and is reselling via Ticketmaster. They aren't a scalper trying to gauge pricing, it's a person trying to sell their ticket.
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How do you ensure resale tickets are real?

Do:
  1. Buy tickets at the venue box office.
  2. Buy tickets from authorized brokers and third party sellers, with verified contact information. ...
  3. Verify that the seller has a real physical addresses and phone numbers. ...
  4. Check the actual web address of the resale ticket seller. ...
  5. Search for negative reviews about the seller.
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Is verified resale ticket on Ticketmaster legit?

The only way to know your tickets are authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.
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What is the difference between verified resale ticket and standard ticket on Ticketmaster?

Verified resale means it's being sold by a private party, usually a scalper, not Ticketmaster. They are just acting like a marketplace, like Stubhub. Resale tickets are from previous purchasers and the "standard ticket" is from the sports team or performer. Both are valid, secure and legit.
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Is there a class action lawsuit against Ticketmaster?

In the latter federal class action lawsuit, which was filed on Tuesday (December 20), the group alleges that Ticketmaster violated antitrust laws and participated in anticompetitive and misleading conduct.
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How can I avoid getting scammed on Ticketmaster?

If you purchased tickets through Ticketmaster online, they will be displayed inside your Ticketmaster account. Sign in to your account, then go to “My Events.” Click on the event to view your tickets. If they're there, then they're real. Contact Ticketmaster to verify your tickets.
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How do I not get scammed on Ticketmaster?

If you want to know you're guaranteed to get in to your next live event, buy your verified and secure tickets straight from official sources like Ticketmaster, at Ticketmaster.com or our mobile app. That is the only way you can be 100% sure the tickets you receive are real and will get you in.
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Can someone steal my tickets from Ticketmaster?

Ticketmaster said in most cases, digital ticket theft happens due to someone's password getting hacked. Thieves can then transfer your tickets to resell them under a phony name. They suggest making your password complex while being sure to not share it across multiple websites.
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Is it better to resell tickets on StubHub or Ticketmaster?

These teams took a more aggressive approach of lowering sell fees on their official resale marketplace (Ticketmaster) in order to compete with the popularity of StubHub for both buyers and sellers. Sellers likely yield a higher sale price on StubHub, but that is counteracted by the higher fees StubHub charges.
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