How long does Apple send in repair take?

How Long Will Your Service Take? Repairs are typically completed within 2-7 business days, although times may take longer due to Apple Manufacturing shortages.
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How long does Apple repair mail in take?

Apple advises that iPhone repairs take between 6-8 days if you send your iPhone to an Apple Repair Centre, for example.
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Why is Apple repair taking so long?

If the repair shop is performing the repair in their own repair shop, then it may take several days before they receive the replacement part from Apple. Some Apple repairs for our organization are taking several days longer than usual. The pandemic has caused lots of component shortages in all areas.
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How long does it take for Apple to diagnose a repair?

In normal times, usually 5 - 7 days.
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Can I trust Apple repair?

Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you'll get your product back working exactly the way it should.
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Say these 3 words to Apple, to get a FREE Replacement!



How do I track my Apple repair status?

To find your Case or Repair ID for support, service or repairs, sign in to My Support with the same Apple ID that you used to start your support, service or repair, then look under the Recent Activity section.
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Do you pay before or after Apple repair?

Unless your product is repaired under warranty or extended service contract without charge, you will pay Apple the amount shown on the reverse side. Your payment is due when the product is returned to you.
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Does Apple give you a phone while yours is being repaired?

The Loaner Phone is offered to you while your Customer Phone listed on the Genius Bar Work Authorization is serviced by Apple. Apple will return the Customer Phone to you after service has been completed, the Loaner Device has been returned and all outstanding payments are settled.
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Should you wipe your Mac before sending it for repair to Apple?

If you're concerned about the security of your data during the service, either turn on FileVault or remove your data, such as by erasing all content and settings.
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How long does iPhone repair and service coverage take?

The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them.
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Why does Apple not allow third party repairs?

But Apple has lobbied against allowing customers to fix their own products over the years, specifically citing concerns with safety or performance issues from third-party parts. It also sells a subscription AppleCare+ service for its products that offers consumers repairs at a lower cost than non-subscribers.
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Does Apple account recovery take 24 hours?

When using account recovery it requires a 24 hour waiting period to determine how long it will take a reset your password. If you see an option to “Verify Now” it will give you options that can speed up the wait time. Thank you for that update!
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Do you need proof of purchase for Apple repair?

When seeking service, Apple may request that you submit the original sales receipt of your product to verify eligibility for warranty service, even if you have already registered your product. Your warranty is the same whether or not you register.
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What happens if Apple breaks your phone during repair?

If damage results, Apple will seek your authorization for any additional costs for completing service even if the product is covered by warranty or an AppleCare service plan. If you decline authorization, Apple may return your product unrepaired in the damaged condition without any responsibility.
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How many times will Apple replace your phone?

The basic plan, which covers you for two years from the date of purchase, covers up to two incidents of accidental damage in each 12-month period. It also includes battery service or a replacement battery if your phone retains less than 80 percent of its original capacity.
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Should I wipe my iPhone before repair?

To protect your data, erase your iOS device. Remove your iOS device from your Apple ID device list. Remove the SIM card from your iOS device or iPadOS device if it uses one, and keep it in a safe place. If your iOS device doesn't use a SIM card, contact your wireless service provider to suspend service if necessary.
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How long do Apple repairs take Best Buy?

SAME-DAY REPAIR:

Same-day repair for iPhone 6s and newer is available at all Best Buy stores. Appointment required. Most repairs will be completed same-day if all necessary parts are in stock and device is not extensively damaged.
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When Apple sends a replacement product is it new?

Replacement iPhones are usually refurbished devices as well. P – it means your iPhone is a personalized device, which means that the device has a personalized engraving. If it's a warranty replacement, the model number will be N instead of M. However, since it's done through Apple, it will be "like new".
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Why does Apple recovery take 2 weeks?

For security reasons, it might take several days or longer before you can use your account again. We know this delay is inconvenient, but it's important so that we can keep your account and information safe.
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How do I expedite Apple recovery?

Just go to iforgot.apple.com and enter your Apple ID. If you remember your information and can sign in successfully, your wait period cancels automatically and you can use your Apple ID immediately.
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Does AppleCare cover cracked screen?

AppleCare+ for Apple Display extends your coverage from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other accidental damage, plus applicable tax.
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Do Apple employees look at your photos?

Apple says it will not gain access to the messages or photos, but it will use machine learning to determine whether a photo is explicit.
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What are the 3 most popular iPhone repairs?

5 Most Common iPhone Repairs and How to Do Them
  • Cracked Backs. This is, by far, one of the most common problems with iPhone owners. ...
  • Damage From Water. ...
  • BatteryProblems. ...
  • Cracked or Damaged Screens. ...
  • Faulty Charging Ports. ...
  • Common iPhone Repairs (You Can DoYourself)
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What to do before sending Mac in for repair?

Before you send your Mac
  1. Back up your data. ...
  2. Remove your Mac from Find My (and keep it removed for the entire time your Mac is being serviced). ...
  3. Turn off your firmware password.
  4. Deauthorise your computer for content purchases.
  5. Disable or turn off third-party security software if you're using it.
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