How long are you on hold with the IRS?

Telephone service wait times can average 13 minutes. Some telephone service lines may have longer wait times. Telephone service wait times are higher on Monday and Tuesday, during Presidents Day weekend and around the April tax filing deadline.
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How long are you usually on hold with IRS?

The effective hold time (the average amount of time on hold, including dropped calls) is 108 minutes. The IRS hold music is probably one of the most-heard pieces of music with over 100 million calls a year and long holds.
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Why are IRS phone wait times so long?

Sometimes con artists impersonate the IRS. Here's how to protect your information, and yourself. The Internal Revenue Service says that its customer service phone number is experiencing lengthy wait times due to a record volume of incoming calls as taxpayers await refunds.
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Is the IRS taking phone calls?

Rettig said the IRS expects to return to “normal” levels of phone service during the 2022 fiscal year, which he defined as “right around 70%” of calls answered, as the agency recovers from the COVID-19 pandemic. “We're currently running about 19% to 20% level of service,” Rettig said.
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How do I get through to the IRS customer service?

Contact an IRS customer service representative to correct any agency errors by calling 800-829-1040. Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted (see telephone assistance for more information).
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IRS identity check: Why more tax payers' refunds are on hold



Can I chat with IRS online?

Access the PTIN online chat if you are a tax professional.

Hours are 8:00 a.m. to 5:00 p.m. Central Time, Monday through Friday. You can find out more information on how to contact this program here: https://www.irs.gov/tax-professionals/contact-the-return-preparer-program.
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Why is no one answering at the IRS?

If the IRS needs more information, you will receive a letter in the mail with the request. Because of the COVID-19 situation, the IRS has temporarily suspended phone services until further notice. This suspension doesn't affect online services, refunds, or stimulus payments.
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What if you can't get through to the IRS?

You can file Form 911, Request For Taxpayer Advocate Service Assistance (And Application for Taxpayer Assistance Order), or ask an IRS employee to complete it on your behalf. For more information, go to /advocate.
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What phone number is 800 829 0922?

If you want to call the IRS, make sure you call the right number: 800-829-0922. The letter says you have 60 days from the date of the letter to appeal or you can sue in federal court. You may want to hire a tax professional and you may qualify for low-income taxpayer clinics. They're free or close to free.
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How long does it take IRS to answer phone?

Telephone service wait times can average 13 minutes. Some telephone service lines may have longer wait times. Telephone service wait times are higher on Monday and Tuesday, during Presidents Day weekend and around the April tax filing deadline.
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What's the best time to call IRS?

He recommends calling early in the morning or just before the IRS phone lines (which are open Monday to Friday, 7 a.m. to 7 p.m.) close for your time zone. You may be able to avoid crowds on the phone lines by calling first thing in the morning or as the day winds down.
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How do I get a person on the phone at IRS 2021?

How Can You Speak Directly With An Agent at the IRS?
  1. Call the IRS telephone number at 1-800-829-1040. ...
  2. The automated system will ask you to select your preferred language.
  3. Once you've set your language, choose option 2 for “Personal Income Tax” instead.
  4. Press 1 for “form, tax history, or payment.”
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How long do you wait on hold before hanging up?

Hang Ups. According to research from Velaro, all it takes is waiting on hold for one minute and almost 60% of customers will hang up. In a survey of “more than 2,500 consumers, nearly 60% of respondents believe that one minute is too long to be on hold,” PRWeb reports.
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Is the IRS still backlogged?

The report, released Thursday by the Treasury Inspector General for Tax Administration, found that backlog inventories left over from the 2021 filing season are larger than those in the 2020 filing season.
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Is the IRS having problems with refunds?

COVID-19 Processing Delays

It's taking us longer than normal to process mailed correspondence and more than 21 days to issue refunds for certain mailed and e-filed 2020 tax returns that require review. Thank you for your patience. The IRS issues more than 9 out of 10 refunds in less than 21 days.
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How long can the IRS hold your refund for review?

The IRS can go back through three years' worth of returns or review up to six years if they find a serious error.
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Why are refunds delayed?

Your refund may be delayed if you made math errors or if you forgot to sign your return or include your Social Security number. It may also be delayed if your dependents' information doesn't match IRS records, or if you left out a corresponding schedule or form to support a deduction or credit, says Pickering.
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Why does my tax return say still being processed?

If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS corrects any issues and/or gets the additional information from you to continue processing your return.
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What phone number is 800 829 3676?

Federal Income and Payroll Tax

Visit the IRS website or contact a local office in California. Customer service phone numbers: Tax Forms: 1-800-829-3676. Refund/Tax information: 1-800-829-4477.
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Can I email IRS a question?

Send the IRS Comments and Feedback by E-mail

Give us your email address if you want a response, but don't include any social security numbers or other personal tax account information.
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How do I speak to someone at the IRS 2022?

Call the IRS at 844-545-5640 and make an appointment early on.
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Should I contact IRS about my refund?

You should call the toll-free number if you:

Have questions regarding a refund. Want the balance due amount on your tax account. Have questions on an existing installment agreement. Want to confirm your payment on an individual tax return was received by IRS.
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What time does the IRS stop taking calls?

A good rule of thumb: Call as early in the morning as possible. Phones are open from 7 a.m. to 7 p.m. (your local time) Monday to Friday, except: Residents of Hawaii and Alaska should follow Pacific time.
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Is 800 829 0922 a legitimate IRS phone numbers?

You can also call us at 1- 800-829-0922 to discuss your options. For information on how to obtain your current account balance or payment history, go to www.irs.gov/balancedue.
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