How does Vivid Seats work?

All tickets listed on Vivid Seats are managed and owned by professional ticket resellers and pre-screened individual sellers. We don't own or generate tickets; instead, we focus on providing a secure, controlled marketplace and facilitating exchanges between ticket sellers and fans.

Is Vivid Seats reliable for tickets?

Yes. Vivid Seats is a trusted and reliable way to buy and sell tickets. It is a legitimate company that facilities hundreds of millions of dollars worth of ticket sales each year. We recommend the company for anyone looking for deals on concert tickets or shows in the United States.

How do you receive your tickets from Vivid Seats?

Why hasn't Vivid Seats sent me my tickets?

Why haven't I received my order? Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation.

Does Vivid Seats let you pick your seats?

Yes! Directly above the available listings on a specific event page, you will find the option to select a quantity along with a button that says "Filters". Clicking on "Filters" will allow you to narrow your selection by price range and seating location.

How to Access Mobile E-Tickets | Vivid Seats

How do I verify my Vivid Seats ticket?

To confirm your listing, log into your account at VividSeats.com and click “Sales” on the Listing Manager page. There, you will see a list of all the orders that you still need to confirm and the links to do so. Click on the order you would like to confirm.

How long does Vivid Seats take to confirm?

Once the seller confirms your order (usually within moments), we'll send you an email containing your order details and estimated shipping or delivery date.

Why are Vivid Seats fees so high?

At Vivid Seats, it's our goal to bring you the best bargain on tickets. In order to do so, we have service charges applied to every order. The service charge covers the cost of all company operations required to facilitate transactions and maintain our industry-leading customer service.

How do I avoid fees on Vivid Seats?

How to avoid paying ticket service fees. Vivid Seats has a rewards program where you can earn cash back on your ticket purchases and redeem it in the app. You can also check out credit card perks, like the Savor Rewards card from Capital One, which gives customers 4% cash back on entertainment.

Is Vivid Seats cheaper than Ticketmaster?

Vivid Seats: For the same tickets, Vivid Seats is charging $53.66 each, with $13.66 of that being made up of fees. That's lower than SeatGeek and much lower than Ticketmaster.

Do tickets get cheaper on Vivid Seats?

Vivid Seats operates a live marketplace where ticket availability is constantly changing, and ticket prices are frequently updated by sellers. If you wait t... Does Vivid Seats offer deals or discounts? Yes!

What does it mean when your order is confirmed on Vivid Seats?

Vivid Seats 100% Buyers Guarantee

You will not be charged until the Seller confirms your order. Your tickets will arrive in time for the event. Your tickets will be authentic and valid for entry. You will be refunded if the event is cancelled and not rescheduled.

Do Vivid Seats prices include fees?

The price displayed with each listing indicates the price per ticket before any additional fees or tax (if applicable).

What is the difference between Ticketmaster and Vivid Seats?

Is Vivid Seats owned by Ticketmaster? No. Vivid Seats is an independently owned and operated online marketplace.

Does Vivid Seats ask for ID?

To ensure all ticket orders are released to the correct parties, a government-issued photo ID, such as a driver's license or passport, must be shown to the venue staff upon pick up.

How do I know if the tickets I bought are real?

If you're worried that the tickets you've purchased are fake, an easy way to check is to call the box office and ask them to verify. You can do this as soon as you have the tickets in hand or online. “Especially if you're giving them as gifts, you want to check them out ahead of time,” Hutt said.

How do I confirm my tickets are real?

The only way to know your tickets are authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.

How does Vivid Seats have tickets before Ticketmaster?

All tickets listed on Vivid Seats are managed and owned by professional ticket resellers and pre-screened individual sellers. We don't own or generate tickets; instead, we focus on providing a secure, controlled marketplace and facilitating exchanges between ticket sellers and fans.

Do tickets get cheaper closer to the event?

It might seem counterintuitive, but you're generally not going to get a cheaper ticket by buying early. That's just not how the laws of supply and demand work. “You'll spend a little less the closer you get to the show,” Erskine says.

Which is cheaper StubHub or Vivid Seats?

StubHub's fees are reportedly a little higher than Vivid Seats' on average. Total costs can range from 20% to 50% of the original price. StubHub does have decent customer service but it is nowhere near as highly recommended as Vivid Seats.

Are all sales final on Vivid Seats?

As our Sales Terms and Conditions state, all sales are final. As a resale marketplace, Vivid Seats lists tickets that come from a vast network of sellers, all of whom own or manage their own ticket inventory.

What happens if Vivid Seats tickets don't sell?

If your tickets don't sell, you won't be charged.

Does Vivid Seats send tickets through Ticketmaster?

Tickets can only be transferred though the ticketmaster email system. Even if you "buy" on vivid, the seller will have to transfer from ticketmaster.

Which ticket website has lowest fees?

Is there a way to avoid service fees with tickets?

The best chance you have to avoid hidden fees of concert tickets is purchasing with cash at the box office.