How do you receive your tickets from Vivid Seats?

Does Vivid Seats send electronic tickets?

Mobile E-tickets are emailed to fans in the form of a barcodes that must be displayed on a mobile device to gain entry to an event. These tickets don't need to be printed.

Will I get my tickets in time from Vivid Seats?

Rest assured—our 100% Buyer Guarantee promises that you'll receive your tickets in time for the event.

How long does it take Vivid Seats to email tickets?

Tickets designated as “Instant Download” will be delivered to you via email, typically within a few minutes after your order is confirmed.

Why hasn't Vivid Seats sent me my tickets?

Why haven't I received my order? Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation.

How to Access Mobile E-Tickets | Vivid Seats

How do I download my e ticket?

How do I verify my Vivid Seats ticket?

To confirm your listing, log into your account at VividSeats.com and click “Sales” on the Listing Manager page. There, you will see a list of all the orders that you still need to confirm and the links to do so. Click on the order you would like to confirm.

Is buying tickets from Vivid Seats safe?

Is Vivid Seats legit? Yes. Vivid Seats offers a buyer's guarantee to prevent scams and promises safe and secure transactions. The company has partnerships with several notable companies, including ESPN, Rolling Stone, the University of Tennessee and the Los Angeles Clippers.

Are tickets on Vivid Seats guaranteed?

We guarantee that the tickets you receive are identical, comparable, or even better than the ones you ordered or your money back.

Are E tickets emailed to you?

When a customer purchases an e-ticket, the e-ticket is emailed to them as a PDF file or stored in an online ticketing system. The e-ticket contains information such as the customer's name, flight number, seat number and other relevant details about the purchase.

How long does it take to receive mobile tickets?

Most mobile transfer tickets will not be immediately available. As an event draws closer, venues generate the barcodes for each ticket. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event.

Where do tickets on Vivid Seats come from?

All tickets listed on Vivid Seats are managed and owned by professional ticket resellers and pre-screened individual sellers. We don't own or generate tickets; instead, we focus on providing a secure, controlled marketplace and facilitating exchanges between ticket sellers and fans.

Does Vivid Seats give QR code tickets?

After your tickets have been accepted, you will need to pull up the mobile QR codes from your mobile device. You can do this by going to a mobile web browser and logging into the webpage where you originally accepted your tickets.

Does Vivid Seats send tickets through Ticketmaster?

Tickets can only be transferred though the ticketmaster email system. Even if you "buy" on vivid, the seller will have to transfer from ticketmaster.

What's the deal with Vivid Seats?

Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events.

What is the difference between Ticketmaster and Vivid Seats?

Is Vivid Seats owned by Ticketmaster? No. Vivid Seats is an independently owned and operated online marketplace.

How do I confirm my tickets are real?

The only way to know your tickets are authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.

Does Vivid Seats tell you your seat number?

Because we do not own or generate tickets, and the tickets we sell are never in our possession, we are unable to guarantee or confirm exact seat numbers.

How do I know if my tickets are real online?

Can I show my e-ticket on my phone?

You can show your E-tickets on your phone, as long as the barcode is clearly visible on entry.

How do I get my ticket on my iPhone?

Can I screenshot my e-ticket?

No, please do not screenshot your e-ticket as the QR code may be blurred or not sufficiently accurate to scan.

How do I get QR code tickets?

How do emailed tickets work?

The e-ticket is an electronic ticket offered when the venue is equiped with electronic access control. Unlike the traditional ticket, the e-ticket is a ticket that can be printed at home in color or black and white from your printer connected to your computer. It uses a unique and different barcode for each ticket.

How do I find the QR code for a ticket?

Your phone or computer camera will then be used as a QR code reader. After that, just point the camera to the QR code on the event ticket you want to scan. It can be a paper ticket or an e-ticket on a smartphone screen. If the ticket presented has the right QR code for the event, the system will scan it properly.