How do I use eero app?

Here's how to get started getting your eero network online:
  1. STEP 1: Download the eero app for iOS or Android: ...
  2. STEP 2: Create an eero account or Log In with your Amazon Account. ...
  3. STEP 3: Set up your eero Gateway. ...
  4. STEP 4: Create your eero network. ...
  5. STEP 5: Add eeros to your network. ...
  6. Step 6: Connect devices to your eero network.
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How do I connect my phone to eero?

To add a device to your eero network, open your device's WiFi settings, and find your network name from the list of devices. Once you have selected your network from the list, type in your network password. In just a couple of seconds, your device should be online.
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How do I connect my eero app to an existing network?

To add eeros to your existing network:
  1. Open the eero app.
  2. Tap the blue plus icon on the top right.
  3. Tap Add or Replace eero Devices.
  4. Tap Add eero Device.
  5. Follow the setup instructions to complete the installation.
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How do I get to the eero dashboard?

Open eero's mobile app. Go to dashboard.eero.com and follow instructions to log in. Once you log into the Remote Network Management account, complete the transfer of each network to your dashboard by selecting Finish setup in Pending Networks section.
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What can you monitor on eero app?

Another significant addition to eero Secure introduced today is data monitoring. Users now have access to historical data for profiles and individual devices at a daily, weekly, or monthly level.
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How To Use Basic Features Of The Eero App



What does the eero app tell you?

The eero app lets you view and manage your network from anywhere you can log in. With customizable user profiles, editable connected device names, and more, a quick glance can show you who's using what on your network and help you manage it. Run an eero speed test: Not sure you're getting all the speed you need?
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Does eero keep browsing history?

Our eeros and eero app collect data to help us operate, maintain, and improve your entire eero WiFi system. We may share anonymized data (crash reports, aggregate metrics) as we improve the product, but we don't ever track the websites you visit or collect the content of your network traffic.
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How do I run a speed test on eero app?

How do I run a speed test on my network?
  1. Open the eero App and Tap the Activity Icon at the bottom of the page.
  2. Tap Speed.
  3. Tap Run Speed Test.
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How do I change my eero settings?

Follow these steps to view or change your eero network name and/or password.
  1. Open the eero App.
  2. Select the menu icon in the top-left corner.
  3. Select Network Settings.
  4. Select Network Name. From here, you can enter a new network name.
  5. From the Network Settings menu, you can also select Network Password.
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Does eero have an app?

The eero app works on supported iOS and Android devices. Learn more here.
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Does eero have to be connected to router?

eero is designed to replace your current router with a WiFi system that provides greater Internet connection and reliability throughout your home. Most customers no longer need their older routers after installing eero. Some customers prefer to maintain their existing routers alongside their eero networks.
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Why are my devices not connecting to eero?

Power cycle your eeros: Try power cycling your eeros by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in. This step can sometimes fix connectivity issues. The eero's LED will turn solid white, then be flashing white while booting up.
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Why is my eero app not working?

If you're having trouble with your app, we recommend trying the following: Make sure your mobile device is connected to the Internet. Check to see whether your cellular data is enabled and working, or connect to a hotspot or WiFi network, if available. Close your eero app and reopen it.
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Is eero a modem or a router?

Eero operates with an ONT rather than a modem. The ONT connects directly to the eero beacon and is designed to replace your current router with a WiFi system. Providing greater Internet connection and reliability throughout your home. Most customers no longer need their older routers after installing eero.
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How do I see devices on my network?

Open your router's mobile app and look for a tab that lists all the devices connected to your network. It might say Devices or Device Manager. If your router doesn't come with a companion app, try a free Wi-Fi analyzer app to monitor connected devices and the security of your network.
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Where is the password on eero app?

You can view or change your network password anytime in the eero App. From the eero App main dashboard, tap Settings. Then tap on Wifi password and you'll be taken to a field to view/edit your network password. You can edit your password by tapping Edit password.
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Does eero change your WiFi name?

You can view or change your network name and password anytime in the eero app. From the eero app, open the menu, and tap Network Settings. Then tap on Network name and you'll be taken to a field to edit your network name.
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How do I turn off WiFi on eero app?

On the wireless settings page, all that's left is to disable the WiFi! This can also have a variety of names, but the most common option will be a toggle or a checkbox to enable or disable WiFi.
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What is bridge mode on eero?

By putting your modem/router combo device into bridge mode, you are essentially turning off its WiFi capabilities and passing its Internet connection through to your eero. This step ensures your eero system can work its magic and you can take full advantage of its many advanced features.
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How do you know if eero is working?

If your app shows your eeros outlined in green and the eero LED is white, your network is connected and working properly. The white LED means the eero is up and running, while the app shows the eeros as green to confirm they're good to go.
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How can I increase my eero WiFi speed?

If your speeds to your client devices do not reflect the speeds coming into your eero network, you may want to try the following:
  1. Toggle your client device's WiFi off and back on.
  2. Move closer to an eero unit.
  3. Run a network health check in the eero app (Menu > Help > Troubleshooting)
  4. Reboot your eero or entire network.
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Does eero slow down Internet speed?

An Eero's slow speeds may be due to where your Eero is placed in your home; to diagnose this, run speed tests from Speedtest.net at each Eero location to see how the speeds compare. Alternatively, try restarting your modem to refresh the connection between the modem and the Eero.
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Why do I need the eero app?

eero works seamlessly with your existing internet service provider, so you can set up your wifi in minutes. Simply download the app, plug your eero router into your modem, and find out where to best place your eero devices for the ideal connection.
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Can the WiFi owner see what I search?

Yes, definitely. A WiFi owner can see what websites you visit while using WiFi as well as the things that you search on the Internet. There are lots of routers with a built-in tracking feature from companies like Netgear.
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Can someone see my incognito history?

In Incognito, none of your browsing history, cookies and site data, or information entered in forms are saved on your device. This means your activity doesn't show up in your Chrome browser history, so people who also use your device won't see your activity.
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