How do I talk to a human at GoBank?

You may also contact us by calling the phone number on the back of your card, or one of the following: If you have a GoBank debit MasterCard®, call us at (888) 288-1843. If you have a GoBank Visa® Debit card, call us at (888) 280-8260. If you have an Uber Visa Debit Card, call us at (888) 272-4395.

How do I speak to a live person at GO2bank?

What time does GO2bank customer service open?

Chat is available 5am-9pm PST, 7 days a week.

Where is GoBank located?

The Company is headquartered in Pasadena, California with Green Dot Bank located in Provo, Utah .

How do I dispute a GoBank account?

GoBank encourages you to use the mobile app to file a dispute. At the bottom of the list of transactions, click the "Dispute a Charge" option and the system will walk you through the process of filing a dispute. Contact GoBank directly at (855) 459-1334 and speak with a representative to file a dispute.

Gobank account

How do I file a dispute with GO2bank?

If you believe you have unauthorized charges on your account, call (855) 459-1334 to file a dispute.

Can I sue GoBank?

We will SUE GoBank FREE over any amount! Experience Counts: Our lawyers have had numerous successful cases against GoBank which is operated by Green Dot Bank. And don't forget, we will handle your case for FREE on contingency.

Who is the owner of GoBank?

In early 2012, Green Dot acquired the mobile location technology company, Loopt, for $43.4 million. Green Dot retained all of the employees of Loopt, which became the team to design and build Green Dot's mobile checking account brand, GoBank.

Is GO2bank a real bank?

GO2bank is a neobank by Green Dot, a financial technology company with the rare benefit of having its own banking license to provide federal deposit insurance. Like Green Dot's first neobank, GoBank, GO2bank has a checking account with separate savings subaccounts called vaults.

Is GoBank going out of business?

Green Dot has announced that it's closing all GoBank accounts and, separately, launching a new product called GO2bank. The email they've sent to existing GoBank customers states the following: As a valued customer, we'd like to inform you that your current GoBank account program is ending October 31, 2021.

Is GoBank and GO2bank the same?

GoBank is a registered trademark of Green Dot Corporation NMLS ID 914924. GoBank also operates under the following registered trade names: Green Dot Bank, GO2bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank.

How do I reset my GO2bank account?

Enter your email address to reset your password

The email address we have on file for your account is the same email address you used when you opened your GO2bank account. If you cannot access that email address, please contact us at (855) 459-1334, 5am-9pm PST, 7 days a week for help.

How do I unlock my GO2bank account?

Log in to your online account or contact Customer Service for the steps to remove a restriction/unblock an account or request a refund check on a closed account.

What bank supports GO2bank?

All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

Why is my GO2bank card not working?

The debit card must be a Visa or Mastercard card. You may have mis-entered the card number, expiration date and/or security code so retry linking the card. The debit card may be expired. The debit card is not issued by a U.S. bank.

Why did I get a GO2bank card in the mail 2022?

You were specially selected to receive a GO2bank offer because you're a prior customer OR you opted in to receive marketing from one of our trusted third-party partners.

Is Green Dot and GO2bank the same?

GO2bank is a brand of Green Dot Bank, Member FDIC. Green Dot Bank operates under the following registered trade names: GoBank, GO2bank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank.

Can I use GO2bank with cash app?

Yes, you can, but the other debit card must be issued from a U.S. bank and the name on the card must match the name on your GO2bank account. Just link your Visa or Mastercard debit card to your GO2bank account in the app. Let us know how much you want to transfer.

Why did GO2bank send me a card?

You were specially selected to receive a GO2bank offer because you're a prior customer OR you opted in to receive marketing from one of our trusted third-party partners.

How do I file a complaint against Green Dot?

Common complaints include trying to add money, send, receive, and manage money in Green Dot accounts. If you have a problem with your Green Dot account you can contact customer care at 866-795-7597. Need to contact headquarters to resolve an issue? Their mailing address is Green Dot P.O. Box 5100 Pasadena, CA 91117.

What is the number for Green Dot customer service?

Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 5100, Pasadena, California 91117, or visit greendot.com. For general information about prepaid accounts, visit cpfb.gov/prepaid.

Is it illegal for a bank to hold your money?

Federal regulations allow banks to hold deposited funds for a set period, meaning you can't tap into that money until after the hold is lifted. But the bank can't keep your money on hold indefinitely. Federal law outlines rules for funds availability and how long a bank can hold deposited funds.

Do banks reimburse stolen money?

Victims of any such unauthorised transaction can still get a full refund, as per guidelines from the Reserve Bank of India (RBI). Immediately sharing information regarding any such fraud transactions can help people avoid losing the money by minimizing their liability.

How long can a bank legally hold your money?

The Federal Reserve requires that a bank hold most checks before crediting the customer's account for no longer than a “reasonable period of time,” which is regarded as two business days for a same-bank check and up to six business days for one drawn on a different bank.