How do I reset my Hikvision IR camera?

Camera
  1. Press and hold down the reset button for 30 seconds while the camera is on then power it down.
  2. Continue to hold the reset button down for a second 30 seconds then power it back up.
  3. Continue to hold the reset button down for a final 30 seconds then let go of the button.
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How do I factory reset my Hikvision camera?

How to hard reset a Hikvision camera
  1. Disconnect the camera power supply cable (or the PoE cable).
  2. Press and hold the reset button.
  3. Connect the camera power supply cable (or the PoE cable).
  4. Keep holding the reset button for 20 seconds.
  5. Release the reset button.
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Why has my Hikvision camera stopped working?

The top 4 problems with Hikvision PTZ cameras are: The PTZ camera isn't set up correctly e.g. the Parameters haven't been set-up properly, which are necessary for the controls to work. PTZ Presets, Patrols, and Patterns need setting up. Auxiliary functions are not set up correctly / aren't compatible.
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Can you reset Hikvision?

Some Hikvision cameras have a reset button that can be used to rest the device. The button is often located close to the SD card slot and usually under a protective cover.
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Why can't I see my Hikvision cameras?

The most common reasons for not being able to view CCTV video images remotely via the Hikvision iVMS-4500 app (on your phone or computer) are: Public IP address has changed. Network cable / internet cable un-plugged. System not set-up correctly.
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Forgot Hikvision Password? See How To Reset/Restore Hikvision Password | All Options Covered



How do I get my security camera back online?

Troubleshooting Tips

The very first thing to try in order to get your camera back online is to disconnect it from the power source. Unplug the camera and let it sit for a few minutes and after a few minutes have passed, plug the camera back in.
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Why is my Hikvision flashing red?

6 POWER indicator Red means the device is standby, green means the DVR starts up normally. Green means the device is in normal working status and can be controlled by remote control. Blinking red when data is being read from or written to HDD. Turning off when there is no 3G signal or dialing is disabled.
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What is the default password for Hikvision camera?

So, if your Hikvision NVR/DVR or IP camera is the new generation, they don't have any default password.
  1. However, a few years back the Hikvision devices used to come with a default password for their admin account, this used to be username: admin and password 12345.
  2. Note: The Hikvision default IP address is always 192.0.
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What is the default IP address for Hikvision cameras?

0) IP cameras HIKVISION supplied to IP address 192.0. 0.64 and the default password is 12345.
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How do I reset my IP camera to factory settings?

How to reset IP Camera to factory defaults
  1. Keep the device powered on for at least 30 seconds to complete its normal startup.
  2. Find something like a pin to press the Reset button on the camera and hold it for 15 seconds to restore the settings to factory defaults.
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How do I unlock my Hikvision camera?

Hikvision - "Device is locked" message
  1. Shut down the app completely then relaunch.
  2. Reboot the video recorder.
  3. Delete the video recorder from the app then re-add (after writing down all connection information for the recorder)
  4. Uninstall the app then reinstall.
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Why is my security camera showing offline?

There are several reasons why your camera may be offline, including a depleted battery, high bandwidth usage, updated router settings, or wireless interference. The camera is designed to automatically re-connect once there is internet available.
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Why does my security camera Say no signal?

One of the most common problems when a camera is not displaying video is a bad cable or BNC connection. Using a test monitor, you can temporarily eliminate the power and video cable that your camera is using.
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How can I fix my CCTV camera offline?

1. Unplug the camera from the power source, and plug it back in. Wait up to 5 minutes for the camera to restart.
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How do I reconnect my HIK-connect?

Make sure your phone has connected to a Wi-Fi network. Steps: On the Results page, tap Connect to a Network. Select a device type.
...
Connecting to Network by Wi-Fi Configuration
  1. Set the Wi-Fi name, the password, and the encryption type.
  2. Tap Generate.
  3. Follow the instructions on the pop-up window and tap OK.
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Does HIKVision work without internet?

Though IP is an abbreviation for Internet Protocol, an IP camera system will work perfectly fine without an internet connection. You can view the cameras, record to a hard drive, and search through recorded footage using just a monitor and a mouse plugged directly into the NVR.
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How do you reset security cameras after power outage?

After the power cable plugged keep holding the reset button . The red PowerLED light will flash on for 3 second first, turn off for about 15 seconds, flash on for another second and turn off again. This procedure takes around 20seconds and camera will power up. Release the reset button.
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How do I reset my DVR to factory settings?

To factory reset the device, unplug the DVR from power. Once power is removed from the unit, press and hold the factory reset switch for 4 - 5 seconds, continue holding the reset switch and plug the DVR's power supply back into the unit, you will hear a beep.
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