How do I report my Sony PS4 stolen?

Contact Sony customer support
Tell Sony immediately. Contact Sony on live chat. They'll give you advice, and they have ways of tracking the machine through the MAC address. They'll let you know what you need to do to get this information.
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How do I report a stolen PS4?

  1. Go file a police report. ...
  2. Grab your PS4 Mac address from your router. ...
  3. Contact Sony customer support. ...
  4. Contact the officer in charge of your case and provide them with the same info you gave Sony. ...
  5. The next time your PS4 logs online Sony will be able to trace the location via IP address.
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Can Sony track a stolen PS4?

Sony can help you track down a stolen PlayStation console. You will need to retrieve your PS4 MAC address from your router, contact Sony's customer support, then have the police officer in charge of your case contact Sony.
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Can Sony track a stolen ps5?

You cannot directly track down a stolen PlayStation 5 as you can do with your phone or anything. But you might track it down with an additional GPS tracker and contacting Sony officials. Besides, if you have the mac address of your PlayStation 5, you might get it in your hands by filing a report in the police station.
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How do I contact Sony PlayStation?

Support. Tel.: 1-800-345-7669.
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How to Report Someone on PS4! (GET PLAYERS BANNED)



How do I find my PS4 MAC address without PS4?

PS4 Mac Address – How to Find It
  1. From the main menu screen (Cross Media Bar), arrow up from the Application list into the XMB menus.
  2. Scroll right to the toolbox-looking icon labeled Settings and open it.
  3. Move down the list until you find Network. ...
  4. Move down all the list to find View Connection Status.
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Can you lock a stolen PS4?

There is no way you could remotely lock or logout your PS4 console. As doing so would be directly result in Hack attempt. But you could try changing your PSN password which is used on store.playstation.com.
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How do I deactivate my PS4 without a system?

If you can't access the console, it's still possible to remotely deactivate all devices attached to your account using Account Management on a web browser. Select Console Sharing and Offline Play > Disable.
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What happens if you deactivate a PS4?

You will lose access to any content purchased using the account. This content cannot be transferred to another account, and refunds can only be given in line with the PlayStation Store cancellation policy. You will lose access to any subscriptions and their associated entitlements.
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Can you lock your PS4 from your phone?

Sony's official PlayStation app, available for both Android phones and iPhones, allows you to remotely control your PS4.
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What is the MAC address for PS4?

PlayStation 4:

Go to Settings in the main menu (looks like a toolbox). Scroll down and select System. Then select System Information. Here you will see the MAC addresses for LAN (Ethernet) and Wi-Fi.
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How do I deactivate my PSN account?

Go to Settings > Account Management > Activate as Your Primary PS4. Select Deactivate > Yes.
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How do I remove my account from someone else's PS4?

From the settings menu, scroll down to "User Management." From there, click "Delete User." Delete the desired user. Scroll down to the user you want to delete. Click "X" to delete them, and then confirm the deletion.
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How do you log out of all consoles PS4?

Sign out of PlayStation Network on all devices

If you cannot physically access your PlayStation console, you can sign out of all your devices by using Account Management online. Sign in to Account Management. From the left sidebar, select Security. Select Sign Out on All Devices from the bottom of the screen.
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How do you delete a PS4 account without the password?

How To Delete a User from PS4 and PS4 Pro
  1. Go to Settings.
  2. Select "Login Setting" from the menu.
  3. Select "User Management"
  4. Select "Delete User", then select the profile you would like to delete. That's it! You've successfully deleted that pesky profile off your console.
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How do you delete MAC address on PS4?

How Can You Reset the PS4 MAC Address? If you want to modify the MAC address, you can do it by changing the network card. It is the only way to reset the MAC address on PS4 and all other devices.
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How do I find MAC address of Router?

MAC address is listed on the bottom right of the router. To acquire MAC address online go to the address routerlogin.net or type the default gateway into the browser bar. Under “Maintenance” click on Router Status and the MAC address should be listed.
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How do I get a refund on PS4?

There's currently no option on your PS4 or PS5 console to initiate a refund. You'll need to head to the PlayStation support refund request page on your phone or computer's browser and click on the blue “Request refund” button.
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What is a support ID PlayStation?

Your Support ID matches your Invitation Code that you use to add friends. You can find your Support ID in the game settings by tapping the gear button next to the stars window.
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What days PlayStation open?

The working hours for PlayStation support over the phone is from 8 am to 8 pm PST from Monday to Friday.
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Can you fake a MAC address?

There are two methods to spoof a MAC address, through hardware or software The hardware solution involves changing the EEPROM settings on the network interface card, Once one has the target MAC address, one can reprogram the EEPROM on the NIC card, but it involves a lot more technical knowledge than a software solution ...
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