How do I report a stolen Amazon package?

To file a claim, go to your Orders List and select “View/File Claim” on the order. Follow the on-screen instructions, which will require you to select a reason for the claim.

What do I do if my Amazon package was stolen?

How do I contact Amazon about a stolen package?

How do you get a refund if your Amazon package is stolen?

Does Amazon automatically refund lost packages?

When the carrier returns a package as undeliverable, we automatically begin issuing a full refund (including shipping charges, except for some handling charges). You receive an email confirming the return and refund details within 48 hours of the undeliverable scan.

Amazon Order Says Delivered But Not Received || What You Should Do

Do Amazon delivery drivers steal packages?

While the possibility always exists that a delivery driver could steal your package, the chances are slim. While there are untrustworthy people in every line of work, delivery companies such as Amazon, USPS, UPS, and FedEx have a vested interest in preventing stolen packages.

What if my package says delivered but I never got it?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day's delivery.

How do I talk to Amazon customer service?

How do I contact Amazon's customer service? To chat with a customer service representative, visit Contact Us and select Start chatting now. If you need help over the phone, select We can call you. Was that answer helpful?

What to do if Amazon delivers a package that isn't yours?

If you receive a package addressed to someone else, contact Customer Service. If you confirm that the package addressed to you, wasn't ordered by you or anyone you know, report the package online by going to the Report Unwanted Package form.

What happens when Amazon delivers to the wrong house?

If Your Amazon Package Was Sent to the Wrong Address

If you suspect Amazon delivered to the wrong address, reach out to Amazon's Customer Service via chat or by phone. You can either request a refund or they may send you a replacement at no extra cost.

Who do I contact if Amazon delivered to wrong address?

Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.

Is it legal to keep a package accidentally delivered to you?

You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). Sellers aren't permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise.

Who is responsible if package is delivered to wrong address?

The short answer is: The seller, which means you, the business owner. Obviously, if you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, it's 100% on you to compensate the customer with a new shipment or a refund.

Does Amazon have customer service?

Welcome to Amazon Customer Service. What would you like help with today? You can quickly take care of most things here, or connect with us when needed.

What is Amazon's customer service telephone number?

Beware of phony websites and phone numbers for Amazon. The actual toll-free customer-service number is 888- 280-4331.

Can I get the number for Amazon?

Connect are easy phone number for customer service 1-805-678-4888.

Does Amazon replace stolen packages?

Amazon covers most stolen packages through its "A-to-Z" Guarantee Protection. Sometimes, purchases that are "fulfilled by Amazon" are actually sourced from retail partners known as "Amazon Sellers." (You should know if that's the case at the time you order the item.)

Is stealing Amazon packages a federal crime?

Understanding Severity of Package Theft

In the U.S. it is a federal crime to tamper with the mail. Stealing a porch package is considered mail theft and believe it or not, you can face either federal or state charges. If you are charged with a federal crime, you could face up to five years in jail.

What stops delivery drivers from stealing packages?

Require Signature on Delivery to Stop Package Theft

To prevent your package being stolen off the front porch, side door, back porch, or garage area, ask for signature delivery. If your package is delivered by UPS/DHL/FedEx, consult your sender and require delivery confirmation signature.

Why do delivery drivers steal?

Nobody makes them deliver food, they can look for another “better paid” job, instead, they choose to drive for minimum wage and at the same time steal other people's food. Some actually join Uber just so they can steal food. Some operate Uber Eats as a scam to steal food for survival.

Who is liable for stolen packages?

The key parties involved in getting a package to a consumer are the Seller, the Delivery Company, and the Buyer. Unfortunately, if the package cannot be retrieved, there are no clear laws that put the onus on any one party.

What do I do if someone's package comes to my house?

Call customer service for the company in charge of delivering the item and tell them what happened e-book bol.com. The tracking number on the package should help them locate where the items need to be sent next. This shouldn't cost you anything–and you shouldn't be inconvenienced in any way.

What do I do if someone else's package comes to my house?

If you're not sure what to do with mail that isn't yours, it's probably easier than you think to get rid of it legally. All you need to do is write “RETURN TO SENDER” on the front of the envelope and put it back in your mailbox. Your postal worker will take care of it for you from there.

Can you keep a package you didn't order?

Under state and federal law, recipients of unordered merchandise may keep the goods and are under no obligation to pay for or return them. The recipient may treat the merchandise as an unconditional gift—and may use or dispose of the merchandise as he or she sees fit. The recipient also may refuse to accept delivery.