How do I know if my package has cleared customs?

If your package is held at customs, you should contact the courier company in charge of your shipment. Normally, they should be able to help you with the customs clearing process, or even, just identifying the problem. Before contact, make sure you have the tracking number to give it to the courier to check its status.
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How long does it take to get a package after clearing customs?

Or how long does it take for the goods to clear customs? If you see the eta of the ship at the delivery port on our tracking system, normally allow a week to get your shipment cleared through customs and unloaded out of the container and then allow up to two weeks on average depending where you live for delivery.
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Can you check customs about a package?

The short answer is yes. Customs checks all inbound international packages and mail. During this process, a customs officer in the country you're shipping to will review the package to make sure it meets the country's laws, regulations and policies.
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What happens after a package is cleared from customs?

Your shipment clears customs once all duties are paid. Once customs clearance is complete, your chosen courier service transports the shipment from customs to the end-destination. Shipments rarely get stuck at customs.
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How long does USPS customs take?

When you have fulfilled the requirements necessary to effect release, CBP will clear the package, note how much duty is owed, and return it to the U.S. Postal Service (USPS) for delivery. Usually, you will receive notification in a matter of days, but it can take as long as 30-45 days.
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How does Customs work?



What happens if a package does not clear customs?

If your shipment in stuck in customs, first check with your carrier and make sure there are no unpaid taxes. Should you come across unpaid taxes, pay them. If that doesn't work, your next point of contact is the shipper.
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How do I check my customs status?

Track the package via the courier service through which you are receiving it or sent it, as U.S. Customs has no way to track packages. Most couriers provide a tracking option on their websites to track your package. Use the tracking code you received when you shipped your package.
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Why has my package been in customs for so long?

Shipments are held to ensure they satisfy export or import customs regulations. This may be due to missing or incomplete paperwork, waiting for clearance instructions or because the authorities may need more information to clear the goods.
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Is there a way to contact customs about a package?

For General Inquiries call: 1-877-227-5511.
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How long can a package be in customs?

Normally, in three business days its status would change to “Released by Customs”, meaning that the package is on its want to you. But sometimes this doesn't happen. There are two main reasons why international packages get held up in customs for more than three days.
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Do packages go through customs twice?

Once your package lands in its destination country, the customs part of international package tracking begins all over again. Your package will be unloaded from the plane, and a local airport worker will check it again there before it heads back into customs.
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How long does a package take after clearing customs 2021?

How long does custom clearance take? Typically, customs clearance takes less than 24 hours, however, there are times where it can take several days or weeks for goods to be inspected.
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What is the custom clearance process?

Customs clearance is the process of getting permission from the associated government agency to either move goods out of a country (export) or bring goods into the country (import). We can also define customs clearance as a document that the customs authority issues to a shipper.
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Does import scan mean cleared customs?

Import Scan: The shipment has cleared import procedures in the receiving country. Order Processed: On its Way to UPS: The shipment has been processed by the sender.
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Do customs work on weekends?

Except as specified in paragraphs (a) through (g) of this section, each CBP office shall be open for the transactions of general CBP business between the hours of 8:30 a.m. and 5 p.m. on all days of the year: (a) Saturdays, Sundays and national holidays.
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What does customs clearance mean USPS?

If you are shipping a package internationally and you see a tracking scan such as 'Customs Clearance' or 'Held by Customs' this means the recipient should have been contacted by customs to make payment of any duty owed in order to release the package for delivery.
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How do I know if customs has my package UK?

UK Customs FAQs

The best and fastest way to check whether your shipment is stuck in customs is by contacting your shipping provider. However, be sure to have your tracking code at hand for them to locate and see what might be the problem with your parcel.
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Who is responsible for customs clearance?

The declarant is the person “responsible” for the import. He must ensure the goods are legitimate, correctly valued and declared upon import – this includes customs debt, accuracy of the information given in the declaration, the authenticity of the documents presented and the compliance with all obligations.
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How long does an post take to deliver after paying customs?

Irish Revenue have applied a Customs Charge to your An Post delivery. This must be paid within 16 working days. An Post may apply a fee to handle, collect and process the item. Where applicable, this fee will be added to customs charges applied by Revenue.
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How long does USPS hold international packages?

766.1 General Procedure

Post Office facilities must hold international mail items for pickup by the addressee for 30 days. However, inbound Express Mail Service items must be returned to sender after 5 days, unless the sender specifies fewer days on the piece.
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Why are international packages taking so long?

Delivery times in destination countries are slow, due to the effects of the Coronavirus on their own postal services. Route suspensions in a number of countries also heavily affect the ability of postal workers to deliver shipments like normal.
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Why is my package still in transit USPS International?

For international shipments, it could be stuck with USPS or at customs. Your package could be stuck in transit for many reasons: loss, damage, or even a USPS tracking system failure. More likely, though, the short-staffed US Post Office has misplaced, mislabelled, or simply overlooked your package.
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How do I know if USPS holds my package?

Call 1-800-ASK-USPS® (1-800-275-8777)
  1. Monday thru Friday: 8:00 a.m. to 8:30 p.m. EST.
  2. Saturday: 8:00 a.m. to 6:00 p.m. EST.
  3. Sundays and Holidays: Closed [Click here for Postal Holidays]
  4. Please Note: Automated information is available 24 hours per day, 7 days a week.
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How do I know if my package is lost?

Find Missing Mail
  1. Check the Current Status. Before you begin your search, if your package or mail has tracking, check USPS Tracking® to see its current status. ...
  2. Complete a Help Request Form. ...
  3. Submit a Missing Mail Search Request.
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Can you refuse to pay customs charges?

If the receiver refuses to pay the customs duties, you have three options. You can: Choose to pay the duties yourself. To do this, you must contact us to reverse the charges.
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