How do I fix my Nintendo Switch that wont turn on or charge?

What to do
  1. Reset the AC adapter by unplugging it from both ends. Leave the AC adapter unplugged for at least 30 seconds. ...
  2. Perform a hard reset by holding down the POWER Button located on the top-left of the console for 20 seconds, then press the POWER Button once for the console to turn on.
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Why is my Nintendo Switch not charging when its dead?

First, make sure you're giving your Switch enough time to charge after the battery died, then, if waiting doesn't work, check the AC adapter to ensure it's working properly by plugging it in and out of the device and outlet. Finally, if it's still not charging, try force resetting your Nintendo Switch.
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Why did my Switch stop working?

Check your power cable for damage

Check it for any dirt, exposed or frayed wires, a bent adapter, or bent pins. If you see any damage, invest in a new cord. Remember, use only an original Nintendo power cable to charge your Switch—an off-brand cord could cause issues with your console.
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How do you fix a dead Nintendo Switch?

  1. Perform a hard reset by holding down the POWER Button for twelve seconds, then press the POWER Button once for the console to turn on.
  2. If the issue persists, Try using a different wall outlet. Try using a second Nintendo Switch AC adapter.
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How do you force start a Nintendo Switch?

1 Force Restart
  1. Hold down the Power Button for at least 12 seconds until the Switch Console turns off.
  2. Once the Switch has been completely powered off, press the Power Button again to turn it back on.
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How to Fix Your Nintendo Switch When It Won't Turn On or Charge - Switch Basics



How do I know if my dead Switch is charging?

Usually the screen will still light up with a battery indicator letting you know it needs charging, but if it's seriously empty it won't have the charge to even do that. Charge it with the official Nintendo Switch Power Adapter that came with the console and leave it for at least an hour.
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Why does my Switch have a black screen?

The Nintendo Switch hardware components are almost similar to a smartphone. However, if the screen is damaged, Switch will show a black screen, but you can hear the sounds from the console speakers. Therefore, if your console's battery is full, the screen is the possible cause of it going black.
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How long is Nintendo Switch warranty?

Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold separately carry a three-month warranty. The warranty covers any manufacturing or workmanship defects and these will be repaired at no charge.
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Why did my Nintendo Switch freeze?

A frozen Nintendo Switch may be due to a variety of issues, including a dead battery, a software glitch, an incomplete update, or a dirty game cartridge. The same problems can prevent the Switch from awakening from Sleep Mode, turning on, turning off, or running games properly.
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How long does it take to charge Switch from dead?

The Nintendo Switch console takes approximately 3 hours to fully charge when the console is powered off or in sleep mode. Charging time will be longer if the console is in use. Once fully charged, the battery duration for the console varies depending on model and on the software application and functions being used.
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Is Nintendo Switch battery replaceable?

The bad news is that there is currently no way for a consumer to install a new battery in the hand-held device or the Joy-Con controllers. While Nintendo hinted at a paid battery replacement service prior to the launch of the system, it has yet to institute such a program.
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How do you soft reset a Switch?

Soft Reset Nintendo Switch

Step 1: Press and hold the small circular Power button on the top of the Switch console until the system powers off. This process takes you 15 seconds at most. Step 2: After waiting for a while, press the Power button again. Step 3: You will see the Nintendo logo on the screen.
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Do Nintendo switches have warranty?

Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold individually carry a three-month warranty.
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Can a dead battery be charged?

It is possible to recharge a dead battery, and depending upon the situation you are in, a dead battery is generally an easy fix, whether you are stuck in your garage and can handle it yourself or you are in the middle of nowhere and need professional, quick, and efficient service in the blink of an eye.
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Can a dead lithium ion battery be restored?

When you take it out of the freezer, let it thaw for up to eight hours to restore it to room temperature. Place the Li-ion battery in the charger and charge it fully. Hopefully, its performance will improve, it will take a charge again and last longer between charge cycles.
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Why is my Nintendo Switch frozen and won't turn on?

Hold down the POWER Button for at least 20 seconds to force the console to power off, then remove any game cards or microSD cards. Power on the console and perform a system update. If the issue persists, power off the console again, then initialize the console without deleting save data.
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Can a Nintendo Switch be repaired?

The Nintendo Switch console will need to be repaired. For your convenience, Nintendo offers a quick and easy-to-use online repair process.
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How do I contact Nintendo for repairs?

If you wish to get your game repaired or replaced and your game was made directly by Nintendo, please call (800) 255-3700 to discuss the available options.
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Does Nintendo repair for free?

After pressure from several class-action lawsuits, Nintendo has started to offer free Joy-Con repairs through its customer service portal. The process is straightforward; fill out an online form (or call a customer service representative), mail out the equipment, and then wait.
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How long does it take to get Nintendo Switch repaired?

Important. Due to a recent increase in repair volumes, repair orders may not receive a status update for several days after delivery to the service facility. The current total turnaround time for repair orders is around 2-3 weeks.
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