How do I contact Apple about unauthorized charges?

Report an unknown transaction or dispute a charge
  1. On your iPhone, open the Wallet app and tap Apple Card.
  2. Scroll down and tap the transaction that you want to report. ...
  3. Tap the transaction again, then tap Report an Issue.
  4. Choose the type of issue that you want to report.
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How do I contact Apple about charges?

Contact Apple Support
  1. U.S. technical support: (800) APL–CARE (800–275–2273)
  2. See all worldwide support telephone numbers.
  3. Contact a mobile carrier.
  4. Make a reservation at an Apple Retail Store Genius Bar.
  5. Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
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How do I stop unwanted Apple charges?

How to cancel a subscription on your iPhone or iPad
  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Tap the subscription.
  5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.
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Why do I keep getting random charges from Apple?

If you ever find Apple bill charges on your account for purchases you're sure you didn't make — it might mean your Apple ID has been hacked or your credit card details have been stolen. To protect yourself from this scenario, you need to create a strong password and keep your card details secure.
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How do I find out where a charge came from?

There are a few ways to look up unfamiliar credit card charges:
  1. Use a search engine to look up the words in the description of the charge on your statement - exactly as it appears.
  2. See if your card issuer has its own merchant search tool by calling the number on the back of your credit card.
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Seeing unknown charges from Apple or iTunes? How to cancel rogue iTunes charges



How do I talk to a live agent on Apple?

To chat with the Apple customer support team, go to getsupport.apple.com. Then choose which Apple product or service you need help with and what issue you're experiencing. Finally, select Chat and sign in with your Apple ID or enter your product's serial number.
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Why is Apple taking money from my bank account?

When billing information is added or updated in iTunes Store, an authorisation request may be made to your card issuer. This is not an actual charge, just a check to ensure that your payment card is active and able to be used when paying for your transactions.
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Is 8667127753 an Apple number?

It is a scam and not a legitimate Apple charge. Attached is a screenshot of the details from the bank where my MC is issued.
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Can I dispute an Apple Pay transaction with my bank?

Can I dispute charges that are made through Apple Pay? Yes you can.
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Does Apple have a 24 hour customer service line?

Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.
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How do I connect to live agent?

For any questions, don't hesitate to get in touch with us via [email protected] or live chat (click the button "Online help").
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How can I talk to a live person?

Things You Should Know. Dial 0, *, or # multiple times. This can take you straight to an operator on some systems. Say "I would like to speak to a person".
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What phone number is 800 829 0922?

Payment plans

Visit www.irs.gov/paymentplan for more information on installment agreements and online payment agreements. You can also call us at 1- 800-829-0922 to discuss your options.
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How do I get through to customer service?

The best bet is to call early. Wait times are shorter before noon, but 7 am is the best time to call according to Talkdesk, which also reveals that Wednesdays and Thursdays are the best days to call, and Mondays are the worst. Some companies offer a callback option so you don't have to wait on hold.
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What phone number is 800 934 6489?

If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).
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How does live chat customer service work?

What is live chat support? Live chat support is a way for customers to have real-time, back-and-forth conversations with support agents. Using live chat software embedded on a company's website, customers can send their questions to a person who can quickly reply to them in the same small window.
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What is a live chat support agent?

A chat support agent connects with customers through instant messaging on a business's website or mobile app. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving.
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How do you handle live chat support?

  1. Apply strong communication skills. Good communication is vital and customers hate waiting. ...
  2. Find the right tone of voice. ...
  3. Keep things personal. ...
  4. Understand your limits. ...
  5. Set yourself up for success. ...
  6. Know your priorities. ...
  7. Take advantage of AI. ...
  8. Lead with empathy.
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Can I just call Apple support?

There are several ways to contact Apple Support via phone or computer. Apple's main customer support phone number is 1-800-275-2273 in the US. You can also contact Apple Support using the Support website, the Support app, or by going to an Apple Store.
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How do you ask a question on live chat?

Live Chat Etiquette Basics. How to Ask Questions Correctly
  1. Smile when asking questions. ...
  2. Avoid Yes / No questions. ...
  3. Listen and don't interrupt. ...
  4. Explain your misunderstanding. ...
  5. Gather as much information as possible about the issue. ...
  6. Use correct grammar. ...
  7. Don't be aggressive when asking questions. ...
  8. Keep your questions simple.
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How do you make a live chat?

Go to Settings>Channels>Chat page in the LiveChat Agent App, copy the link, and open the Chat page in your browser. You can also scan the QR code and start the chat on your mobile. Start a chat, and see it in the LiveChat Agent App. Respond and see how it looks from the customer's end.
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Is chat support a customer service?

Chat support is a common method of customer service or support that offers assistance to customers through the use of a messaging app or online chatbot. Delivered by live agents or through artificial intelligence (AI), chat support supplements more traditional customer service channels, such as voice or email.
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Is live chat better than calling?

Phone support and live chat each have their own strengths and weaknesses. For instance, phone support offers customers personalized, one-to-one interactions but can cost more than live chat. Live chat can eliminate wait time and reduce costs, but it lacks the personal touch of phone support.
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Is chat support better than phone support?

Both channels allow for real-time interaction, many customer might prefer the phone over chat because being able to speak directly with a person can make for a more personal connection. This is particularly true for complex problems.
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Do you have to pay for live chat?

LiveChat does not have a free version but does offer a free trial. LiveChat paid version starts at US$24.00/month.
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