How do I cancel my Apple purchase?

Request a refund for apps or content that you bought from Apple
  1. Sign in to reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund."
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit.
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How do I cancel an Apple purchase on my iPhone?

How to cancel a subscription on your iPhone, iPad, or iPod touch
  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Tap the subscription.
  5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button, the subscription is already canceled.
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How do I cancel a charge on my Apple account?

How do I cancel a subscription that is billed through my Apple...
  1. Open "Settings"
  2. Access your Apple/iCloud account by selecting your profile at the top of the page.
  3. Select "Subscriptions"Under "Active", select the subscription you would like to cancel.
  4. Select "Cancel Subscription" at the bottom of the page.
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How do I cancel an app after purchase?

Uninstalling the app will not cancel your subscription.
  1. Go to play.google.com.
  2. Sign in to the correct Google Account.
  3. At the left, click My subscriptions.
  4. Select the subscription you want to cancel.
  5. Click Manage. Cancel subscription.
  6. Within the confirmation pop-up, click Yes.
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Will Apple refund my purchase?

There are a few important things to keep in mind when returning a product you purchased online from Apple: You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
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How to cancel a purchase on Apple store on iPhone X



How do I ask for a refund?

Refund Request Letter—Why Is It Important?
  1. Ask for a refund in a polite and formal language.
  2. Include details about the product—what was purchased, when, and what the price was.
  3. Explain why you want to return the item.
  4. Mention relevant aspects of the transaction such as dates and place of delivery.
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How do I contact Apple about a charge?

Product and Services Support
  1. U.S. technical support: (800) APL–CARE (800–275–2273)
  2. See all worldwide support telephone numbers.
  3. Contact a mobile carrier.
  4. Make a reservation at an Apple Retail Store Genius Bar.
  5. Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
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Can I cancel Apple subscriptions online?

iPhone, iPad, OR iPod TOUCH

Tap Subscriptions. Find and tap the subscription you would like to cancel. If you do not see one, check if you signed in with the correct Apple ID. Choose Cancel Subscription (iOS 10) or turn off Automatic Renewal.
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How do you cancel a payment on iTunes?

Cancel on an Android Device

Android users subscribed to Apple Music can tap the Listen Now icon, then open the three-dot settings menu and select Account. From there, choose Manage Subscription and tap Cancel Subscription. If you subscribed through the Play Store, you can also cancel directly through the storefront.
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How do I cancel a subscription to get a refund on my iPhone?

To request a refund:
  1. Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - https://support.apple.com/HT204084.
  2. https://support.apple.com/contact.
  3. https://www.apple.com/emea/support/itunes/contact.html.
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Where do I find my Apple Subscriptions?

Change or cancel your App Store subscriptions
  1. Tap. or your profile picture at the top right, then tap Subscriptions. You may need to sign in with your Apple ID.
  2. Choose a subscription, then do any of the following: Change or cancel an existing subscription. Resubscribe to an expired subscription.
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Why is Apple taking money from my bank account?

If you were charged by Apple for something there are a few possibilities: You purchased it from the app store (or subscribed to a service) and forgot you did. Someone you share your phone with purchased it from the app store. Someone you share your Apple ID with purchased it from the app store.
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How do I report unauthorized purchases on iTunes?

Visit reportaproblem.apple.com to report a problem on any of your recent purchases. After signing in to the relevant Apple ID, this website will list every iTunes or App Store purchase made on that account in the last 90 days.
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What do I do if a company won't refund me?

If you can't get the support you need from the retailer in the form of a refund, repair or replacement, you can file a complaint with the company. If that still doesn't help, you can contact the Consumer Ombudsman. They'll aim to help resolve your dispute within 10 working days.
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How do I get a refund on a non refundable purchase?

The first thing you should do is try to speak with a customer service representative. Even if you don't have a great excuse for canceling, sometimes the reservation gods will smile upon you and you'll get your money back. You might also want to ask if the hotel might be open to charging you just the cleaning fee.
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Can I get a refund?

Request a refund for recent purchases

If it's been less than 48 hours since you bought an app or made an in-app purchase: You can request a refund through Google Play. If you bought music, movies, books, or other content: You may be able to request a refund more than 48 hours after your purchase (check policy below).
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How do I stop a charge on my credit card?

Stopping a card payment

You can tell the card issuer by phone, email or letter. Your card issuer has no right to insist that you ask the company taking the payment first. They have to stop the payments if you ask them to. If you ask to stop a payment, the card issuer should investigate each case on its own merit.
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How do I stop Apple from charging my card for storage?

How to downgrade or cancel your iCloud+ plan on your iPhone, iPad, or iPod touch
  1. Open the Settings app.
  2. Tap your name.
  3. Tap iCloud.
  4. Tap Manage Storage.
  5. Tap Change Storage Plan.
  6. Tap Downgrade Options and enter your Apple ID password.
  7. Choose a different plan: To downgrade your plan, choose a new storage amount. ...
  8. Tap Done.
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Why is Apple taking money from my card?

Here are some reasons Apple might charge your card: App Store purchases: Downloaded on an iPhone, iPad, Apple TV, Apple Watch, or Mac. iTunes media purchases: These include music, movies, TV shows, or eBooks. Hardware purchases: Made on Apple.com or at an Apple Store.
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Can I call Apple support?

Apple's main customer support phone number is 1-800-275-2273 in the US. You can also contact Apple Support using the Support website, the Support app, or by going to an Apple Store. Visit Insider's Tech Reference library for more stories.
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Where is the manage purchases?

Find your purchases, reservations & subscriptions
  • On your Android phone or tablet, open your device's Settings app Google. Manage your Google Account.
  • At the top, tap Payments & subscriptions.
  • Tap Manage purchases, Manage subscriptions, or Manage reservations.
  • To see more details, select an item.
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How do you cancel a subscription?

How to cancel subscriptions on an Android
  1. Open the Google Play Store app and tap your profile icon in the top-right corner.
  2. In the Google menu that opens, tap Payments & subscriptions. ...
  3. Tap Subscriptions, then find and select the membership that you want to cancel.
  4. Once its settings page opens, tap Cancel subscription.
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Is calling Apple support free?

Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law.
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Does Apple have 24 hour support?

Apple's online support provides the most comprehensive support information available from Apple. Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.
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Can I text Apple?

You can always text Apple Support via iMessage anytime you have issues with any Apple product or service. Simply open the Apple Support conversation in the Messages app and drop a message regarding an old or new issue. An Apple Support representative should reply to your text within minutes.
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