How do I call Uber for a ride without the app?

In any case, that's not a problem: you don't need to have the app in order to request a ride with us.
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You can request an Uber ride online via m.uber.com, whether that's on:
  1. An older phone with internet browsing capabilities.
  2. A tablet or laptop.
  3. A public desktop computer with internet access.
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Can you just call Uber?

We operate an Uber support line for riders and drivers 24/7. Just open the “Help” section and select 'Call Support' to be connected to our support team via the app. You can also get to us the old-fashioned way by simply calling +27800172956 – our support team will be ready to take care of whatever issue you're having.
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How do I contact Uber directly?

If you contact Uber through help.uber.com, our support team will get back to you within 24 hours. You'll receive a notification on your phone (if you have notifications enabled) letting you know that you've received a response. We'll also send you an email.
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Can you use Uber If you don't have a smartphone?

The Uber app is made for use on smartphones. If you don't have a smartphone, you can still login to your account and request a ride by visiting our mobile website, m.uber.com.
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Can I use Uber without an account?

Riders will not need to have an Uber account. Uber will then share the passenger's contact details with the driver, and the passenger will receive a link to track the driver's route, as well as a text message with information such as the driver's name and license plate number.
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How to use Uber without a phone, app ... or even an account!



How do I pay Uber with cash?

Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.
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How do I book an appointment with Uber?

In-person support

To check availability, go to Help in your Driver app, then Book an in person appointment, choose the issue you need help with, and tap Schedule an appointment if you want more help.
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What is Uber Eats customer service number?

Support when you need it

Support is available 24/7 to help you keep your operation running smoothly. For help with common questions, visit our online FAQ. You can also contact Support at 833-275-3287 (833-ASK-EATS) or by emailing [email protected].
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How do I contact Uber about a refund?

You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.
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Can you order Uber on computer?

You can request an Uber ride online via m.uber.com, whether that's on: An older phone with internet browsing capabilities. A tablet or laptop. A public desktop computer with internet access.
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How do I send a message to Uber support?

If you can't find what you're looking for, you can always contact the Uber team directly. Go to the menu (using the icon in the top-left corner) and then Help, and you'll find an option to send a message.
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What does Uber green mean?

Uber Green is a low-emission ride option that connects you with hybrid and fully electric vehicles. Take a trip.
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Does Uber have a live chat?

It's now easier than ever to get in touch. To chat with their driver en route, a rider should go to the Uber feed and tap “contact” and then “chat.” When drivers receives a chat from the rider, it will be read aloud to them.
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How much does a 20 minute Uber cost?

Uber X will cost about $17 – $18 for a 20-minute ride. Uber Comfort will cost about$18 – $19 for a 20-minute ride. Uber XL will cost about $18 – $20 for a 20-minute ride.
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Which is better Uber or Lyft?

The verdict: Lyft wins, in part for greater transparency.

In addition, because Uber is generally more popular in most cities, in my experience its surge markup is often significantly higher than Lyft's, meaning riders are typically better off summoning a Lyft when cars are in high demand.
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How much does Uber cost per mile?

The estimated average Uber cost per mile is $1 or $2 per mile.
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Is LYFT cheaper than Uber?

Uber's average pricing is now 10% below Lyft's, according to his analysis. That's a flip from May, when Uber's rides were 1% more expensive. His latest survey also found that Uber's bookings per hour were 3.4% ahead of Lyft's.
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How much do you tip Uber drivers?

Julia Boyd, an international etiquette consultant, agreed. For U.S. rides, she recommends tipping between 15 and 20 percent for exceptional service, 10 to 15 for good service, and 10 percent for average service. “Many Uber trips can be more expensive than a standard cab.
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What is WAV on Uber?

Riders who use motorized wheelchairs or scooters can in certain cities* request a ride in a wheelchair-accessible vehicle (WAV). WAV driver-partners are certified by a third party in safely driving and assisting people with disabilities.
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What is Uber work hub?

About this initiative. Since ridership is down due to stay-at-home efforts to mitigate the spread of COVID-19, Uber launched the Work Hub within its app to connect drivers to work. Uber launched Uber Works to connect people to shift work like food production, warehouse, and customer service in Chicago, Dallas and Miami ...
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What does Uber hub do?

An Uber Greenlight Hub is a physical location where Uber drivers can go for support with their account or driving issues while driving for the rideshare app. At these locations, Uber drivers can help with anything related to their account or driving for Uber.
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How do I check my uber Greenlight appointment?

How To Find an Uber Greenlight Hub at help.uber.com
  1. First, check this page to see if your city has a Greenlight Hub.
  2. Go to help.uber.com.
  3. Select “Driving & Delivering” in the menu.
  4. Select “Booking appointments > Help with something else > Pick up health and safety items.
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How do I message my Uber driver?

To send a message to your driver, riders can select “contact” then “chat” in the feed section of the Uber app. There, they can shoot a quick text to their driver about their exact location, or whatever else helps facilitate a smooth pickup.
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Is there an email address for Uber?

And when you do need to get in touch — whether you're a driver or a rider — our goal is to make it as quick and painless as possible. Six years ago when we first got started, all Uber's customer support was done via email, at [email protected], and handled by our local city teams. That was fine when we were smaller.
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