Does UPS have insurance for stolen packages?

Generally, UPS will not reimburse a consumer if the package was delivered to a residence and then stolen. It will work with both the sender and the purchaser, as well as, law enforcement for a given claim.

Will UPS reimburse stolen package?

Merchants with UPS Capital's residential package theft protection have the assurance of reimbursement for the value of the lost items, plus fast claims processing in the event of an incident—two of the primary benefits for online shippers.

What happens if a UPS delivery is stolen?

File a Claim with UPS

You will need to indicate your status as a receiver, report a lost package, and include any documentation to support your claim. UPS claims that it typically takes them between 8 and 15 business days to investigate lost or damaged package claims.

Does shipping insurance cover stolen packages?

If your delivery were insured, USPS's claim process would cover the costs of shipping and the package value, up to the amount specified. If you did not have insurance, but a Missing Mail Search determined your delivery is lost or damaged, a claim will cover the cost of shipping.

How much does UPS cover for lost package?

UPS provides maximum liability coverage for shipments up to $100 in value. This coverage is called "Declared Value." Items worth $100 or less can be claimed for up to that amount if they result in a lost, stolen, or damaged shipment.

UPS Claims- Simple and Easy

Does UPS actually Investigation lost package?

We may inspect the package at the shipper's or receiver's site, or collect the package for inspection at a UPS facility. Once our investigation is complete, we will email, fax, or mail a notification letter to the shipper. We will not send inspection information to the receiver of the package.

Who is liable if a package is stolen?

In this scenario, the carrier or shipping company assumes risk until the package is delivered. Other times, still, the buyer carries the risk of loss from the moment the item is purchased, and is responsible for their own shipping.

Who covers the cost of stolen packages?

Most homeowners or renters insurance policies cover stolen packages. Unfortunately, this is only helpful for purchases that are worth more than your deductible. Given that most homeowners insurance deductibles run between $500 to $2,000, filing a claim won't make sense for most stolen packages.

Do companies do anything about stolen packages?

THE ANSWER. In general, no, shipping companies will not refund or replace stolen items.

Is it common for UPS drivers to steal packages?

While the possibility always exists that a delivery driver could steal your package, the chances are slim. While there are untrustworthy people in every line of work, delivery companies such as Amazon, USPS, UPS, and FedEx have a vested interest in preventing stolen packages.

How does UPS investigate stolen package?

We may inspect the package at the shipper's or receiver's site, or collect the package for inspection at a UPS facility. Once our investigation is complete, we will email, fax, or mail a notification letter to the shipper. We will not send inspection information to the receiver of the package.

What happens if UPS says delivered but no package?

Check exterior doors or other places your package could've been placed, like the porch, back patio or garage. Also check with anyone who may have picked up your package, like a neighbor. If you still can't find it, contact the seller to start a claim.

What to do if a package is stolen off your porch?

File a police report

If you seriously suspect you've been hit by a porch pirate, and something was stolen from your stoop, call the police and file a police report for the stolen package. Without witnesses, they won't be able to do much, but they'll take note of the incident.

What does UPS insurance cover?

Shipping insurance is a service that offers financial reimbursement if a package is lost, stolen, or damaged during the transit process.

Who is responsible if UPS loses a package?

The short answer is: The seller, which means you, the business owner. Obviously, if you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, it's 100% on you to compensate the customer with a new shipment or a refund.

Does UPS take pictures of delivered packages?

That is not our job. We don't have time to take a pic of every package we deliver.

What is the most UPS will insure a package for?

UPS Internet Shipping supports a maximum declared value up to USD$50,000 or local currency equivalent when a UPS account number is provided. Payment card transactions (for example a debit or credit card) are limited to USD$5,000 declared value or local currency equivalent.

Does UPS give you insurance?

Our full- and part-time union employees have access to healthcare with $0 in premiums, pension benefits, tuition assistance, and paid vacations, holidays, and option days. Keep reading to learn more.

Can you add insurance to UPS?

It's called InsureShield for UPS^® Packages. It's real package insurance protection for what you ship, including high-value, fragile, time-sensitive or perishable goods. We can design a shipping insurance policy for your UPS shipments only, or a policy to cover all your small packages if you use multiple carriers.

How long does a UPS investigation take?

Once your UPS claim with supporting documentation has been issued, processing takes on average 8-15 business days. Claims that have been approved and payment paperwork has been provided, processing generally takes between 3-5 days.

Can a UPS package be delivered without being scanned?

Many times, the UPS driver will simply load your packages onto their truck, and continue on their route. Never even scanning the UPS End of Day.

Is stealing UPS package a felony?

In fact, it's a felony punishable by up to 5 years in prison. This applies whether a letter or package is sent via UPS, USPS or FedEx. What most people don't know is that anyone who steals mail sent through USPS can also be charged with mail theft in California state.

Are package thieves ever caught?

Unfortunately, package thieves often get away with it. In an interview with IndyStar, Sean Stoops, a Police Chief from Indiana, reported that “typically the items that are successfully stolen from the porches do not get recovered.” Another source claims that less than 10% of porch piracy cases lead to police arrests.