Does Petcube store video?

Yes, Petcube application lets you save videos from your Petcube device to the Camera roll on iPhone or the Gallery on Android. You can also subscribe to the Petcube Care cloud history service to have your camera record videos based on motion and sound detection. To learn more about Petcube Care, click here.

How long does Petcube store videos?

For complete 24/7 cloud-recorded coverage, Petcube Care subscriptions provide 10 or 30 days of video history for $10/month or $30/month, respectively.

Does Petcube record everything?

If you are using Petcube Care, the Petcube App will record videos triggered by motion and sound detection and you can configure push notifications to be sent as soon as new video recordings are available.

Does Petcube record without subscription?

Without a subscription, all Petcube camera owners will get sound and motion-triggered notifications but no video history.

Does the Petcube Camera record?

Petcube Care captures videos when users play with their pets using the Petcube app. Recording is triggered by sound, motion, autoplay mode, and any camera activity initiated by the owner. Users will have full control over notification alerts and recording with 3 different settings - Awake, Quiet and Sleep.

Petcube Cam Unboxing and Setup

Is Petcube safe?

At Petcube we deeply care about our customers' security. Our engineers continuously improve devices and services protecting your data and your peace of mind. The data transmission is performed via the proven TLS protocol with 128-bit encryption. The firmware distribution is secured via the signed updates.

What does the Petcube do?

Petcube Camera is a Wi-Fi home camera for pet owners. It allows them to watch, talk to and play with their pets using a built-in laser pointer toy from a smartphone anytime, anywhere. Through Petcube mobile app, people can share access to their Petcube Cameras so other pet lovers can interact with their pets.

Does Petcube store data?

To process your payment or issuing a refund, we collect this info. Petcube does not store this information, it is encrypted and sent to our payment processor. We keep only the last four digits of your credit card and card type for identification purposes.

Does Petcube work without Wi-Fi?

Petcube devices have no Internet access and need to be connected to a local Wi-Fi network to work properly. Petcube requires a WiFi network and min 1Mbps upload and download speed (2Mbps is recommended).

Can you use Petcube away from home?

Petcube lets you watch and play with your pets online. If you're an anxious pet owner, you probably spend a few minutes at least every day worrying whether your cat or dog is doing all right at home while you're away.

Why does Petcube go offline?

This issue may occur if you're using a non-original or a less powerful A/C adapter. Please make sure to use only 5V / 2A power adapters. If you're using the original adapter, but the problem persists, contact our support team to determine the problem.

Does Petcube have sound?

To start talking and listening, first, make sure the sound is activated in Settings at the top right, then simply tap the mic icon in the bottom left corner (fig 4.10. 1). To switch to push-to-talk audio: Open the Petcube app.

Does Petcube have audio?

For the two-way audio to work, Petcube requires access to the microphone on your mobile device. To grant access to it, open the 'Settings' menu on your phone, then go to 'Privacy' and then 'Microphone,' and make sure you have allowed the Petcube app to use your phone's mic.

Can you turn Petcube on and off?

To deactivate it open Petcube app, go to the camera profile in Home menu if you use Android or tap the 'Play' icon if you use iOS, then move the slider to 'Sleep' mode in the lower right corner of the Petcube camera controls. In Sleep mode, Petcube Care is disabled.

Can multiple people watch Petcube?

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family, friends and anyone who installs the Petcube app on their smartphone.

Can you watch Petcube on computer?

Petcube Care members can now browse video history, set smart filters, and download video clips in the updated web interface of their petcube.com account on a desktop or laptop. The new feature is available for free to all existing Petcube Care subscribers.

Does Petcube work on 5g?

Petcube Bites works on 2.4GHz networks only and doesn't support 5GHz networks.

How do you delete videos on Petcube?

Launch the Petcube App on your phone and today's videos will populate automatically on your home screen. You can scroll down to get earlier videos. Tap on the date to move back or forward in time. Tap on the '...' next to each video to get options to Delete, Share, or Save the video.

How do you save a video on Petcube?

Just pick the necessary video clip, press the three dots '…' located on the left hand side of the video and select 'Save'.

Are pet cameras a security risk?

Believe it or not, pet cameras are a magnet for hackers as they offer a private view of your home and can broadcast sensitive information. This information can then be used to perform identity theft, blackmail, or even to help thieves break into your home when you are away.

How do you use Petcube?

Connect your Petcube Camera to a power source and wait up to 30 seconds until the LED light starts blinking. Open the Petcube App on your iOS device, log in or sign up for a Petcube account using your email or Facebook account. Go to the 'Home' tab, select 'Connect Petcube Camera' and follow the steps on the screen.

How do I delete my Petcube account?

Should I talk to my dog through camera?

Note: In some cases, using two-way audio can make a dog more anxious. Avoid talking to your dog through a camera's speakers if your dog gets more frantic if they hear you but can't find you.

Should I talk to my cat through camera?

Talking to your cat through the camera's speaker helps your cat hear your voice. This may help lower your anxiety about kitty being at home alone, too! Position furniture or install a kitty perch so your cat can see the outside.

Should you get a pet camera?

A good pet camera makes your time away painless, showing you firsthand that your pet is happy and safe, even when you're not there. However, after extensive testing and research, we found that most pet owners don't actually need a fancy pet camera.