Does Goodsmile ship to PO box?

Shipping rates constantly fluctuate and will vary depending on the size of... Do you ship to P.O. Boxes? Yes we can!
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How fast is Goodsmile US shipping?

Items listed as “Available Now” may take 7-9 business days to process and ship. Pre-orders that have been “Order Confirmed” may take up to 1-2 business weeks to process and ship.
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Does Goodsmile us have free shipping?

The GOODSMILE ONLINE SHOP is currently offering free shipping on several in-stock products! Check out everything that's on sale in the link below! Please restock Tomoyo daidouji figma!
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Does Goodsmile charge shipping?

Shipping will be charged at 2000JPY to all available countries.
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How do good smile Pre orders work?

PRE-ORDER. Pre-Order products will be charged as soon as they are in stock. This can be up to three weeks prior to product release date. Until then, your order will remain in reserved status.
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Good Smile Company's US Store is Getting Out of Hand.



Does Goodsmile charge pre orders right away?

Made to Order (MTO) items are charged immediately at checkout. Pre-orders will be charged once the item is put into “Processing” status. Available Now items will be authorized at checkout, meaning that the payment will be “Pending” on your credit/bank account for about 3 business days.
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Do nendoroid pre orders sell out?

Not long after the Gawr Gura Nendoroid pre-order phase opened, it sold out in the Good Smile Company storefronts. Both the ones for Japan and North America ran out of the Hololive Vtuber figures. However, people will get a second chance.
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Is the Good Smile Company trustworthy?

VERY GOOD COMPANY

They are even so kind as to send replacement parts for pieces of your figure that may have been damaged so long as you preordered from them and have proof of purchase. I love this company so much and I highly recommend their products to anyone.
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Does Goodsmile us combine shipping?

Shipping Procedure Change:

Customers will no longer be able to combine multiple preorder products into a single order. Multiple units of the same preorder product can still be combined into a single order. Multiple in-stock products can also still be combined into a single order.
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Does Amiami charge for pre orders?

Orders are invoiced after all items in an order are available and ready to be shipped. Pre-payment is not required for pre-order items unless otherwise noted.
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Does crunchyroll charge for preorders?

When will you charge my credit card for preorders? Your credit card will be charged at the time of purchase.
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What does pre-order closed mean?

Pre-order items are marked as "Pre-orders Closed" when new orders cannot be accepted anymore.
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How long does it take for a nendoroid to ship?

While all products were supposed to be shipped via Express Mail Service (EMS), they were accidentally sent via surface mail. While EMS generally takes approximately 10 days to reach its destination, surface mail takes approximately three months.
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How do I contact the Good Smile Company?

Please contact the GOODSMILE ONLINE SHOP directly on their Inquiry Form or via email at [email protected] if you have queries regarding your order. Additionally, please redirect any product requests and re-release requests to this form: https://www.goodsmile.support/en/productrequest_en/.
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How fast does plaza Japan ship?

We usually ship within 1-3 business days of receiving cleared payment but please note that it could take longer depending on the product and the quantity of items ordered.
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Where does Hobby Genki ship from?

We ship from Japan using Japan Post, DHL and Fedex with their following services.
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Are Nendoroids made in China?

Though the majority of Nendoroids are mass-produced in Chinese factories, each of the line's thousands of figure designs begins its life in Tottori at the Good Smile research factory.
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Do Nendoroids ever come back?

The time has come. Nendoroids back in stock! Steins; Gate, the Monogatari series, Fate/stay night and the list goes on! All those fabulous Nendoroids you missed out on are finally back!
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Will there be an Inumaki nendoroid?

"Salmon." From the anime series "Jujutsu Kaisen" comes a Nendoroid of Toge Inumaki! He comes with three face plates including a standard expression, a combat expression and a smiling expression.
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Does USA Gundam charge for preorders?

Pre-order Payment

We are on a live payment checkout meaning that orders are charged at time of purchase.
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What does pending mean on Good Smile Company?

The payment isn't charged until the order is ready for shipment so it'll say "pending" until it's closer to the release date :) 7:26 PM · Apr 25, 2017·TweetDeck.
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Does hobby Genki take Paypal?

Please proceed to checkout and at step 4 choose your usual payment method: Credit Card (powered by Stripe) or Paypal to validate your order.
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