Does Best Buy refund stolen packages?

You can call 1-888-BEST-BUY to explore options but if they can't replace it you will have to file a claim. Some items can be replaced but also if its a high dollar amount a claim would need to be filed.
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Does Best Buy give refunds for lost packages?

If the shipment was screwed up by the shipper (lost, wrong address) ups is supposed to investigate, refund bestbuy, who then refunds you. If the shipment was delivered according to ups then bestbuy is supposed to investigate. If it is determined that is was stolen then it becomes and police and home insurance matter.
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What if I never received my best buy order?

If you are still unable to find your order, call 1-888-BEST BUY (1-888-237-8289) for help. Please have your order number ready for faster service. If our delivery provider was unable to deliver your order, the tracking link will show Returned Back to Sender.
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Do stores refund stolen packages?

If it appears that your package has been stolen, contact the seller or retailer that sold you the item. Retailers have different policies and processes for handling stolen items, but you're usually entitled to a refund or a replacement.
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What happens if you order something and it gets stolen?

Report it to your local police department if you spot a theft. Or, if you can prove no one ever showed up at your door, the carrier (if you're the shipper) or shipper (if you're the recipient) will be forced to refund you. Get proof of delivery or theft by installing a camera on your porch.
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What happens if your delivered packages are stolen?



What to do if packages keep getting stolen?

What to Do If Your Package Is Stolen
  1. Contact the retailer. Retailers have different policies on how to handle theft of packages. ...
  2. Contact the shipping company. Shippers often require the sender, not the recipient, to initiate a claim. ...
  3. Check your credit card benefits. ...
  4. Check your insurance. ...
  5. Consider involving the police.
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What happens if a package is stolen in transit?

Often, it's up to the seller of to ensure that you receive your package. Thus, anything that happens in transit is the responsibility of the seller; they are responsible if the package is lost or damaged during transit, and usually must replace it or refund your money.
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Are retailers responsible for stolen packages?

Who is responsible if a thief steals your packages: the retailer, the carrier or you? ANSWER: Typically, you're out of luck, unless the retailer decides to be generous. Delivery companies say they're not responsible for reimbursement if the package was successfully delivered to the correct house.
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Who is responsible for missing package?

As a general rule of thumb, if you don't see any evidence to suggest otherwise, the seller or shipper is responsible. If a package is marked as delivered and you have not seen it, then the seller is responsible. The exception is that if a package is actually lost prior to being marked delivered.
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What happens when USPS says delivered but no package?

While the USPS provides a customer service hotline that you can contact in the event of missing mail or missing packages (You can reach the USPS Customer Care Center Monday through Friday, 8 AM to 8:30 PM and on Saturday 8 AM to 6 PM EST at 1-800-275-8777), the fastest way to get help is to simply call the post office ...
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Can Best Buy track stolen laptop?

The only 2 things they can track it by are really the MAC and serial, and even if those pieces were/are documented, tracking the product is a whole other story. There is a product (best buy SKU 1262969) that enables LE to get to your laptop if it connects to the internet.
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Do Best Buy deliveries require a signature?

In most cases signatures are not required for products shipped to your home, though depending on the shipping method you selected it may be a requirement. If you've already ordered the tracking details you should have received via email should indicate whether a signature is required.
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How long do refunds take from Best Buy?

Depending on your bank's processing time, it may take up to 10 days after we process the return to reflect on your account. If you paid more than $800 in cash or more than $250 by check or by a debit card without a major credit card logo, we will refund you by check within 10 business days.
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How long does a investigation take ups?

How long does the claim process take? Once your UPS claim with supporting documentation has been issued, processing takes on average 8-15 business days. Claims that have been approved and payment paperwork has been provided, processing generally takes between 3-5 days.
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How do I file a claim with Best Buy?

Schedule an in-store appointment or call 1-800-433-5778. For lost or stolen cell phones, make a claim online or call 1-866-205-4388.
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Does Walmart refund stolen packages?

To help this process along, file a police report of your missing items and email a copy of the complaint to [email protected], including your order number and contact information. From there, allow 24 hours for Walmart to reach back out to you with a response regarding a refund or replacement shipment.
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What happens if buyer claims item not received?

Send a message to your buyer, provide empathy, and let them know that you will do your best to resolve this dispute for them.
...
How to Address an "Item Not Received" Claim
  1. Notifying eBay.
  2. Notifying PayPal.
  3. Contacting their local postal carrier.
  4. Opening a case with the postal carrier involved.
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How long before a package is considered lost?

A Lost Article is defined as any mailing that has not been received and has not been returned to the sender. Customers may file claims for damaged and/or missing contents immediately, but no later than 60 days from the date of mailing.
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Does FedEx refund stolen packages?

FedEx provides a clear claim process for stolen packages. As such, if you placed an order and shipped any items through FedEx, you can easily claim the lost package online. Once you have placed the claim, the courier resolves the claim within five to seven days.
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Does USPS cover stolen packages?

File a USPS Claim

If your package was not insured and a missing mail search was conducted and the package was deemed stolen or damaged, a claim will only cover the shipping costs.
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Why do people steal packages?

Porch pirates likely hope that small packages contain expensive items that can be resold, such as phones, video game systems, sound systems, or computers. Some people might simply have a compulsion towards theft that drives them to seek out the thrill of stealing.
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How do I get a refund from item not received?

If you qualify for a return but the seller won't give you your money back, you have some options:
  1. Write a complaint letter: we have advice to help you do that and a sample letter.
  2. Consider getting help from a consumer organization like Call for Action, Consumer Action , or the Better Business Bureau.
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Can I keep a package that was delivered to me by mistake?

As long as the merchandise is addressed to you, you may keep it. If it is addressed to someone else, then you are obligated to make reasonable efforts to either return it or deliver it to the intended recipient.
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Is package theft common?

It's more common than you think.

Porch pirating is a massive issue across the United States, from March to July 2020, 1 in 5 Americans reported a stolen package.
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Can delivery drivers steal packages?

While the possibility always exists that a delivery driver could steal your package, the chances are slim. While there are untrustworthy people in every line of work, delivery companies such as Amazon, USPS, UPS, and FedEx have a vested interest in preventing stolen packages.
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