Does Apple fix devices for free?

We replace cracked screens for a fee. Accidental damage isn't covered by the Apple warranty. Screen repairs are eligible for coverage for accidental damage from handling with your AppleCare+.
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Does Apple fix hardware issues for free?

Apple will ship you free of charge a replacement product or part accompanied by instructions on installation, if applicable, and any requirements for the disposal of the replaced product or part. (c) Apple is not responsible for any labor costs you incur relating to DIY parts service.
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Does Apple charge labor for repairs?

For the highest tier of damage, repair costs can be up to $655, plus another $100 for labor. The cost of MacBook battery replacement or repair can range anywhere from $129 for a 2015 MacBook Air to $199 for a 2022 MacBook.
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How much is AppleCare cost?

Standard AppleCare+: a one-time fee of $199 (for two-year coverage) or $9.99 per month. AppleCare+ with theft and loss protection: $269 (for two-year coverage) or $13.49 per month. Standard AppleCare+: a one-time fee of $179 (for two-year coverage) or $8.99 per month.
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What can Apple fix for free?

Apple might fix -- for free -- your broken iPhone, AirPods Pro, Mac, or other device, even if it's out of warranty
  • iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues. ...
  • iPhone 11 Display Module Replacement Program for Touch Issues. ...
  • AirPods Pro Service Program for Sound Issues.
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Say these 3 words to Apple, to get a FREE Replacement!



What does AppleCare not cover?

What is not insured? loss or theft, normal wear and tear, intentionally- caused damage, fire or cosmetic damage which does not affect the functionality of the device. defect in design, workmanship, modification or any alteration of the covered Apple device.
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Does Apple diagnose problems for free?

The Genius Bar at the Apple Store typically does not charge anything to run diagnostic tests.
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How much does Apple charge to fix software issues?

All genius appointments are free. They will test & tell you what's wrong with your system & quote a price to fix, if hardware. Software, they will fix for free.
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Is there a diagnostic fee at Apple?

Apple is entitled to charge you a diagnostic fee (including shipping charges) as described in the Country Variation table, below (“Diagnostic Fee”), if Apple inspects your product and determines that (i) your product does not require service, (ii) your product has failed due to or has incompatibilities with software or ...
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Does AppleCare cover all repairs?

Depending on the plan you choose, you'll get unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months. Each incident is subject to a service fee or deductible.
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Does AppleCare cover broken screen?

AppleCare+ for Apple Display extends your coverage from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other accidental damage, plus applicable tax.
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Does AppleCare cover all damages?

AppleCare+ for Mac extends your coverage from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other accidental damage, plus applicable tax.
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What is included in accidental damage Apple?

“Accidental Damage” means physical damage, breakage or failure of Your Covered Equipment due to an unforeseen and unintentional event occurring either due to handling (e.g., dropping the Covered Equipment or through liquid contact) or due to an external event (e.g., extreme environmental or atmospheric conditions).
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What is covered in Apple warranty?

The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories.
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How do I claim AppleCare?

If you are making a claim for hardware coverage, you can also make a claim by visiting an Apple retail store or an Apple Authorised Service Provider. You must make your claim as soon as possible after the problem has occurred.
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Is Apple screen repair free under warranty?

Screen repair

Accidental damage isn't covered by the Apple warranty. Screen repairs are eligible for cover for accidental damage from handling with your AppleCare+.
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How much does it cost to fix a cracked iPhone screen?

On average, iPhone screen repairs cost $220.

If you have a warranty, prices start at $29 but can increase to $329 if you don't have one. Ultimately, your costs will depend on the type of phone you have, the severity of the damage and more.
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What is included in Apple 1 year warranty?

Apple warrants the Apple-branded hardware product and Apple-branded accessories contained in the original packaging ("Apple Product") against defects in materials and workmanship when used normally in accordance with Apple's published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by ...
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How long are Apple Repairs covered for?

A replacement part or product or a repaired Apple Product assumes the remaining warranty of the original Apple Product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you.
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Does AppleCare cover dents and scratches?

Apple Care+ covers 2 incidents of accidental damage every 12 months for a reduced fee. There is no specification of how bad the damage must be. You can take the iPhone in to an Apple Store for a screen replacement for the Apple Care+ reduced price if you want to.
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Will Apple replace my screen if it's scratched?

We replace cracked screens for a fee. Accidental damage isn't covered by the Apple warranty.
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What is considered a major scratch?

Major defect: when scratches are at the front or on the side of the product and the dimensions are over 10mm. Minor defect: when scratches are between 5-10mm and located at the front, back or on the side of the product.
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What reasons will Apple replace iPhone?

If you have AppleCare+, you can replace your iPhone with an incident of accidental damage. You'll pay the "other damage" AppleCare+ fee, as specified in the AppleCare+ Terms and Conditions. You can also review that fee in our pricing estimate tool.
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How much does it cost to fix an iPhone 13 screen?

Replacing the iPhone 13 display

A cracked display is one of the most common problems an iPhone user can have. Out-of-warranty screen repair for the iPhone 13 is $279, and AppleCare+ customers pay $29. The bundle of parts for an iPhone 13 display replacement is $269.95.
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Can I get AppleCare after 3 months?

Learn more. If you still need help buying an AppleCare plan, contact Apple Support. In most countries and regions, you can buy AppleCare+ within 60 days of your device purchase. In Japan, you can buy AppleCare+ within 30 days of your device purchase.
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