Does Amazon penalize you for returning items?

Repeat returns can result in fees
But if you get into the habit of returning purchases too frequently, Amazon might start to penalize you. Such was the case recently for a customer who was charged a 50% restocking fee to return an item that wasn't of good use to her.
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Will I get in trouble if I keep returning things to Amazon?

If you return 5-10 items per month or more than 10% of what you order for no reason other than that you changed your mind, you may receive a warning. If you continue returning items, your account will be suspended or you'll even be banned from Amazon. So be careful with impulse buying.
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What is considered return abuse?

Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.
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Can you get in trouble for returning too much?

Generally, a consumer is safe from being arrested if they are honest with a store about the item they are returning.
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Will Amazon close my account for too many returns?

They can and they will. Best to keep your return percentage below 10% at most, as many customers have had their accounts banned permanently for returning too many items. Amazon didn't refund them their Amazon gift card balance and revoked all rights to access digital content they bought on Amazon.
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How many returns is too many before your Amazon account is banned?



Does Amazon have a refund limit?

Technically, there is no returnless refund limit on Amazon. However, the e-com giant monitors return requests from customers regularly to make sure the policy isn't being abused. It is believed Amazon bans customers who have a return rate of over 10% for their total orders.
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Do returns hurt your Amazon account?

However, their system analyzes your purchase history and will mark your account as “Concession Abuse”. They will stop accepting returns for all of your future orders and if you somehow keep abusing the policy, your account will be permanently suspended.
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Can you get blacklisted for returning too many items?

Eleven percent of all purchases are returned; some online stores see 30 percent of their sales returned. It's created a massive secondary market, and it has some stores tracking what you bring back. Consumer advocates are warning that, if you return too much, you could get blacklisted.
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How often can you return Amazon items?

Frequently Asked Questions

All return-eligible items, weighing under 50 lbs and sold by Amazon, have at least one free return option. You can return the item for any reason in new and unused condition for up to 30 days after purchase.
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Is refund abuse a crime?

Is “Return Fraud” a Crime in California? Return fraud can lead to theft charges. Return fraud is activity which can lead to the filing of theft or shoplifting charges in California. The most common return fraud schemes involve the return of stolen or altered merchandise for cash or store credit.
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What percent of Amazon orders are returned?

The average return rate on Amazon fluctuates between 5% and 15%. However, in other categories, such as consumer electronics, apparel, and fine jewelry, the return rate can reach 40%.
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Does returning items hurt your credit?

Yes, refunds can affect your credit score. A refund can lower your credit utilization — or the total amount of credit you've used compared to your overall credit limit.
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What is the best reason to return an item on Amazon?

Item defective or doesn't work: It could be broken or simply doesn't do what it's designed to do (for example, a power bank with a broken USB-C port). Bought by mistake: You accidentally hit Buy Now or forgot to delete an item from your cart before checking out.
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What happens if you return multiple items to Amazon?

Yes, you can return multiple items from the same order, but you have to use a unique shipping label or QR code for each item. You can't return Amazon items from different orders or shipments in the same box though. If you do, your refund might not be processed correctly.
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How do I get a returnless refund from Amazon?

The Amazon returnless refund policy allows your customers to refund items without having to go through the hassle of returning the item to you. Your customers can do this by selecting the “return” option when prompted during checkout and then selecting the “returnless refund” option.
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Can you return everything on Amazon?

There are some items purchased on Amazon.com that you can't return. If an item purchased on Amazon.com is returnable, you're eligible to initiate a return request in Your Orders.
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Where do Amazon returns really go?

Once you have returned a product to Amazon, it processes it and sells it to Amazon warehouses or liquidation retailers. Some returns make their way back to Amazon. However, most are put on pallets and sold in bulk to liquidation companies.
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What happens if you get caught scamming Amazon?

Sellers may feel that Amazon returns policy requirements favor buyers to the extreme, but committing returns fraud through Amazon could land you in jail.
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What items does Amazon not want returned?

Laptops, Kindles, and other computer equipment

These items can't be returned past 30 days after delivery. When you get a laptop or Kindle from the site, quickly make sure it's the right one you need, otherwise you'll eat the cost and be stuck with the equipment.
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Why did Amazon refund me without asking to return the item?

What is this? If you've received a refund from Amazon without any explanation, it means that their automated system falsely believed there was a problem with your order, and refunded you preemptively to make things right.
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Do stores track your returns?

Many unhappy returns. Shoppers and consumer advocates are fuming at major retailers such as Victoria's Secret, JCPenney, and Best Buy for keeping a secret database on customers that determines who should be banned from making returns.
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How do you avoid a credit trap?

Pay off the Balance in Full Each Month

If you find that you cannot pay off the balance completely for one month, stop using the card until it is completely paid off. This allows you to take advantage of the rewards without paying any interest to the bank.
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Do you lose money returning items?

“When consumers return goods, it can cost the firm billions of dollars,” Zhang said. According to some expert predictions, “in the next several years, as e-commerce grows globally, the number of returns is going to be over a trillion dollars a year.”
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Is refunding and keeping the item illegal?

Refund theft, also known as refund fraud, refund scam or whitehouse scam, is a crime which involves returning goods ineligible for refund to a retailer in exchange for money or other goods. The goods returned may have been acquired illegally, or they may be discarded damaged goods.
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Is it illegal to buy things and then return them?

Most retail stores allow you to return things you buy within a reasonable time for a full refund, credit, or an exchange. When a store clearly displays a limited or no-refund policy, however, refunds and exchanges are not required by law.
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