Do you need proof of purchase for AppleCare?

You will need to send the original sales receipt of your product to Apple so that we can update your purchase date. A sales receipt with the receipt number, product description, original date of purchase, price, and reseller details constitutes a valid proof of purchase.
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Can you get AppleCare without proof of purchase?

The warranty, as well as AppleCare+, attaches to the device itself and is linked to the device's serial number, not the owner, so you will never be asked for a receipt. The Genius Bar simply looks up the serial number to find out if it is covered under AppleCare+.
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What do I need to prove I have AppleCare?

Get the agreement number or proof of coverage
  1. Go to mysupport.apple.com.
  2. Sign in with your Apple ID.
  3. Choose your device.
  4. Click View Proof of Coverage. If you don't see your proof of coverage, make sure that you set up your Apple ID with two-factor authentication.
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How do I use AppleCare without a receipt?

You can use your serial number to verify AppleCare status on the Apple site. Apple support should be able to supply a receipt but so can your seller assuming he created one at purchase.
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What if I lost my Apple receipt?

If necessary, call 1-800-MY-Apple for assistance. If you purchased it somewhere else, contact the store where you bought it.
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Say these 3 words to Apple, to get a FREE Replacement!



Can you use AppleCare immediately after purchase?

In most countries and regions, you can buy AppleCare+ within 60 days of your device purchase. In Japan, you can buy AppleCare+ within 30 days of your device purchase.
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What AppleCare does not cover?

What is not insured? loss or theft, normal wear and tear, intentionally- caused damage, fire or cosmetic damage which does not affect the functionality of the device. defect in design, workmanship, modification or any alteration of the covered Apple device.
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Is AppleCare free for first year?

AppleCare is Apple's term for its warranty programs. Every Apple device comes with a certain stretch of AppleCare warranty service and phone/chat support for free, typically one year for the warranty and 90 days of phone support. You can pay to extend that protection for longer, which is called AppleCare+.
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Is there a difference between AppleCare and AppleCare+?

AppleCare+ is Apple's extended product warranty you can purchase at an additional cost from Apple or most authorized sellers. AppleCare+ plans last between 2-3 years depending on the product, and they start on the day of product purchase. It overlaps with AppleCare standard coverage for a year.
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Is AppleCare $29 a month?

AppleCare+ extends your coverage to two years from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a service fee of $29, plus applicable tax. In addition, you'll get 24/7 priority access to Apple experts via chat or phone.
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Does Apple replace your phone for free with AppleCare?

If you have AppleCare+, you can replace your iPhone with an incident of accidental damage. You'll pay the "other damage" AppleCare+ fee, as specified in the AppleCare+ Terms and Conditions. You can also review that fee in our pricing estimate tool.
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What does AppleCare really cover?

Both AppleCare+ options provide repair or replacement hardware service for your iPhone. Depending on the plan you choose, you'll get unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months. Each incident is subject to a service fee or deductible.
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Does AppleCare cover cracked screen?

AppleCare+ for Apple Display extends your coverage from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other accidental damage, plus applicable tax.
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Is AppleCare+ Plus worth it?

It's all about how much risk you're willing to assume. But the higher the price of the device, the more it might make sense to pay for a little peace of mind. If the thought of having to unexpectedly shell out nearly $600 to repair your phone is worrisome, the $79 to $269 AppleCare+ cost might well be worth it.
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How do I activate AppleCare after purchase?

How to add AppleCare to your iPhone after purchase
  1. Head to Apple's add AppleCare website.
  2. Choose iPhone, then enter your serial number or sign in with your Apple ID.
  3. Follow the prompts to purchase AppleCare within one year of buying your iPhone (you'll need to complete a remote diagnostic)
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How long before you can claim AppleCare?

You must make your claim as soon as possible after the problem has occurred. Please retain your original sales receipt and/or your Proof of Coverage certificate as you may be required to provide proof of purchase to confirm the eligibility of your iPhone, iPad, iPod or Apple Watch for coverage under AppleCare+.
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Can I buy AppleCare after 7 days?

At the end of the 7-day complimentary period, you'll have the option to purchase an AppleCare+ product, including AppleCare+ with Theft and Loss. AppleCare+ for iPhone provides expert technical support and additional hardware coverage from Apple, including unlimited incidents of accidental damage protection.
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Can I buy AppleCare after damage?

Originally Answered: Can I buy Apple Care+ when the screen of my iPhone is already cracked? You will need to first get your display replaced by apple and then if you are still in the first year you can purchase AppleCare plus.
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Does AppleCare cover screen damage for free?

Screen repair (front) is eligible for cover with a fee by using an incident of accidental damage from handling that comes with your AppleCare+ plan.
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Does AppleCare Plus cover water damage?

Damage to Mac computers and accessories due to liquid exposure is not covered by the Apple One (1) Year Limited Warranty or the AppleCare Protection Plan. AppleCare+ for Mac adds unlimited accidental damage protection subject to a service fee plus applicable tax.
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How much is it to replace an iPhone with AppleCare?

Under AppleCare+, each accidental damage incident is subject to a service fee of $29 for screen or back glass damage or $99 for other accidental damage. Each incident of theft or loss is subject to a deductible of $149. The back glass damage service fee is only available for iPhone 12 and iPhone 13 models.
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How many times can you replace your phone with AppleCare?

That's because on Friday, Apple sent an email to its AppleCare+ customers announcing that the plan will now cover unlimited cases of accidental damage, up from two every 12 months. Article continues after video. AppleCare has long been one of the very best parts about owning any Apple device, not just an iPhone.
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Does AppleCare replace battery for free?

Your iPhone is eligible for a battery replacement at no additional cost if you have AppleCare+ and your product's battery holds less than 80 percent of its original capacity.
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Does AppleCare cover dents?

If you have AppleCare+ it will cover a large portion of accidental damage. There will be a cost associated with fixing your dent and scratches on the case.
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How long is AppleCare free?

Most Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary technical support. To extend your coverage further, purchase AppleCare+.
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