Do I need to do anything if my package is held in customs?

Be prepared to simply wait to receive your shipment. Often, shipments are held up in customs to check that the contents of the package and the value of the goods were declared accurately. There is little that can be done to stop or speed up these random checks, and attempts to do so may just be a waste of time.
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How Long Can customs legally hold my package?

After the 30 days period, U.S. Customs has to decide whether it wants to seize the package or release it. In some cases, Customs has to rely on other agencies to provide it with instructions on whether the package is breaking any law, for example the U.S. Food and Drug Administration.
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Why did customs hold my package?

The most common reason for shipments being held for Customs clearance is missing documentation and information. Documentation and information gaps can often be corrected at the origin location through process improvement, implementation, and training.
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Will I be notified if my package is stuck in customs?

Check your company mail for a letter from the U.S. Customs and Border Protection department stating that your package has been detained. If the department is holding your item, officials will notify you usually within a few days but it can take as long as 30 to 45 days.
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How long can UK customs hold my package?

They'll normally hold your parcel for about 3 weeks. If you have not paid the bill by then, your parcel will be returned to the sender. You will not have to pay anything to the delivery company to receive goods worth less than £135 unless they're gifts over £39 or excise goods (for example, alcohol and tobacco).
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What to do if an eBay package is stuck in customs



Can I contact UK customs about a parcel?

0300 200 3719

You can also find out information in: the official HMRC app.
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Who do I contact if my package is held with customs?

Contact your carrier

Contacting the shipper will help you to identify if there is anything you can do to speed up your shipment's time in customs. Make sure you have your tracking number on hand, as it will help your shipper locate your package.
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What happens if a package is held by customs?

If you are shipping a package internationally and you see a tracking scan such as 'Customs Clearance' or 'Held by Customs' this means the recipient should have been contacted by customs to make payment of any duty owed in order to release the package for delivery.
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How long can customs hold you?

If Immigration has not picked you up within this 48 hours, then they must release you. If the police don't file criminal charges AND if immigration does not file a detainer, call an attorney or community organization to help you get released from police custody.
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What happens when a package is seized by customs UK?

Customs will destroy or sell anything it seizes from you for breaking the rules on bringing or receiving goods from abroad, unless you: ask for your things back - you can do this even if you agree customs was right to seize them. think customs was wrong to seize your things - you'll have to go to court.
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Why is my parcel stuck in UK customs?

There are several reasons for having your shipment held at customs, including sending restricted or prohibited items, missing documentation, or unpaid duties and taxes. Sometimes, even a trivial thing like a seller forgetting to provide an invoice or using the wrong language can cause significant delays.
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Can I contact customs about a parcel?

You can submit your question, compliment, complaint, or tip online or by calling 1-877-CBP-5511 (877-227-5511). If you are outside the U.S. you must call +1-202-325-8000. (Telecommunications device for the hearing impaired please call 7-1-1).
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Why is my international package stuck in customs?

Shipments are held to ensure they satisfy export or import customs regulations. This may be due to missing or incomplete paperwork, waiting for clearance instructions or because the authorities may need more information to clear the goods.
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What happens if customs not cleared?

Unless the necessary actions as suggested by the customs is not performed, your shipment will not be moved for delivery. If in case the seller or the consignee doesn't pay the duty within the specified time, then the shipment will be destroyed by the customs authorities.
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Can you clear customs by yourself?

Do I need a Customs Broker to clear my goods through Customs and Border Protection (CBP)? There is no legal requirement for you to hire a Customs Broker to clear your goods. However, many importers opt to do so for the convenience.
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Will customs return to sender?

NOTE: Any item bearing a handwritten customs form should not be accepted as mail. If that occurs, it will be returned to sender. Click "Where do I Deposit Mail that Requires Customs Declaration?" for additional information.
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Does customs open your package?

No, customs officers will not open up your package or packages without good reason. Every package is put through a scanner machine, or an x-ray machine, to verify that the items you are shipping match your customs forms.
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How long does customs take to release a package?

When you have fulfilled the requirements necessary to effect release, CBP will clear the package, note how much duty is owed, and return it to the U.S. Postal Service (USPS) for delivery. Usually, you will receive notification in a matter of days, but it can take as long as 30-45 days.
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How do I contact Royal mail customs?

Or call their advice line on 0300 200 3700.
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What happens if I don't pay customs charge UK Royal Mail?

You have 21 days from the date on the 'Fee to Pay' card. If the charges are not paid in this time, the item will be returned to the sender. How can I pay the charge? You can pay online at www.royalmail.com/pay-a-fee.
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How long does customs clearance take 2022 UK?

It can take up to 60 calendar days to complete the checks needed for this and you will also need to have a Duty Deferment Account in place. Therefore a new application made now may not be authorised before 1 January 2022. For more information, find out how to apply to use simplified declarations for imports.
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Do Royal Mail parcels go through customs?

We ship your items to the destination countries, to present to their national customs authorities. They will clear your items through postal customs clearance, and collect any taxes and duties from the recipient on delivery.
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Why won't customs release my package?

Why do some packages get stuck in customs? Missing or incorrect paperwork, outstanding duties and taxes, or dangerous or prohibited items are the main reasons why packages get stuck in customs.
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How can I speed up my customs clearance?

Trusted Traveler Program Enrollment

Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Members enter the United States through automatic kiosks at select airports.
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How long does customs clearance take 2022?

As long as your documentation is accurate, it usually only takes one to two days to clear customs. If you are importing products that are food or drug related, customs clearance will take longer.
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