Do deaf people have to pay for video relay service?

Deaf Calling
These VRS calls are paid for by mandatory contributions from telecommunications users to the Telecommunications Relay Services (TRS) Fund, established by the United States government under the Americans with Disabilities Act (ADA).
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Are video relay services free?

Deaf video relay service (deaf vrs) was established by the the FCC of the U.S. Government as a free service allowing Deaf and hard-of-hearing people to talk to hearing people on the telephone. There are no charges to either party for any part of a VRS call.
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Are relay services free?

IP (internet protocol) relay

IP relay is a free service available to anyone in the United States or its territories who has difficulty using standard telephone equipment due to impaired speech or impaired hearing.
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How is video relay services funded?

The VRS program is funded through the larger TRS Fund. The TRS Fund2 is a revolving fund financed through contributions by all providers of interstate telecommunications services. 3 Contributions are based on a “contribution factor” that is set on an annual basis by the FCC.
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How do video phones for the deaf work?

The United States funds a service called 'Video Relay Services' (VRS) to provide interpreters to Deaf people to make telephone calls. The video phone, often called a VP, can be used to talk to others via a sign language interpreter, who connects with a person who can hear through a regular phone.
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VRS Call Example



How much does a video phone cost?

You're on AT&T;'s VideoPhone! And it only costs $1,500. American Telephone & Telegraph Co. yesterday introduced a $1,500 telephone that features color, full-motion video, representing what AT&T; hopes will be the first of many video offerings for the home communications market.
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Is Sprint IP Relay free?

Sprint IP Relay

The service is free for people who are Deaf, Hard-of-Hearing, DeafBlind or have a speech disability. You type what you want to say to the operator, then the operator relays the message to your caller and types their response back to you.
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Can a hearing person get a video phone?

VRS, like other forms of TRS, allows persons who are deaf or hard-of-hearing to communicate through the telephone system with hearing persons. The VRS caller, using a television or a computer with a video camera device and a broadband (high speed) Internet connection, contacts a VRS CA, who is a qualified interpreter.
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What is video relay service for the deaf?

Video Relay Service (VRS) allows persons with hearing or speech disabilities who use American Sign Language to use video equipment to communicate with voice telephone users.
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What happens when a hearing person calls a deaf person's videophone?

If you are hearing, and would like to contact a Deaf caller, and you have the Deaf caller's VP (videophone) number, you can simply call that number as you would any other, and then the interpreter will connect the call and relay the conversation between you.
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What is relay service for deaf?

A telecommunications relay service (TRS) provides a communications assistant (CA) that allows people who are deaf, hard of hearing, or speech impaired to communicate with people who use a standard telephone. A TRS offers two options: voice carry-over (VCO) and hearing carry-over (HCO).
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What service provider would a deaf person need to contact to make a relay call?

IP Relay Service is a Web-based service for text users who are Deaf, hard of hearing, or have speech disabilities. This is a free, federally reimbursed service and not part of CRS.
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What is the difference between TTY and relay service?

If a deaf individual is communicating with another TTY user, both users send and receive text. If a deaf individual is communicating with a hearing individual who doesn't have a TTY, they will use the Telecommunication Relay Service (TRS).
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Is VRI free?

VRS and TRS are free programs regulated by the FCC and VRI is a fee-based service that satisfies the communication-related mandates of the ADA.
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How do you call a deaf person using VRS?

Use VRS to RECEIVE a call

You hear the CA say “Hello, this is VRS communication assistant #1234 with a VRS call for this number.”
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How do I get a free TTY phone?

To get a free caption phone and service, people with hearing loss must certify that they have a hearing loss that necessitates use of captioned telephone service. Companies that offer caption phones will be able to guide you through the qualification process.
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How do relay services work?

A relay call allows individuals who cannot hear or who may have other disabilities that may prevent them from using a standard telephone to place and receive calls. The call is placed to communication assistants (CA's), who help to facilitate the calls. TRS is available in all 50 states as well as the U.S. territories.
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What is the TRS fund?

The TRS fund compensates TRS providers for reasonable costs of providing interstate telephone transmission services that enable a person with a hearing or speech disability to communicate with a person without hearing or speech disabilities.
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How does video remote interpreting work?

VRI works by using videoconferencing equipment at both locations. The interpreter, who is typically at a call center, uses a headset to hear what the hearing person says. As the hearing person speaks, the interpreter signs everything said to a web camera.
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How much does Sorenson cost?

Sorenson provides the videophones and related software at no cost to you. You are only responsible for the cost of internet service required to place and receive VRS calls.
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Is Sorenson free?

Sorenson Video Relay Service® (SVRS®) is a free, 24-hour service that enables users to place and receive calls through a professional American Sign Language (ASL) interpreter via a videophone and a high-speed internet connection.
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How does a teletypewriter work?

The teleprinter consists of a typewriter-like keyboard and a printer, powered by an electric motor. The two devices are coupled to the motor by clutches that are brought into operation automatically when required. A message is sent by typing on the keyboard.
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What is Sprint IP Relay meant for?

IP Relay allows people who are Deaf, Hard of Hearing, DeafBlind or have a Speech Disability to make or receive calls using an internet connection, a computer, tablet or smartphone.
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How do you call a deaf person on the phone?

A three-digit number, 711, that connects a non-TTY caller to any state's relay service. TTY users can call the Operator Services for the Deaf (OSD) for directory assistance at 800-885-4000. All states have their own relay service. To call the relay internationally, dial 605-224-1837.
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