Can You Sue Green Dot?

Yes, Green Dot Bank can sue you. Green Dot Bank can hire a lawyer to file a breach of contract lawsuit against you for the underlying debt, fees, and costs.
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How do I file a lawsuit against a Green Dot?

After serving the demand letter, you can file a lawsuit against Green Dot by visiting your local small claims court's website and completing the online form. If one isn't available, you can contact the court clerk's office and ask for information on filing and submitting the claim or visit the court in person.
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How can I get my money back from Green Dot?

If your MoneyPak has not been used, you can submit a refund request by filling out a the MoneyPak refund request form. Refund checks typically arrive in the mail 7 - 14 days after your refund request is submitted.
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Does Green Dot reimburse stolen money?

If you think you have been scammed, please submit a fraud claim to Green Dot immediately. We will attempt to recover funds from fraudulent activity, but if the MoneyPak funds have already been transferred, we will not be able to refund that money to you.
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Who regulates Green Dot?

Because Green Dot Bank currently has less than $10 billion in total consolidated assets, Green Dot Bank is subject to regulations adopted by the CFPB, but the Federal Reserve is primarily responsible for examining Green Dot Bank's compliance with federal consumer financial laws and those CFPB regulations.
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Steve Streit, CEO of Green Dot



Is Green Dot going out of business?

Green Dot has announced that it's closing all GoBank accounts and, separately, launching a new product called GO2bank. The email they've sent to existing GoBank customers states the following: As a valued customer, we'd like to inform you that your current GoBank account program is ending October 31, 2021.
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Can you get scammed through Green Dot?

The victims receive a call and are told that they owe back taxes, fees or fines to the I.R.S. and that if they do not make an immediate payment using a Green Dot MoneyPak card they will be arrested or deported. This scam is perpetrated in the same manner as the utility scam.
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Can a Green Dot money card be traced?

You are instructed to buy a MoneyPak to cover the first two payments and give the “lender” your MoneyPak numbers. The loan never comes through, and the “lender” cannot be traced.
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How long does a Green Dot dispute take?

We work hard to settle disputes as soon as possible, typically within 45 days. The investigation's length can be impacted by a number of factors, such as the type of transaction, the merchant involved, etc.
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How long does it take for a refund to go back on a prepaid card?

The refund can take several days to clear. The company that issued the prepaid credit card will have either a website or a phone number that you can use to verify the balance on the card. Check the balance often to ensure that you receive the refund within seven business days.
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How long does Green Dot take to release funds?

Mobile check deposits using the Green Dot app could be in your account as fast as one business day, but some checks may take up to 5 business days.
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Can you dispute charges on a prepaid card?

The rules for prepaid card chargebacks are set by the individual card networks and issuing banks that control them. If cardholders are allowed to dispute charges at all, the option will typically only be available if they registered their personal information with the card.
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Does Green Dot report to IRS?

When you choose to get your Federal tax refund deposited to a Turbo Visa Debit Card, TurboTax works with Green Dot to get the right account info to the IRS (and/or the State) to make sure the money gets put on your card. As soon as the IRS approves your refund, the money gets electronically deposited to your card.
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Can you get scammed with a prepaid card?

Most phone-based prepaid card scams involve a fraudster and an unwitting citizen who gets duped into sharing their card credentials. But sometimes it's employees who get scammed. This could be a merchant who gets tricked into sharing card details as part of a bogus test of a credit card terminal.
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Is Green Dot Bank FDIC insured?

Like all banks covered by the Federal Deposit Insurance Corporation (FDIC), money held in Green Dot accounts is FDIC-insured up to $250,000 per depositor. Keep in mind the $250,000 is for all accounts, including any you may have with Green Dot Corporation's other banking subsidiaries.
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Is Green Dot Bank real?

Although Green Dot operates a little differently from most banks, it's a real bank. You can open a checking account, order checks for a fee, pay bills and make deposits. The difference is, in-person deposits can be made at a retail store, such as Walmart or CVS, instead of at a bank.
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What is happening to Green Dot?

Green Dot Bank will now use Plaid Exchange to let users of its Go2bank digital bank, which was launched in 2021, connect their bank account to the apps of the 6,000 fintechs that pay Plaid for bank account data.
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Can I sue GoBank?

We will SUE GoBank FREE over any amount! Experience Counts: Our lawyers have had numerous successful cases against GoBank which is operated by Green Dot Bank. And don't forget, we will handle your case for FREE on contingency.
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How do I complain about a bank that is not responding?

One can file a complaint with the Banking Ombudsman simply by writing on a plain paper. One can also file it online at (“click here to lodge a complaint”) or by sending an email to the Banking Ombudsman. There is a form along with details of the scheme on our website. However, it is not mandatory to use this format.
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Are pending deposits available?

A pending deposit is money that has been deposited, but not yet authorized for release. Pending deposits show on your account so that you are aware that the actual deposit is processing and forthcoming. Each pending deposit comes with a release date from the company/individual making the deposit into your account.
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Can you have 2 Green Dot accounts?

​ Yes.
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Can money be refunded to a prepaid debit card?

Purchases made with a gift/prepaid debit card (Visa, Mastercard, American Express, or Discover) will have the credit refunded back to the original card. Please hold onto your card until you are outside of the return policy for the product(s).
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What happens when you get a refund to a Cancelled card?

Most of the time, the card issuing bank will allow the refund to process and accept the funds. If the cardholder has the same card issuer and bank account, then funds will be successfully credited to that account.
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