Can you return PS5 controller?

Sounds like this is a pack-in controller that came with the unit, which means returning that controller isn't an option w/out returning the entire PS5. Buy a new one, and warranty the second, or warranty your controller and wait.
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Can you send back a PS5 controller?

We only need your PS VR headset (with attached cable) and Processor Unit (PU), so please don't send any other cables, headphones or controllers with your return. We recommend packing your PS VR in the original white box.
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How do I get a refund on PS5 controller?

Call Sony and ask them where to send your PS5 controller to have it repaired. Be prepared to wait on the phone for a long time before connecting with a representative. Once you know where to send it, package it up and send it off. Wait until you get your working PS5 controller back.
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Can you return a PS5 controller to target?

Return details

This item must be returned to any Target store. This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
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Does PS5 controller have a warranty?

However, this model of Playstation was not completely free of defects, which is why the sale of the PS5 comes with a one-year manufacturer's warranty on the console itself, as well as on any controllers included in the original console packaging.
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If Your PS5 Controller Says This.. Return It



How much warranty does PS5 controller have?

Description. Customized DualSense PS5 Pro Controller With Programmable Back Buttons / Paddles (Remap Kit) with Warranty Warranty: 6 month warranty is provided on faulty eXtremeRate motherboard/flex cables and broken paddles / back buttons.
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Does Sony fix PS5 controller drift?

The video compares the new controllers with the original and magenta ones to see if there were any updates in the design. While the changes to the controllers were mostly aesthetic with the fresh colours, the Youtuber was able to show us that Sony has fixed one of the stick drift issues.
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Can I return a PlayStation controller?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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Can you return a PS5 controller to Walmart?

Generally, we accept returns within 90 days after purchase.
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Can I return an opened controller to Target?

For the most part, yes you can return opened items to Target. As long as the product is within the 90 days and eligible for a return, Target will give you an exchange or refund.
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Does PlayStation do refunds?

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
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How do I fix my PS5 controller drift?

To fix PS5 DualSense Controller analog stick drift, users should:
  1. Ensure that their controller is fully updated. ...
  2. Clean the controller. ...
  3. Restore the analog sticks. ...
  4. Use Deadzone functions in certain games. ...
  5. Reset the controller and then reconnect it to your PS5.
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Does Sony repair controllers?

Your controller might be covered within the PS4's warranty or extended warranty. In this case, you won't have to pay for repairs at all (or only pay for shipping). If not, expect to pay around $59. If you want to buy a new controller from Sony, it retails for about $60 (although you can often find it for less online).
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Do PlayStation controllers have warranty?

If your Sony PlayStation 4 controller malfunctions and you are thinking of filing a warranty claim, you should know that your controller is a part of the Sony PS4 limited hardware warranty.
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Can I return a controller without the box?

Yes, those controller have some of the hardest to open packages ever! You usually have 90 days to return such items, but without a original box and contents the might not accept a return or swap.
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Can you return opened electronics to Walmart?

Return damaged items within the initial 90 days.

If your product is damaged or defective, it can still be returned within the first 90 days if you have a receipt. This even counts for products that have been opened. The same applies for prescription glasses (60 days) and electronics (30 days).
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Can I return controller to Gamestop?

Defective products, including opened electronics that are defective, may be returned within 30 days of in-store purchase or receipt of shipment in order to qualify for a refund or exchange.
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How long is PS5 warranty?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
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Do PS5 controllers have a serial number on the box?

It is located below the QR code on the back of the controller. It should also appear on the original packaging, as will the PS5 console's serial number (which can be found on the bottom of the console).
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Do PS5 controllers have serial numbers?

The serial number can be found on the back of the wireless controller, below the QR code. The serial number has 17 alphanumeric characters.
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Can I send my PS5 controller to Sony?

You will have to provide your own box and cost of shipping to send in the controller. If the controller gets lost or misplaced in shipping or by Sony, the representative said Sony will replace it as long as you can prove it was sent to the correct address. So, save your shipping receipt!
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How long do DualSense controllers last?

Your PS5's Dual Sense controllers should get you about 10-12 hours of gameplay on a single charge. You can tinker around with their settings to get more battery life, but this is about as good as it is going to get on the PS5.
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What causes stick drift?

A common reason why controllers run into drift problems is that they are prone to deterioration, which will naturally occur with use. In more recent years, the life cycle of technology has shortened dramatically to promote further purchases (yay, capitalism), thereby further exacerbating the issue.
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