Can you message IRS?

IRS Secure Messaging is similar to web-based email services such as Gmail or Yahoo Mail. Messages can be securely sent to you by IRS representatives and you may respond and include document attachments pertaining to the examination.
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Can you chat with the IRS online?

IRS unveils voice and chat bots to assist taxpayers with simple collection questions and tasks; provides faster service, reduced wait times.
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Can I email or message the IRS?

Send the IRS Comments and Feedback by E-mail

Give us your email address if you want a response, but don't include any social security numbers or other personal tax account information.
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How do I contact the IRS to talk to someone?

Contact an IRS customer service representative to correct any agency errors by calling 800-829-1040. Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted (see telephone assistance for more information).
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How do I get a person on the phone at IRS 2020?

How Can You Speak Directly With An Agent at the IRS?
  1. Call the IRS telephone number at 1-800-829-1040. ...
  2. The automated system will ask you to select your preferred language.
  3. Once you've set your language, choose option 2 for “Personal Income Tax” instead.
  4. Press 1 for “form, tax history, or payment.”
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Here's How To Avoid IRS Text Message Scams



How do you talk to a live person at the IRS about refund?

The Actual Steps to Speak to a Live IRS Person
  1. Call the IRS customer support number at 1-800-829-0922 -or- 800-829-1040.
  2. Choose your language (1 for English)
  3. Dial 2 – “For answers about your personal income tax…”
  4. Dial 1 – “For questions about a form you have already submitted…”
  5. Dial 3 – “For all other questions…”
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How do I ask a question to the IRS?

Taxpayers may ask tax questions by calling the toll-free customer service line at 1-800-829-1040 for individual tax issues or 1-800-829-4933 for business-related tax issues. TTY/TDD users may call 1-800-829- 4059 to ask tax questions or to order forms and publications.
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Why is it so hard to get in contact with the IRS?

The IRS is already sitting on a backlog of almost 5 million pieces of mail from taxpayers and accountants — on top of a backlog of 6 million unprocessed individual tax returns, according to the NTA. Both logjams are causing holdups and delays in processing returns and solving taxpayer problems, experts say.
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Is the IRS answering phones?

Rettig said the IRS expects to return to “normal” levels of phone service during the 2022 fiscal year, which he defined as “right around 70%” of calls answered, as the agency recovers from the COVID-19 pandemic. “We're currently running about 19% to 20% level of service,” Rettig said.
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How can I get help with IRS problems?

You can call your advocate, whose number is in your local directory, in Publication 1546, Taxpayer Advocate Service -- Your Voice at the IRSPDF, and on our website at IRS.gov/advocate. You can also call us toll-free at 877-777-4778.
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Can you ask the IRS a question online?

Taxpayers can find reliable answers to their tax questions using the Interactive Tax Assistant. This tool asks a series of questions and provides immediate answers on a variety of tax topics.
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Can I call the IRS and ask questions?

You can call 1-800-829-1040 to get answers to your federal tax questions 24 hours a day.
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How do I contact the IRS without calling?

800-829-4933 for businesses with tax-related questions, available from 7 a.m. to 7 p.m. local time3. 877-829-5500 for nonprofit tax questions, available from 8 a.m. to 5 p.m. local time3. 866-699-4083 for estate and gift tax questions, available from 8 a.m. to 3:30 p.m. Eastern time3.
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Why is my tax return taking so long?

What's Taking So Long? If you don't receive your refund in 21 days, your tax return might need further review. This may happen if your return was incomplete or incorrect. The IRS may send you instructions through the mail if it needs additional information in order to process your return.
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How do I speak to a live person at the IRS on Covid 19?

How Do I Reach a Real Person at the IRS
  1. Call (800) 829-1040.
  2. Choose your language (Press 1 for English)
  3. Press 2 to speak with a live IRS person about your personal income tax.
  4. At the next prompt press 1.
  5. Then press 3.
  6. Then press 2.
  7. Ignore the next message(s) asking for your tax ID number.
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Why is my tax refund delayed?

Your refund may be delayed if you made math errors or if you forgot to sign your return or include your Social Security number. It may also be delayed if your dependents' information doesn't match IRS records, or if you left out a corresponding schedule or form to support a deduction or credit, says Pickering.
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How do I get a person on the phone at IRS 2021?

How do you speak to a live person at the IRS?
  1. The IRS telephone number is 1-800-829-1040.
  2. The first question the automated system will ask you is to choose your language.
  3. Once you've set your language, do NOT choose Option 1 (regarding refund info). ...
  4. Next, press 1 for “form, tax history, or payment”.
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How long can the IRS hold your refund for review?

After 60 days, you'd need to file an amended return to reverse any errors and get your refund back.
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What is the best time to call the IRS?

Call at the best time.

A good rule of thumb: Call as early in the morning as possible. Phones are open from 7 a.m. to 7 p.m. (your local time) Monday to Friday, except: Residents of Hawaii and Alaska should follow Pacific time. Puerto Rico hours are 8 a.m. to 8 p.m. local time.
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How long does the IRS take to answer the phone?

Telephone service wait times can average 19 minutes. Some telephone service lines may have longer wait times. Telephone service wait times are generally higher on Monday and Tuesday.
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How long is IRS on hold?

If the IRS is reviewing your return, it may have questions about your wages and withholding, or credits or expenses shown on your tax return. The review process could take anywhere from 45 to 180 days, depending on the number and types of issues the IRS is reviewing.
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What's the longest a tax refund can take?

If you file a complete and accurate paper tax return, your refund should be issued in about six to eight weeks from the date IRS receives your return. If you file your return electronically, your refund should be issued in less than three weeks, even faster when you choose direct deposit.
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What do I do if I still haven't received my tax refund?

Undelivered Federal Tax Refund Checks

If you were expecting a federal tax refund and did not receive it, check the IRS' Where's My Refund page. You'll need to enter your Social Security number, filing status, and the exact whole dollar amount of your refund. You may be prompted to change your address online.
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Why has my refund been accepted but not approved?

First, they look for things like back taxes and unpaid child support. If they find any debts, they'll offset (reduce) your refund to cover the outstanding amount. Once they are satisfied that you have no outstanding debts, they will approve and then issue your refund.
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How do I speak to a representative at IRS 2022?

The quick approach (seems to be working this year)
  1. Call IRS number 1-800-829-0582.
  2. DO NOT selection Option #1 for English.
  3. Wait until the automated voice finishes talking. Then enter extension 652.
  4. You may have to wait a while due to high call volumes (and redial a few times), but you will get a live agent.
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