Can you ask a UPS driver for your package?

Contact 1–800-PICKUPS (have the tracking number handy) and they will transfer you to your local UPS center from which the package went out for delivery. Ask the center staff person if you can meet with the driver and get your package on road.
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Can I intercept a UPS driver to get my package?

How To Request a UPS Delivery Intercept. You can request an intercept from the tracking detail page when tracking your package or you can follow the steps below to request one from your shipping history. Please note: you must request an intercept prior to the first delivery attempt.
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Can I stop a UPS truck and ask for my package?

Yes, you can ask a driver to check if they have your package. They will look in the DIAD for your address. If you have a package on their truck, the DIAD will show the location of the package in their load. If they can get to it, they might ask you for ID before releasing the package.
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Can you ask UPS for your package?

How To Schedule a UPS On-Call Pickup. You can have your shipment picked up from your home or office by scheduling your pickup online at the link below or by calling 1-800-PICK-UPS® (1-800-742-5877). UPS will pick up all packages with a single pickup request; you'll not be charged additional pickup fees per package.
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Can I pick up my UPS package instead of waiting for delivery?

If you want to pick up your package at a UPS Customer Center, your request must be received by 7 p.m. If you're unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point® location near your home, where your package will be held for you to pick up for 7 calendar days.
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Strict Rules UPS Drivers Really Have To Follow



Is there a way to get a UPS package early?

UPS Next Day Air® Early gives you guaranteed early morning delivery for time-critical shipments. Guaranteed delivery by 8 a.m. to major cities and by 8:30 a.m., 9 a.m. or 9:30 a.m. to most cities, with Saturday delivery to some locations as early as 9 a.m.
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Where does UPS leave packages if no one?

Shipments that do not require a signature can be left in a safe place, out of sight and out of weather, at the driver's discretion. This could include the front porch, side door, back porch, garage area, or with a neighbor or leasing office (which would be noted in a yellow UPS InfoNotice® left by the driver).
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How do I tell my UPS driver where to leave my package?

To give a gate code, or instructions such as “leave the package in the back door or the patio,” go to ups.com/mychoice or call (800) 742-5877. Tip: For future deliveries, UPS stores your instructions.
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Can I leave a note for UPS driver?

To receive your shipment on the first delivery attempt, track the shipment and leave a note for the driver on the scheduled delivery day. The note can instruct the driver to either leave the shipment, or, if a signature is required, deliver it to a nearby neighbour who is home during the day.
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Can I ask UPS to call me before delivery?

There is an option on UPS access where they can call you, but you have to set them up before a delivery comes.
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How many times will UPS attempt delivery?

We are unable to provide two delivery attempts on the same day. Your driver may make a second attempt on the next business day and a third attempt on the following business day, if necessary. Where available, your shipment may be taken to your nearest UPS Access Point location™ for collection.
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Can UPS hold my package for free?

Yes, if you're a UPS My Choice member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days at no additional charge. Customer centers can hold your package for up to five business days.
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How do you intercept a UPS package?

Eligible Quantum View® users can request UPS Delivery Intercept through Quantum View Manage by following these steps:
  1. From the Shipment Detail page, select Request UPS Delivery Intercept.
  2. From the Packages Eligible for Intercept page, select the package(s) you would like to intercept, and then select Next.
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How do I contact my UPS driver?

Please visit our Customer Help and Support Center or call 1-888-742-5877.
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How much does UPS delivery Intercept cost?

They can also view the intercept status when they track the package on any UPS visibility system. UPS Delivery Intercept is available for all small package deliveries, excluding packages using UPS SonicAir service. UPS Delivery Intercept costs $10 per interception and is charged only on completion of the intercept.
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Is it illegal to open someone else's UPS package?

The short answer is “yes.” Opening or destroying mail that is addressed to someone else is a crime called “Obstruction of Correspondence.” It is a serious felony that could lead to prison time.
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Can I tell UPS to leave package without signature?

The UPS My Choice® Authorized Shipment Release feature enables you to give authorization online for UPS to deliver packages without a signature for drop-off when you're not going to be home to sign in person.
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Can I leave my signature on the door for a UPS package?

Yes, you can leave a note directing UPS to have the package signed by a neighbor or have it delivered to a different location. Otherwise, UPS Signature Required packages cannot be delivered unsigned.
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What happens if a package needs a signature and no one is home UPS?

In the U.S. and Canada, for residential deliveries that require a signature, you can leave instructions for the driver if no one will be home. For example, you can ask that the shipment be delivered to a neighbor who will be home.
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Why does UPS not leave package at door?

Why won't UPS leave my package at my door? If a package requires a signature, the UPS Driver can't leave it. If it does not require a signature and the driver won't leave it, he may not have the option. If the area is considered unsafe or if a package has been stolen at the address, the address is blocked from release.
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How long do UPS drivers stay out?

The standard United Parcel Service (UPS) residential delivery hours are 9 am to 7 pm For business addresses, delivery stop time is close of business.
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How do I know where my UPS truck is exactly?

With your UPS tracking number, use Parcel Monitor UPS tracking or access the UPS homepage and enter your UPS tracking number, then hit the track button. After that, you'll be able to access all tracking information on your UPS parcel (provided that it has been stored in the system for less than 120 days).
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How do I not miss a UPS delivery?

Never miss UPS delivery again

To avoid this, aim to implement the following: Use UPS My Choice to receive up-to-date alerts and reschedule your package delivery timeframe as needed. Track your orders to see the tracking status of your goods. Make the UPS Access Point location your default delivery point.
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Can you pick up a missed UPS package the same day?

Yes, you can, but it's harder than you would think. There are so many drivers and so many packages. they usually get mixed in with the packages that were picked up that day. It may help if you call the UPS center and ask them to hold the package for you to pick up.
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How accurate is UPS estimated delivery time?

The accuracy of information from UPS tracking exposed to customer varies as they keep changing status updates with a variety of Delay reasons (Weather, Late Flights). Even time-sensitive shipments like Next Day Air which have Guaranteed Delivery have no guarantee with UPS.
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