Can Sprint customers switch to T-Mobile?

Sprint customers, welcome to T-Mobile.

While we work on bringing everyone over to T-Mobile, Sprint customers can start enjoying T-Mobile Tuesdays and our expanded 5G network. For now, they'll still access their account, manage their plan, and pay their bills here. Qualifying plan and capable device required.

Can I switch from Sprint to T-Mobile now?

If you are already using a Sprint plan, you can continue to use it and add any new lines when needed. There will be no connection loss or service unavailability. But, if you intend to change your plan to T-Mobile, first, you need to pay any debt you have with the previous Sprint plan.

Can Sprint phone be used for T-Mobile?

In general, a SIM-equipped Sprint phone will have to be unlocked before it can be used with a T-Mobile SIM. With 5G devices, anything pre-fall of 2019 would not be fully compatible with the combined networks as well.

What does T-Mobile Sprint merger mean for Sprint customers?

T-Mobile successfully acquired Sprint as of April 1, becoming one company and effectively bringing the total number of major US cell carriers from four down to three. At least for now. And as of August 3, the Sprint brand is officially no more.

Can I switch my iPhone from Sprint to T-Mobile?

The iPhone 5c, 5s, and newer iPhones from other US carriers and Apple stores are compatible with the T-Mobile 2G/3G/4G/LTE networks. Some features may not work on T-Mobile's network when using unofficially unlocked iPhones.

I switched over to T-Mobile from Sprint | My Experience

What will happen to Sprint customers?

Sprint's LTE network will be retired on June 30, 2022. The good news is most Sprint LTE and 5G devices are compatible with the T-Mobile LTE or 5G network and will continue to operate on T-Mobile's LTE and 5G networks. Customers only need to take a few easy steps: Replace the Sprint SIM card with a T-Mobile SIM card.

How long does it take to switch from Sprint to T-Mobile?

Transferring a single phone number to T-Mobile usually takes anywhere from 10 minutes to 24 hours. Transferring multiple lines may take up to 10 days, however most requests are completed within six calendar days.

Is Sprint better than T-Mobile?

Data hogs: Pick T-Mobile. Sprint's Unlimited plans give you 23 GB of 4G LTE data per month, but that can't compare to T-Mobile's Magenta plan's generous 50 GB allotment. Speed lovers: Pick T-Mobile. T-Mobile consistently has higher and more reliable data speeds than Sprint, countrywide.

Is Sprint going away?

Apart from the CDMA network, T-Mobile is also working on shutting down Sprint's LTE network and its own 3G/UMTS cell service. However, these shutdowns have also seen their fair share of delays. Sprint's cellular LTE service is now scheduled to be sunset on June 30, 2022.

Is T-Mobile losing customers?

At a time when industry growth is slowing and price wars are starting to break out, T-Mobile appears to be losing one of its competitive edges: customer service. Their positioning under former chief executive officer John Legere, as the little carrier that cares, helped fuel market share gains over the past six years.

Why did Sprint sell out?

Sprint eventually wrote down nearly all of the merger's value and shut down Nextel's network in 2013. The failed merger left Sprint's balance sheet depleted, so it didn't have the same kind of cash to invest in improvements to its network as competitors.

What happens when you switch from Sprint to T-Mobile?

We'll pay it off. Get a new phone and we'll pay off your current phone and service contracts – up to $650 per line or $350 in early termination fees, via virtual prepaid card and trade-in credit.

Can you switch from Sprint to T-Mobile online?

You have to go into the store and ask to migrate your sprint account to T-Mobile. All phones on your account must be transitioned and must be present when you visit the store. All phones on your account must be paid in full so you are going to have to buy out of your financing plan.

How do I transfer my phone number from Sprint to T-Mobile?

Give us a call: It's that simple! Give us a call at 1-800-937-8997, and let us know that you're ready to make the switch! For prepaid, call 1-877-778-2106. Go to a store: You can also go to one of our stores and get some face-time with one of our Mobile Experts.

Is T-Mobile shutting down LTE?

In addition to the CDMA shutdown, T-Mobile plans to end [its] own 3G UMTS network by July 1st of this year. That date has had a number of delays as well, with the original shutdown date being as far back as October 1st, 2021. Sprint's LTE is also set to be shut down on June 30th of this year.

Is T-Mobile discontinuing 4G?

T-Mobile announced that it will finish shutting down Sprint's 3G CDMA network by March 31, 2022 and Sprint's 4G LTE network by June 30, 2022.

What phones will no longer work with T-Mobile?

How do I cancel my Sprint account?

What is T-Mobile activation fee?

Starting in June, T-Mobile will increase its activation and upgrade support fees from $30 to $35, according to a support document circulated to T-Mobile employees and reviewed by The Desk.

Which carrier pays you to switch?

T-Mobile and Verizon are now willing to pay your early termination fee or part of your remaining phone payment balance when you switch networks (check each provider's website for details).

Is T-Mobile shutting down?

The network will be completely decommissioned by May 31. T-Mobile originally planned to retire the network at the end of 2021, but delayed the shutdown to give customers like those on Boost Mobile more time to upgrade to phones that work on newer networks. Most customers are using newer 4G and 5G services.

Is T-Mobile the worst network?

Those are the findings of recent rankings from J.D. Power. The 2022 U.S. Wireless Network Quality Performance Study — based on responses from 28,041 wireless customers nationwide — found that T-Mobile consistently offered the worst wireless network quality.

Why did Sprint turn off LTE?

The company says that "retiring older network technologies" allow it "to free up resources and spectrum that will help us strengthen our entire network, move all customers to more advanced technologies and bridge the Digital Divide." Part of this process, the post continues, "involves moving Sprint's LTE spectrum to ...

Why is T-Mobile so slow?

If the browsing experience is slowed down on your device, then it might be caused by an excess amount of cache and temporary data that is slowing it down. You can fix this by restarting your device to make sure all the cache has been cleared from your system.

Does T-Mobile slow down unlimited data?

At T-Mobile unlimited is truly unlimited. No overages or data caps apply on our network. Data prioritization will only be noticeable when you access a congested tower and have used over 50GB of data in a particular billing cycle.