Can PANDORA look up my receipt?

Unfortunately, there isn't currently a way to obtain a copy of your receipts for your Pandora subscription through the website or app. I recommend giving this existing feature request a ❤️to express your interest in getting that option added to the service.

Can I return something to Pandora without a receipt?

PANDORA stores are happy to exchange any items purchased from any PANDORA store. A valid proof of purchase must be present within 30 days of purchase and the items must be as new. Any items for exchange without a receipt may, at our discretion, be exchanged at the current price.

Does Pandora keep receipts?

Receipts are emailed to PANDORA's customers following their transaction and include an option to opt-in to receive regular newsletters, as well as a request for customer feedback, allowing shoppers to comment on their in-store experience.

Can you exchange Pandora ring size without receipt?

A valid proof of purchase (such as a receipt or a bank statement showing the transaction) must be presented and the items must be in an “as new” condition. Any items presented for exchange without proof of purchase may, at the store's sole discretion, be exchanged at the current price at the time of the exchange.

Does Pandora refund lost packages?

Answer: If the missing or damaged item is out of stock, customers will be offered a refund or re-order for item with similar value. Customers will have the option to select the replacement item in a different color at this time as well.

15 Things You Didn't Know About PANDORA

How does Pandora warranty work?

Pandora warrants all non-watch products against defects in materials and workmanship under ordinary consumer use for a period of ONE (1) YEAR from the date of original retail purchase. Pandora warrants watches for a period of THREE (3) YEARS from the date of original retail purchase.

How long is Pandora warranty?

Does my PANDORA jewellery have a warranty / guarantee? PANDORA will repair or replace manufacturing faults free of charge up to 2 years from the original date of purchase for silver jewellery and 2 years from the original date of purchase for gold jewellery.

What's Pandora's return policy?

What is Pandora's return policy? If for any reason you are not completely satisfied with your purchase, you may return items that are unused and in original condition within 30 days of purchase. Damaged/defective items can only be returned by mail and cannot be returned or exchanged in-store.

Does Pandora buy back jewelry?

In July 2019, the company announced that it would buy back jewelry from retailers and will eventually be smelted.

Are Pandora rings resizable?

Can you resize a Pandora ring? Take the ring and receipt in to any pandora store and they will change it for a smaller size, if you don't have a receipt take it in the box and they will exchange it for the right size.

Can I return Pandora to shop if bought online?

The PANDORA eSTORE will only accept returns for purchases made from the PANDORA eSTORE. Likewise, PANDORA stores and stockists will not accept returns for a refund on products purchased from the PANDORA eSTORE.

How do I contact Pandora customer service?

We do not provide phone support. If you can't find the answer to your question by searching the Help page, please email us here.

Can you return Pandora items bought online in store?

Items bought on the Pandora website cannot be returned in store for a refund, but can be exchanged. If you would like to exchange your item online for a different size, please contact our customer service team who can help to arrange this for you.

How long do returns take with Pandora?

How will I know that Pandora has received my return? Once we receive returns at our warehouse, they are quarantined for 24 hours in line with Covid-19 precautions. Please note that the returns process may take up to 14 days but our a...

How do I return something to Pandora?

To return or exchange eligible item/s in store, please visit any Pandora concept store within 30 days of purchase with the item/s you would like to return and your online order confirmation email or online order number. Applicable refunds will be processed in the same tender as the original transaction.

Do Pandora bracelets stretch over time?

The Pandora bracelet stretches over time as weight (e.g. charms) is put on the bracelet. The chain, commonly called a snake chain, is made out of many little rings which are twisted very tightly into the chain. When buying a new bracelet, it should be tight.

Does PANDORA still clean jewelry for free?

Pandora stores as a rule will offer a complimentary cleaning service – just take in your bracelet and ask in store. This is an easy method to do from home if you want to just give your jewellery a quick clean – and it's recommended by Pandora themselves.

What are Pandora bracelets worth?

Before adding charms, the lowest priced bracelet in the PANDORA collection is the Black Multi-Strand Bracelet at $35, and the most expensive bracelet is the PANDORA Gold Charm Bracelet at $1,415. However, most PANDORA bracelets, like the ones below, are priced between $45 and $80.

Is Pandora jewelry worth anything?

So, to reiterate, Pandora jewelry is worth it if you're looking for long-lasting fancy jewelry for casual or dressy events. But you won't be getting diamonds or precious gemstones for the price, as most of their jewelry are made of cubic zirconia, materials like enamel, silver and sometimes gold plating.

Can I return Pandora boxes?

via au.pandora.net. If you change your mind, items may be returned for a refund or exchange within 30 of purchase if: - You have proof of purchase. - Items are genuine Pandora items.

Does Pandora do price adjustments?

What if the price of an item changes after I purchased it? We are not able to process price adjustments for previous purchases as prices fluctuate due to trends, stock, and consumer demand.

Can you return earrings?

Earrings, make-up and toiletries: these items can't be returned for hygiene reasons and this may be extended to items such as underwear and swimwear. Perishable items: such as food and flowers.

Does PANDORA replace damaged charms?

WARRANTY & REPAIRS. Does my PANDORA jewellery have a warranty / guarantee? PANDORA will at our option, repair or replace, jewellery proven by our jewelers to be defective due to the manufacturing process within 12 months after the date of purchase.

Does PANDORA replace lost charms?

We offer a repairs service including replacing clasps, fixing clasps, soldering work, re-threading of charms, removing stuck beads and tightening clips and clasps. If your jewellery is outside of the warranty or where there is no proof of purchase, these services will be at a small cost.