Can I switch from Sprint to T-Mobile?

The good news is most Sprint LTE and 5G devices are compatible with the T-Mobile LTE or 5G network and will continue to operate on T-Mobile's LTE and 5G networks. Customers only need to take a few easy steps: Replace the Sprint SIM card with a T-Mobile SIM card.
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Can I switch from Sprint to T-Mobile for free?

There will be no connection loss or service unavailability. But, if you intend to change your plan to T-Mobile, first, you need to pay any debt you have with the previous Sprint plan. Once that is paid, you can choose the T-Mobile plan you wish to use.
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Can Sprint phones be used on T-Mobile?

Sprint, T-Mobile Phones Work on Each Other's Networks

First of all, Sprint phones works on the T-Mobile network, and vice-versa. Both T-Mobile and Sprint networks remain up and running, and as such, all phones or devices connected to them will not lose connection.
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What does T-Mobile Sprint merger mean for Sprint customers?

Sprint and T-Mobile are merging—finally. If you're an existing Sprint customer, there's nothing you need to do yet. Your phone will still work, your plan won't change, and you can go to the same stores for service.
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Is Sprint better than T-Mobile?

Data hogs: Pick T-Mobile. Sprint's Unlimited plans give you 23 GB of 4G LTE data per month, but that can't compare to T-Mobile's Magenta plan's generous 50 GB allotment. Speed lovers: Pick T-Mobile. T-Mobile consistently has higher and more reliable data speeds than Sprint, countrywide.
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I switched over to T-Mobile from Sprint | My Experience



Is Sprint going away?

Apart from the CDMA network, T-Mobile is also working on shutting down Sprint's LTE network and its own 3G/UMTS cell service. However, these shutdowns have also seen their fair share of delays. Sprint's cellular LTE service is now scheduled to be sunset on June 30, 2022.
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Can I switch my iPhone from Sprint to T-Mobile?

The iPhone 5c, 5s, and newer iPhones from other US carriers and Apple stores are compatible with the T-Mobile 2G/3G/4G/LTE networks. Some features may not work on T-Mobile's network when using unofficially unlocked iPhones.
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Do I have to change my SIM card from Sprint to T-Mobile?

There is no conversion, there is no sharing, they're just plain shutting them down. This means that you will only have coverage on the T-Mobile network and your Sprint SIM card will slowly and for sure be useless.
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Can I get my Sprint phone unlocked?

If you have a postpaid Sprint plan (where you pay your bill at the end of the month), then Sprint automatically unlocks your phone once it's eligible. If you're not sure if it's unlocked, you can call Sprint's Customer Care team. You'll need to give them a few pieces of information so they can finish the process.
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Does T-Mobile pay off Sprint lease?

T-Mobile said it would also pay off the lease that Sprint offers its customers, part of its "iPhone for Life" program that costs $20 a month. As with the ETF, T-Mobile will cover up to $650 per line for up to 10 lines. Businesses with more than 10 lines will get bill credits up to $100 per line after the tenth line.
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How long does it take to switch from Sprint to T-Mobile?

Transferring a single phone number to T-Mobile usually takes anywhere from 10 minutes to 24 hours. Transferring multiple lines may take up to 10 days, however most requests are completed within six calendar days.
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What is T-Mobile activation fee?

Starting in June, T-Mobile will increase its activation and upgrade support fees from $30 to $35, according to a support document circulated to T-Mobile employees and reviewed by The Desk.
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Can you unlock a Sprint iPhone if you owe money?

If you bought your phone outright, it's considered a "prepaid" device and can be unlocked one year after its initial activation. There's one caveat, however: Your bill from your carrier has to be paid. So if you owe money, your carrier doesn't have to unlock your phone.
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Can I unlock my phone myself?

How do I unlock my mobile phone? You can make sure your phone actually needs unlocking by inserting a SIM card from another network into your mobile phone. If it's locked, a message will appear on your home screen. The simplest way to unlock your device is to ring your provider and ask for a Network Unlock Code (NUC).
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What does ## 72786 do?

Special Code to Reset The Network (SCRTN)

SCRTN is the acronym for Special Code To Reset the Network. ##SCRTN# (##72786# on the phone dialpad) is the code that should be dialed to initiate the process of resetting mobile device network settings.
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What will happen to Sprint customers?

Sprint's LTE network will be retired on June 30, 2022. The good news is most Sprint LTE and 5G devices are compatible with the T-Mobile LTE or 5G network and will continue to operate on T-Mobile's LTE and 5G networks. Customers only need to take a few easy steps: Replace the Sprint SIM card with a T-Mobile SIM card.
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Can Sprint customers go to T-Mobile stores?

There's not a thing Sprint or T-Mobile customers need to do!

For now, all customers will stay with the same Sprint and T-Mobile network and service they've been using. Sprint customers can now visit a T-Mobile store for service; most T-Mobile branded stores can now serve both Sprint and T-Mobile customers.
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Which carrier pays you to switch?

T-Mobile and Verizon are now willing to pay your early termination fee or part of your remaining phone payment balance when you switch networks (check each provider's website for details).
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Can I use a Sprint iPhone 11 on T-Mobile?

Recent phones like the iPhone 11 and Samsung Galaxy S20 should be able to take full use of Sprint and T-Mobile's combined network.
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Does T-Mobile pay off your phone to switch?

What's the news: Now, T-Mobile will pay off what you owe the Carriers for your smartphone up to $1,000 when you switch.
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Is T-Mobile shutting down?

The network will be completely decommissioned by May 31. T-Mobile originally planned to retire the network at the end of 2021, but delayed the shutdown to give customers like those on Boost Mobile more time to upgrade to phones that work on newer networks. Most customers are using newer 4G and 5G services.
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Is T-Mobile shutting down LTE?

In addition to the CDMA shutdown, T-Mobile plans to end [its] own 3G UMTS network by July 1st of this year. That date has had a number of delays as well, with the original shutdown date being as far back as October 1st, 2021. Sprint's LTE is also set to be shut down on June 30th of this year.
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What phones will no longer work with T-Mobile?

Some older phones will stop working on T-Mobile's network soon
  • AT&T and Verizon Galaxy Note 4 (T-Mobile branded version is not impacted, but will need to update to latest software version)
  • AT&T Galaxy Note Edge.
  • HTC Desire 10 Lifestyle.
  • HTC Desire 650.
  • Google Nexus 9.
  • Huawei Mate 8.
  • Huawei P9.
  • Mikrotikls SIA R11e-LTE6.
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Why did Sprint blacklist my phone?

Primary reasons a Sprint phone's IMEI could be blocked include an unpaid Sprint Wireless balance, a previously-reported theft, or an attempt to sell the device in-contract. Rarely, a mistake could be made that lands your Sprint IMEI on the blacklist.
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