Can I send my PS5 controller to Sony?

You will have to provide your own box and cost of shipping to send in the controller. If the controller gets lost or misplaced in shipping or by Sony, the representative said Sony will replace it as long as you can prove it was sent to the correct address. So, save your shipping receipt!

How do I warranty My PS5 controller?

You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.

Can you send back a PS5 controller?

We only need your PS VR headset (with attached cable) and Processor Unit (PU), so please don't send any other cables, headphones or controllers with your return. We recommend packing your PS VR in the original white box.

Does Sony repair controllers?

If your issue is still covered under your warranty, you can receive controller repair from Sony free of charge. However, you may still have to pay the shipping cost to get your controller to their facility, which can range in price, depending on where you live.

Does PS5 warranty cover controller?

The good news is DualSense controllers that suffer from drift are covered under your PS5 warranty.

How To Get A Replacement PS5 Controller Directly From Sony! - DS5 Repair/Replacement

Where do I send my PS5 controller for repair?

How long is warranty for PS5 controller?

One manufacturing fault that is unfortunately common is stick drift on the PS5 DualSense controller. Again, Sony's new pad will be covered under the initial 12-month warranty, so don't wait around if your controller is suffering from the dreaded stick drift. After all, it's sadly inevitable that stick drift will occur.

Will Sony send a new controller?

At this time, Sony is willing to repair or replace the controllers as long as they are still under warranty, but owners will have to pay shipping to get the controller to Sony for that repair, as well as provide the box — and it may take a few weeks to ship it there, have them repair it, and get it back.

Can I send my PS4 controller to Sony?

If you've got a broken PS4 controller, you can return the controller to the store if you haven't had it for more than 30 days or send your controller back to Sony for a fix (if you're still in warranty). Otherwise, you can bring it to a local technician and see if they are able to repair it.

Does Sony fix PS5 controller drift?

The video compares the new controllers with the original and magenta ones to see if there were any updates in the design. While the changes to the controllers were mostly aesthetic with the fresh colours, the Youtuber was able to show us that Sony has fixed one of the stick drift issues.

Can you return a PS5 controller to Walmart?

Generally, we accept returns within 90 days after purchase.

Do PlayStation controllers have warranty?

If your Sony PlayStation 4 controller malfunctions and you are thinking of filing a warranty claim, you should know that your controller is a part of the Sony PS4 limited hardware warranty.

Does Sony offer a warranty for PS5?

The PS5 includes a one-year warranty directly from Sony at no charge. You can also get an extended 90 days warranty beyond the initial year if you register your console.

Does GameStop fix free controllers?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.

Did PS4 stop making controllers?

The DualShock 4 controller has been discontinued in Japan since January 2021. For the rest of the world, however, both the PS4 and its various accessories are still available to purchase – and that's unlikely to change until Sony can ship satisfactory numbers of PlayStation 5 consoles.

When did the PS5 come out?

The PS5 launched in the US, Japan, Canada, Mexico, Australia, New Zealand and South Korea, the PS5 on 12th November 2020. It arrived in the rest of the world (UK included) on 19th November 2020. Since the day it his stores, demand has outstripped supply.

Can I return a PS5 controller with stick drift?

If your DualSense controller is still under warranty and assuming you have your proof of purchase, you should be able to return it to Sony and get a free replacement.

How do you get rid of drift Drift PS5?

Find a tool look a paperclip, and press and hold down the button for 5 seconds. Then connect your controller to your PS5 via USB, and press the PS button. You can go into the controller settings and reduce the Trigger Effect Intensity. Turning this down, or off, may help reduce drift.

Can I return a PS5 controller to Best Buy?

You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.

What causes stick drift?

A common reason why controllers run into drift problems is that they are prone to deterioration, which will naturally occur with use. In more recent years, the life cycle of technology has shortened dramatically to promote further purchases (yay, capitalism), thereby further exacerbating the issue.

How long does Sony warranty last?

For Purchases in US and Puerto Rico only. Sony Electronics Inc. ("Sony") warrants this product ("Product") against defects in material or workmanship for five (5) years from original retail purchase when purchased directly from Sony or a Sony Retailer.

How do I call Sony Playstation?

Tel.: 1-800-345-7669.

How can I extend my PS5 warranty?