Can I return my old UGGs and get new ones?

If you purchased your UGG® product within the last 365 days, we are happy to accept a return or an exchange at no cost to you. You can return your product(s) to us by using the pre-paid shipping label located in the product(s) original packaging.
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Does UGG return old shoes?

5 answers. They come with a one year warranty whether purchased from the ugg site or a third party retailer. I just called today because I got a tear in mine and was able to do an exchange over the phone.
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Can you get Uggs replaced?

Yes. UGGrenew is the only repair program approved by the UGG brand. Our partner, NuShoe, is authorized to use original UGG soles and replacement parts.
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Can you return old Uggs to Nordstrom?

What About Returning Worn Shoes? Yes you can return worn shoes at Nordstrom. Worn items can be returned at Nordstrom, just as long as you're not abusing the return policy, Nordstrom does allow worn items to be returned.
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How do you exchange uggs online?

How to exchange or return goods purchased on ugg.com/eu
  1. Complete the Returns Form stating the reason for your return. ...
  2. Cut out the returns label and attach it securely to your package. ...
  3. Return the package to us using a secure and trackable method. ...
  4. We will take care of the rest!
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LET'S TALK OLD UGGS



Can you return slightly worn shoes to Nordstrom?

Can You Return Shoes or Clothing You've Worn? Yes, you can. Nordstrom does almost everything possible to keep their customers happy, this includes allowing returns on items that have been worn. All they ask is that you treat them fairly and don't abuse their liberal return policy.
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Can you refurbish UGG boots?

If you want to know how to clean your UGGs and make them look almost brand new again — you're in luck. The footwear label just launched its UGGrenew refurbishment program. Now, instead of disposing your mucky boots, you can get them fixed via a mail-in service.
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Can you return UGGs without a receipt?

Do I need to include a copy of the original purchase receipt to complete my return? At the current time, we do not require a receipt to process your return. We do however request that you complete the return form online, print it, and include it inside the package with your return to help us better assist you.
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Can UGGs be refurbished?

Ugg has partnered with shoe repair company NuShoe to offer three levels of restoration for its classic boots, with a full renewal including steam cleaning, conditioning, new bindings and a new outsole for $80.
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Can I steam clean my UGGs?

Restore. NuShoe carefully steam cleans the shoe inside and out with naturally derived detergents, helping lift stains, remove odor, and condition the leather. Additionally, they replace your old sole with a brand-new Treadlite by UGG™ outsole.
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Can UGGs be dry cleaned?

If your UGGs are starting to look a little ugly, dry cleaning is the safest and most effective way to clean spots and stains from your UGGs, renew the essential oils to the skins and make the fleece lining look and feel soft again.
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How long do UGG boots last?

Purchasing a pair of our genuine Australian Made, high quality UGG boots is an investment. With adequate care and protection, our UGGs will last anywhere between five to twenty years with ease. Therefore, deciding on the right size for you is of utmost importance.
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How do I make my black UGGs look brand new?

Black boots are particularly important to clean as stains show up easily. For routine cleaning, you can use white vinegar and water. If the color fades during the cleaning process, you can re-dye the boots as needed using black suede dye. Set in stains can be removed with corn starch or talcum powder.
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Can I return UGGs at Victoria's Secret?

Any item(s) purchased that you don't love may be returned, including Sale & Clearance and items received as gifts. EXCLUSIONS: Items where the sewn-in garment tag has been cut or removed. Price tags are not always included with an online purchase and are not required.
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Are Ugg boots made in China?

For years now, authentic UGG products have been manufactured by Deckers Outdoor Corporation, which has factories in China, Vietnam, Cambodia, The Philippines, The Dominican Republic, and the U.S. If the label says the shoes are made in New Zealand or Australia, that is flashing warning sign of a fake.
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Do UGGs stretch?

All genuine sheepskin stretches, so if your UGGs are constructed from sheepskin (which all authentic UGGs should be), you can expect your boots to stretch over time. This is precisely why you should ensure your UGGs are snug and cosy when you first try them on, as they will stretch about half a size over time.
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How do I exchange my old Uggs for a new one?

If you purchased your UGG® product within the last 365 days, we are happy to accept a return or an exchange at no cost to you. You can return your product(s) to us by using the pre-paid shipping label located in the product(s) original packaging.
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Can you get banned from Nordstrom for returns?

I've actually heard of some shoppers return items that are well over a year old and have clearly been worn. But be warned, if you abuse Nordstrom's return policy to often you'll probably end up getting banned.
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What does Nordstrom do with returned items?

All refunds will be credited to your original form of payment or a Nordstrom Gift Card. We offer gift receipts to customers when purchasing gifts. When returning a gift, you'll receive your refund only on a Nordstrom Gift Card.
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Do UGGs run big?

Classic UGGs

Classic UGG boots (the ones you imagine when someone says UGGs) run big, so you're going to want to buy fresh UGGs a half to a full size smaller than your typical size. This is because they're made out of a sheepskin material, which is known to stretch out over time.
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Is UGG Australian?

Ugg Australia® was established in 1981, we have been proudly crafting an Australian icon for almost 4 decades. Today, we're the ONLY Australian sheepskin footwear manufacturer with our own tannery right here in Melbourne!
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Are you supposed to wear socks with UGG boots?

“So should I wear socks with my UGG boots?” While this really comes down to personal preference, the answer from those of us in the know, is “no” – UGGs are designed to be worn without socks, and for good reason.
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