Can I live chat with an IRS agent?

Access the PTIN online chat if you are a tax professional.
Agents can assist you with general PTIN questions in the online chat, but for questions specific to your account, you will have to call. Hours are 8:00 a.m. to 5:00 p.m. Central Time, Monday through Friday.
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Does IRS have online chat?

IRS unveils voice and chat bots to assist taxpayers with simple collection questions and tasks; provides faster service, reduced wait times.
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How do I speak to a live agent with the IRS?

Contact an IRS customer service representative to correct any agency errors by calling 800-829-1040. Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted (see telephone assistance for more information).
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How do I talk to a live person at the IRS during coronavirus?

Talk to someone and Identifying your identity

1-800-305-5084 to verify identity but if you want to talk to someone call 1-800-829-0582 ext 652 for the IRS. Good luck!
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How do I get a live person at the IRS 2022?

Other Ways to Reach a Live Person at the IRS

All states have such offices. But you must remember to book an appointment first. You cannot just go to your local IRS office unexpectedly. Call the IRS at 844-545-5640 and make an appointment early on.
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How To Talk to a Live Person at the IRS



Why is it so hard to get in contact with the IRS?

The IRS is already sitting on a backlog of almost 5 million pieces of mail from taxpayers and accountants — on top of a backlog of 6 million unprocessed individual tax returns, according to the NTA. Both logjams are causing holdups and delays in processing returns and solving taxpayer problems, experts say.
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How do I get a live person at the IRS 2020?

How Can You Speak Directly With An Agent at the IRS?
  1. Call the IRS telephone number at 1-800-829-1040. ...
  2. The automated system will ask you to select your preferred language.
  3. Once you've set your language, choose option 2 for “Personal Income Tax” instead.
  4. Press 1 for “form, tax history, or payment.”
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Can I email IRS a question?

Send the IRS Comments and Feedback by E-mail

Give us your email address if you want a response, but don't include any social security numbers or other personal tax account information.
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How do I contact the IRS to ask a question?

You can call 1-800-829-1040 to get answers to your federal tax questions 24 hours a day. Tax forms and instructions for current and prior years are available by calling 1-800-829-3676.
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How do I ask the IRS a question online?

Answers to tax questions are available anytime on IRS.gov | Internal Revenue Service.
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Why does my tax return say still being processed?

If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS corrects any issues and/or gets the additional information from you to continue processing your return.
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Why is my refund taking so long?

Your return could have been flagged as fraudulent because of identity theft or fraud. Some returns are taking longer because of corrections needed that are related to the earned-income tax credit and the pandemic-related stimulus payments (officially termed a “Recovery Rebate Credit”).
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Why is my tax refund delayed?

Specifically, delays can happen if the return has errors, is incomplete, or if the filer is affected by identity theft or fraud. It's also possible for a return to get delayed if the 2021 child tax credit or recovery rebate credit aren't accounted for.
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Is the IRS taking phone calls?

Rettig said the IRS expects to return to “normal” levels of phone service during the 2022 fiscal year, which he defined as “right around 70%” of calls answered, as the agency recovers from the COVID-19 pandemic. “We're currently running about 19% to 20% level of service,” Rettig said.
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How long is IRS on hold?

In our study, the average wait time for a call to the IRS Automated Collections for Business (ACS-B) line is just over 70 minutes. When you take into account having to call back if you get disconnected, you'll see an effective hold time of a staggering 108 minutes to get through to an agent.
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How do I resolve an issue with the IRS?

You can call your advocate, whose number is in your local directory, in Publication 1546, Taxpayer Advocate Service -- Your Voice at the IRSPDF, and on our website at IRS.gov/advocate. You can also call us toll-free at 877-777-4778.
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How long can the IRS hold your refund for review?

The IRS can go back through three years' worth of returns or review up to six years if they find a serious error.
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Why is my 2020 refund taking so long?

COVID-19 Processing Delays

It's taking us longer than normal to process mailed correspondence and more than 21 days to issue refunds for certain mailed and e-filed 2020 tax returns that require review. Thank you for your patience.
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Why is my refund taking longer than 21 days 2022?

Things that can delay a refund:

The return has a claim filed for an earned income tax credit, additional child tax credit, or includes a Form 8379, Injured Spouse AllocationPDF. The time it takes a taxpayer's bank or credit union to post the refund to the taxpayer's account.
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Why is my tax return still processing 2021?

If you're still waiting on your tax refund, it's possible that your tax return is taking longer for the IRS to process because it requires additional review. There are several reasons why your tax return may be delayed: Errors such as an incomplete filing status. Missing information.
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Where's my refund is not giving me any information?

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgment e-mail that your tax return was received by the IRS. Your e-filed return was accepted (received) by the IRS less than 24 hours ago. Wait at least 24 hours after acceptance before using WMR.
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Is the IRS still processing tax returns?

Filed a Tax Return (updated May 20, 2022) The IRS is opening mail within normal timeframes and all paper and electronic individual refund returns received prior to April 2021 have been processed if the return had no errors or did not require further review.
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Are refunds taking longer this year?

The IRS said it's taking longer to process tax returns for the 2020 tax year, and up to a month longer to process amended returns. "It's taking us more than 20 weeks (instead of up to 16 weeks) to process amended returns," the agency said on its site. "Do not file a second tax return or call the IRS," the agency said.
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Why is my refund still being processed after 30 days?

There a various reasons that can cause delays in receiving your refund. Please take a look at the information below. Your federal refund can take longer than 21 days to process for the following reasons: You claimed an Earned Income Tax Credit and/or an Additional Child Tax Credit and filed before February 15, 2018.
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