Can I keep an Amazon package that was delivered to me by mistake?

It's not illegal to keep a package that you didn't order. The Federal Trade Commission states that you don't need to pay or return a package that was accidentally sent to you.
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Can I keep a wrongly delivered Amazon package?

The Federal Trade Commission (FTC) has rules that allow you to keep merchandise that's wrongly delivered — even if you didn't pay for it. The logic is that sellers can't just send you goods and demand money for them. You aren't even legally obligated to tell the seller that they've messed up the delivery.
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What do I do if I received someone else's Amazon package?

If you receive a package that you did not order and is not a gift, report it immediately. When a customer receives a package they didn't order, it may be a scam called "brushing". "Brushing" scams occur when bad actors send packages to publicly available names and addresses.
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What do I do if I receive an Amazon package that is not mine?

Report the unordered package to Amazon customer service at (888) 280-4331. Report the scam to the Federal Trade Commission online or by phone at (877) 382-4357. Change the password on your Amazon account and any other accounts that have the same password.
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How do I return an Amazon package that was mistakenly delivered to me?

Ensure you enclose the correct and complete item when making a return. The correct item must be returned to receive a refund. Amazon does not store items mistakenly sent to us and instead donates, or recycles them, when appropriate and possible.
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Amazon Order Says Delivered But Not Received || What You Should Do



Can I keep a wrongly delivered parcel?

Normally, you have every right to keep them. In fact, the law is on your side too. No law will force you to return the items that have been wrongly delivered to you to the sender or to pay for them.
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What to do if you receive a package that you didn t order?

While you do not have to return or pay for unordered merchandise, if you decide to keep it, you may wish to mail a letter to the sender—via certified mail—explaining that you did not order the merchandise and plan to keep it.
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Does Amazon Investigate Missing package?

In most cases, the seller will investigate the missing package or send a new item. But if the seller doesn't respond within 24 hours, you can file a claim with Amazon.
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What if I receive a package with my address but different name?

By the law you are not allowed to keep it because of it being someone else's name. You have to either physically take it to the post office and let them know that person doesn't live at your address.
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What happens if Amazon delivers a package and its stolen?

If a customer hasn't received their goods, they'll receive a refund for the cost by submitting an Amazon Stolen Package Claim. This guarantee also applies to damaged or inferior products received as well.
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Is it illegal to take someone's Amazon package?

In the U.S. it is a federal crime to tamper with the mail. Stealing a porch package is considered mail theft and believe it or not, you can face either federal or state charges. If you are charged with a federal crime, you could face up to five years in jail.
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Is it illegal to receive someone else's package?

Intentionally opening, intercepting or hiding someone else's mail is the felony crime of mail theft. It comes with some heavyweight penalties, including five years' incarceration in a federal prison.”
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What to do with package delivered to wrong address?

If the mailpiece is delivered to the wrong location:
  1. Don't erase or mark over the information, or write any type of endorsement on the mailpiece.
  2. Place the item back in the mailbox or hand the item back to your mailperson.
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Can you open a package that has your address but not your name?

No, you cannot. If it is addressed to somebody else with the wrong address (yours) but the correct name (theirs), it would be theft by conversion.
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What happens if Amazon delivers to the wrong house?

If Amazon Delivered To Wrong Address

If the package was delivered to the wrong address, log in to your Amazon account and visit the Amazon customer service website. Contact Amazon's customer service agents via chat or better yet, phoning customer service to help you get a re-delivery or refund.
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How does Amazon prevent people from saying their package was stolen when it really wasn t?

Amazon deliveries actually use a technology called geo fencing in which the GPS system has a “fence” around the delivery address and this actually will prevent a driver from scanning a package as delivered if they are not within that fence.
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How many Amazon packages are stolen?

According to the 2022 Package Theft Report from SafeWise [*]: “260 million packages worth over $19 billion dollars were stolen by porch pirates over the last 12 months.”
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Do I have to return a wrong order?

Your Rights When You Get Unordered Merchandise

By law, companies can't send unordered merchandise to you, then demand payment. That means you never have to pay for things you get but didn't order. You also don't need to return unordered merchandise. You're legally entitled to keep it as a free gift.
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Can I open someone else's package sent to my address?

Is it a federal crime to open someone else's mail? The short answer is “yes.” Opening or destroying mail that is addressed to someone else is a crime called “Obstruction of Correspondence.” It is a serious felony that could lead to prison time.
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Can I take my package off someone else's porch?

First mistake - don't take packages off your neighbor's porch. You trespassed.
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What happens if someone else received my package?

If you're not sure what to do with mail that isn't yours, it's probably easier than you think to get rid of it legally. All you need to do is write “RETURN TO SENDER” on the front of the envelope and put it back in your mailbox. Your postal worker will take care of it for you from there.
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What happens if someone takes a package?

If it appears that your package has been stolen, contact the seller or retailer that sold you the item. Retailers have different policies and processes for handling stolen items, but you're usually entitled to a refund or a replacement. Amazon covers most stolen packages through its "A-to-Z" Guarantee Protection.
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What can you do if someone steals a package from the front of your house?

Here's what to do if a package is stolen
  1. File a police report.
  2. Contact the sender.
  3. Report it to the delivery company.
  4. Prevent future package thefts.
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Can you get in trouble for returning the wrong item?

Can you be arrested for returning a used item of clothing to a store? The short answer is – yes, it is possible.
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Can I refuse a delivery and it return to sender?

In most of the cases, parcels refused by the consignee will be returned to the sender. Nevertheless, this varies from one company to another. Some courier firms might contact the sender and keep the parcel stored in their depot until the situation is clarified.
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