Can I chat with IRS online?

IRS unveils voice and chat bots to assist taxpayers with simple collection questions and tasks; provides faster service, reduced wait times.
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Can I communicate with the IRS online?

Secure Messaging. The IRS is pleased to provide a new, secure way for you to communicate online with us concerning a bond examination. The program will enable you to: Correspond with the examination agent through your web browser at your convenience.
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How do I chat with IRS agent?

How to speak directly to an IRS agent
  1. Call the IRS at 1-800-829-1040 during their support hours. ...
  2. Select your language, pressing 1 for English or 2 for Spanish.
  3. Press 2 for questions about your personal income taxes.
  4. Press 1 for questions about a form already filed or a payment.
  5. Press 3 for all other questions.
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How can I talk to IRS customer service?

Contact an IRS customer service representative to correct any agency errors by calling 800-829-1040. Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted (see telephone assistance for more information).
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How do I ask the IRS a question online?

Answers to tax questions are available anytime on IRS.gov | Internal Revenue Service.
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Can I chat with IRS online?



Can I call the IRS and ask questions?

You can call 1-800-829-1040 to get answers to your federal tax questions 24 hours a day.
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How can I get help with IRS problems?

You can call your advocate, whose number is in your local directory, in Publication 1546, Taxpayer Advocate Service -- Your Voice at the IRSPDF, and on our website at IRS.gov/advocate. You can also call us toll-free at 877-777-4778.
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Can you contact the IRS by email?

Send the IRS Comments and Feedback by E-mail

Give us your email address if you want a response, but don't include any social security numbers or other personal tax account information.
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How do I get a person on the phone at IRS 2020?

The IRS telephone number is 1-800-829-1040. They are available from 7 a.m. to 7 p.m. Monday through Friday. Bloggers said the best time to call is in the early morning hours. The first question the automated system will ask you is to choose your language.
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How do I speak to a live person at the IRS about my refund?

How do you speak to a live person at the IRS?
  1. The IRS telephone number is 1-800-829-1040.
  2. The first question the automated system will ask you is to choose your language.
  3. Once you've set your language, do NOT choose Option 1 (regarding refund info). ...
  4. Next, press 1 for “form, tax history, or payment”.
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Is the IRS answering calls?

Rettig said the IRS expects to return to “normal” levels of phone service during the 2022 fiscal year, which he defined as “right around 70%” of calls answered, as the agency recovers from the COVID-19 pandemic. “We're currently running about 19% to 20% level of service,” Rettig said.
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What phone number is 800 829 0922?

Visit www.irs.gov/paymentplan for more information on installment agreements and online payment agreements. You can also call us at 1- 800-829-0922 to discuss your options. For information on how to obtain your current account balance or payment history, go to www.irs.gov/balancedue.
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Who can I contact about my stimulus check?

The IRS Economic Impact Payment phone number is 800-919-9835. You can call to speak with a live representative about your stimulus check. Be prepared to sit on hold, though. If the automated responses can't answer your questions and you'd like to talk to a live operator, you may join a long waiting list.
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What is the best time of day to call the IRS?

Call at the best time.

A good rule of thumb: Call as early in the morning as possible. Phones are open from 7 a.m. to 7 p.m. (your local time) Monday to Friday, except: Residents of Hawaii and Alaska should follow Pacific time. Puerto Rico hours are 8 a.m. to 8 p.m. local time.
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How do I get a person on the phone at IRS 2021?

Call the IRS telephone number at 1-800-829-1040. This line is open Monday through Friday from 7 AM to 7 PM local time. The automated system will ask you to select your preferred language. Once you've set your language, choose option 2 for “Personal Income Tax” instead.
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Why won't the IRS answer the phone?

If the IRS needs more information, you will receive a letter in the mail with the request. Because of the COVID-19 situation, the IRS has temporarily suspended phone services until further notice. This suspension doesn't affect online services, refunds, or stimulus payments.
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How long can the IRS hold your refund for review?

After 60 days, you'd need to file an amended return to reverse any errors and get your refund back.
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How do I speak to someone at the IRS 2022?

Call the IRS at 844-545-5640 and make an appointment early on.
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Why is my tax return taking so long?

What's Taking So Long? If you don't receive your refund in 21 days, your tax return might need further review. This may happen if your return was incomplete or incorrect. The IRS may send you instructions through the mail if it needs additional information in order to process your return.
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Why is my tax refund delayed?

Your refund may be delayed if you made math errors or if you forgot to sign your return or include your Social Security number. It may also be delayed if your dependents' information doesn't match IRS records, or if you left out a corresponding schedule or form to support a deduction or credit, says Pickering.
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Why is my 2020 refund taking so long?

COVID-19 Processing Delays

It's taking us longer than normal to process mailed correspondence and more than 21 days to issue refunds for certain mailed and e-filed 2020 tax returns that require review. Thank you for your patience.
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Why are refunds taking so long 2021?

Some returns are taking longer because of corrections needed that are related to the earned-income tax credit and the pandemic-related stimulus payments (officially termed a “Recovery Rebate Credit”).
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Why is my refund taking longer than 21 days 2022?

The COVID-19 pandemic, a backlog of returns from last year and a worker shortage may add up to long delays. PROCTORVILLE, Ohio (WSAZ) - According to the IRS, as of April 29, 2022, there were more than 9.6 million unprocessed individual returns which include returns received before 2022, and new tax year 2021 returns.
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What is the longest time to wait for a tax refund?

It's taking us longer than normal to process mailed correspondence and more than 21 days to issue refunds for certain mailed and e-filed 2020 tax returns that require review. Thank you for your patience. The IRS issues more than 9 out of 10 refunds in less than 21 days.
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