Can I change my registered number in GCash?

Hi jeff, you can submit a ticket at help.gcash.com to report a change in your mobile number. Please include the new mobile number you'd like to link to your GCash account as well.
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What happens to GCash If you change number?

If you got a new SIM card with a different number, register for a new GCash account. Then, submit a new ticket to request for the transfer of your available balance and other records (GInsure, GInvest, GCredit, and Save Money).
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Can I register 2 numbers in GCash?

You can only have one GCash wallet per mobile number. However, you can have up to five different GCash wallets or mobile numbers registered to GCash. The transaction limits will apply across all accounts.
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How can I unregister my number from GCash?

Dial *143# to Delete Your GCash Account

Kindly dial *143#, choose GCash, then Account, and Suspend to deactivate your account. Thank you. As the solution is more than two years old, it may no longer work.
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How can I reset my GCash account?

To change your GCash MPIN, log in to the app using our temporary GCash MPIN. In the side menu, go to Settings then click Change GCash MPIN. To proceed, key in your temporary MPIN, then enter your new desired MPIN and confirm.
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Frequently Asked Question | Napapalitan ba ang Number sa Gcash? |



How can I change my GCash account?

How can I log in to another GCash account? It is the first time you are logging in to another GCash Account using the device
  1. STEP 1: Launch your GCash App then tap Change Number on the Login Screen. ...
  2. STEP 2: Tap Yes on the Pop-up Screen.
  3. STEP 3: Enter in the GCash-registered number you want to log in to, then tap Next.
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Can I create another GCash account using the same ID?

Yes, you can have more than one GCash account under your name but using different mobile numbers. As of this writing, a person can open a maximum of three (3) GCash accounts using three different mobile numbers. However, you can only apply for one GCash Mastercard under your name.
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Can I have 2 verified GCash account with different number?

Can I have two GCash accounts for one mobile number? There can only be one GCash account per mobile number.
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Can I use a different name in GCash?

On the GCash App, go to Profile at the bottom right of the screen. Tap on your name beside the profile picture, or on the small arrow beside your name. 2. Tap on Edit my Profile and edit your personal info.
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Can I use smart number for GCash?

Yes, you can! Smart and SUN subscribers can register to GCash and enjoy the same benefits as Globe and TM subscribers. Just enter the Smart/Sun mobile number when prompted as you would to any other account in Send Money.
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How can I change my SIM without changing my number?

Send the following text message - PORT followed by your 10-digit mobile number to TRAI's central number for mobile number portability - 1900. Example: Send 'PORT 98xxxxxx98' to 1900. You'll receive an SMS back with a port out code which will remain valid for only 15 days.
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Can I cash out GCash even not verified?

The Cash-Out feature is only available for fully verified users.
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How can I delete my GCash account in Globe?

Follow these steps to properly fill up your Account Deletion Request Form:
  1. Enter your Full Name.
  2. Input the GCash Registered Mobile Number of the GCash account you want to delete.
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How can I change my Gmail GCash?

Follow these steps to update your email address:
  1. Log in to your GCash account, then tap Profile at the bottom right of your screen. ...
  2. Tap the pencil button beside your email address.
  3. An 6-digit authentication code will be sent via SMS. ...
  4. Update your email address, then tap Next.
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How can I verify again in GCash?

How to Get Verified
  1. Login to your GCash account.
  2. Tap the menu and click Verify Now.
  3. Choose get Fully Verified.
  4. Choose a Valid ID. Use suggested IDs like UMID, Driver's License, and Passport.
  5. Take a clear photo of your ID.
  6. Tap next and take a selfie. ...
  7. Fill in information.
  8. Review information.
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Can I use school ID for GCash?

Since the student ID is not in the recommended list of valid IDs for GCash verification, you can't use it for the verification process on the GCash app. What you can do instead is to submit a ticket to GCash support who will manually process your account verification and upgrade.
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Can I use barangay ID in GCash?

We only accept the following valid IDs for verification for now: UMID, Driver's License, Philhealth Card, SSS ID, Passport, and Voter's ID. Please submit a ticket at help.gcash.com if you still encounter issues with these IDs.
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What if GCash is not verified?

Act fast by reporting to us through our Fraud Report Form. We will take immediate action on your concern. Let's be vigilant and combat fraud together, ka-GCash! Click here to submit a fraud or phishing attempt report.
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How do I change my own number?

  1. On your Android device, open Settings Google. ...
  2. At the top, tap Personal info.
  3. In the "Contact info" section, tap Phone.
  4. Select the phone number that you want to make changes to.
  5. Next to your number, select Delete. ...
  6. At the top left, tap Back .
  7. At the top, tap Security.
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Can I swap numbers between Sims?

The only way to swap two numbers is to transfer one to a third network temporarily, which means losing yet another credit balance. Every time you use a PAC code to take your number away, that SIM will be permanently disabled.
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Can I use GCash without Globe number?

Everyone can use GCash, whether or not they're Globe users or have the usual bank requirements.
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Can I use Talk N Text to register GCash?

All Philippine mobile network users can enjoy all the GCash services, such as Buy Load, Send Money, Pay Bills, and more. All PH network users whether Globe, Smart, SUN, or Talk N Text, must also go through the verification process for them to enjoy the full range of GCash services.
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How can I register my Globe number to GCash?

GCash App. *143# (USSD) for Globe/TM subscribers.
...
Register via the GCash App
  1. Go to the Playstore/App Store and search for the GCash App.
  2. Download and install GCash.
  3. Launch the GCash app and key in your current mobile number, then tap Next.
  4. Enter the 6-digit Authentication Code sent to your mobile number, then tap Submit.
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