Can I ask for a replacement instead of a repair?

Laws give you more rights
If you discover that something you bought is defective, contact the retailer and manufacturer to ask for a repair, replacement, or refund. Along with companies' express warranties, you also have "implied warranties" under state law.
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Can I insist on a replacement for faulty goods?

You'll have legal rights if the item you bought is: broken or damaged ('not of satisfactory quality') unusable ('not fit for purpose') not what was advertised or doesn't match the seller's description.
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Is replace and repair the same thing?

A repair is fixing something that's already there so that it works. A replacement means getting rid of the old thing and getting a whole new thing. Generally, repairs cost less than replacements, but the tax advantages or operating efficiency of a replacement might look really good to the landlord.
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Can I demand a replacement rather than refund?

Consumers are entitled to a repair, replacement or refund if a product or service they buy doesn't meet one of the basic rights, known as consumer guarantees. What the consumer is entitled to generally depends on: what was bought (whether the problem is with a product or a service)
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How do you decide between repairing or replacing a machine?

As machines age, the repairs they need will steadily increase in both cost and severity. A good guideline for determining what to do with a machine is the 50/50 percent threshold rule. This rule states that you don't need to replace the machine until the cost of repairs exceeds more than half the cost of replacing it.
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Say these 3 words to Apple, to get a FREE Replacement!



When should I replace instead of repair?

Should you pay it? If an appliance is more than 50% through its lifespan and if the cost of one repair is more than 50% of the cost of buying new, you should replace rather than repair.
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Why repair instead of replace?

The repair process is cheaper than buying a new item, while keeping with the new circular business model that encourages circular production instead of tossing the broken items away. Of course, the products must be made to last longer; unfortunately, currently, they are not.
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What are the 4 reasons a business can refuse to give a refund?

A business can refuse to give you a free repair, replacement or refund if:
  • you simply changed your mind.
  • you misused the product or service in a way that contributed to the problem.
  • you asked for a service to be done in a certain way against the advice of the business, or were unclear about what you wanted.
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Can a shop legally refuse a refund?

It depends on your reason. If an item is faulty or has broken - in other words, doesn't comply with the Sale of Goods Act - then the retailer has a duty to offer a refund, exchange or repair. But if you simply don't like the purchase, then that's not a good enough reason.
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How do I politely demand a refund?

Strong ways to request a refund in English
  1. – I feel you should, at the very least, refund the sum of €50 I paid for … (strong)
  2. – I insist that you refund my money at once (strong)
  3. – I must insist on a full refund immediately (strong)
  4. – I'd like a refund.
  5. – I want to have my money back.
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What can I say instead of replace?

Some common synonyms of replace are displace, supersede, and supplant.
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Is it cheaper to repair or replace?

Generally speaking, it is almost always less expensive to repair a car than buy a new one. Even something as severe as an engine or transmission rebuild will cost you roughly $1,200 to $5,000 — far less than buying a new car.
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What is the 50% rule for repair?

The cost to repair the disaster-related damage does not exceed 50% of the cost to replace the facility based on its pre-disaster design, capacity, and function; and. It is feasible to repair the facility so that it can perform the pre-disaster function as well as it did prior to the incident.
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Can a retailer refusing a replace faulty goods?

If the retailer refuses to replace or repair the product, then the retailer will have to prove that you [the consumer] has caused the fault. If they cannot prove that you caused the fault, then you are entitled to a repair, a replacement or even a refund.
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Do you have to prove an item is faulty?

With faulty goods, you simply need to prove purchase. This could be the receipt, but any other legitimate record – such as a bank statement – should be fine. However, if you've no legal right but are simply utilising a store's return policy, then you'll need a receipt if that's what the policy says.
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What are the 8 basic rights of the consumers?

The eight consumer rights are: The right to satisfaction of basic needs – to have access to basic, essential goods and services such as adequate food, clothing, shelter, health care, education, public utilities, water, and sanitation.
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What are valid reasons for a refund?

Why Do Customers Return Their Purchases?
  • The customer ordered the wrong product or size. ...
  • The merchant shipped the wrong product or size. ...
  • The product was damaged or defective. ...
  • The product arrived too late. ...
  • The customer no longer needed the product. ...
  • The customer experienced buyer's remorse.
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What happens if a store doesn't refund you?

If you qualify for a return but the seller won't give you your money back, you have some options: Write a complaint letter: we have advice to help you do that and a sample letter. Consider getting help from a consumer organization like Call for Action, Consumer Action , or the Better Business Bureau.
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What are a customer's rights regarding a refund?

A consumer is generally entitled to receive any refund in the form of their original payment. For example, if they paid for an item with a credit card, it is reasonable for the seller to give the consumer a credit card refund.
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What causes a refund to not be approved?

All or part of your refund may have been used (offset) to pay off past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or other federal nontax debts, such as student loans.
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Can I return a faulty item after 30 days?

Can I get a return or replacement if the item breaks after 30 days? You have six months to return a faulty item and the burden of proof is on the retailer to prove the item wasn't damaged. They are allowed to have one crack at a repair or replacing the item, but after that, you can ask for a refund.
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What are the four reasons for replacement?

Equipment are generally considered for replacement for the following reasons:
  • (i) Deterioration: ...
  • (ii) Obsolescence: ...
  • (iii) Inadequacy: ...
  • (iv) Working Conditions: ...
  • (v) Economy: ...
  • (i) Technical Factors: ...
  • (ii) Financial/Cost Factors: ...
  • (iii) Tangible Factors:
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Why do companies oppose Right to Repair?

One of the strongest arguments against the right to repair is user safety. Tech today is no longer as simple as it used to be; it has become more complicated, interconnected, and harder to fix by oneself without professional help or expertise.
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What are the two types of replacement?

(a) Replacement of assets that deteriorate with time (Replacement due to gradual failure, or wear and tear of the components of the machines). This can be further classified into the following types: (i) Determination of economic life of an asset. (ii) Replacement of an existing asset with a new asset.
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At what point is it too expensive to repair a car?

A handy rule of thumb is if the cost of repairs approaches 50 percent or more of a vehicle's current market value, it's no longer worth trying to fix it.
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