Will Apple replace my phone for free?

If you have AppleCare+, you can replace your iPhone with an incident of accidental damage. You'll pay the "other damage" AppleCare+ fee, as specified in the AppleCare+ Terms and Conditions. You can also review that fee in our pricing estimate tool. In some cases, your coverage might be different.
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Does Apple replace products for free?

If a defect arises during the Warranty Period, Apple, at its option will (1) repair the Product at no charge using new parts or previously used Apple genuine parts that have been tested and passed Apple functional requirements, (2) exchange the Product with a replacement product of the same model (or with your consent ...
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Will Apple replace my iPhone if not under warranty?

Our warranty is in addition to rights provided by consumer law. If your situation isn't covered, you'll pay a fee. If the issue with your iPhone is ineligible for service, you might pay the full replacement value.
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Can Apple send me a replacement phone?

Is your iPhone lost or stolen? If it's covered by AppleCare+ with Theft and Loss, you can sign in with your Apple ID and file a claim for an iPhone replacement.
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What is Apple's policy on replacement?

Apple will retain the replaced part or product that is exchanged as its property, and the replacement part will become your property. Replaced parts are generally repairable and are exchanged or repaired by Apple for value.
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Say these 3 words to Apple, to get a FREE Replacement!



Can I ask for a replacement instead of a repair?

Laws give you more rights

If you discover that something you bought is defective, contact the retailer and manufacturer to ask for a repair, replacement, or refund. Along with companies' express warranties, you also have "implied warranties" under state law.
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How many times will Apple replace your phone?

The basic plan, which covers you for two years from the date of purchase, covers up to two incidents of accidental damage in each 12-month period. It also includes battery service or a replacement battery if your phone retains less than 80 percent of its original capacity.
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How do I get Apple to replace my iPhone?

How can I get service for my iPhone?
  1. Schedule a visit. Make an appointment at an Apple Authorized Service Provider or Apple Store.
  2. Send in for repair. Arrange to mail your product directly to Apple.
  3. Schedule onsite service. An Apple Authorized Service Provider will come to your home or office.
  4. Contact us.
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How much is it to replace an iPhone with Apple Care?

Under AppleCare+, each accidental damage incident is subject to a service fee of $29 for screen or back glass damage or $99 for other accidental damage. Each incident of theft or loss is subject to a deductible of $149. The back glass damage service fee is only available for iPhone 12 and iPhone 13 models.
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Are Apple replacement phones new or used?

Replacement iPhones are usually refurbished devices as well. P – it means your iPhone is a personalized device, which means that the device has a personalized engraving. If it's a warranty replacement, the model number will be N instead of M. However, since it's done through Apple, it will be "like new".
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Does Apple warranty mean free repair?

If during the Warranty Period you submit a valid claim to Apple or an AASP, Apple will, at its option, (i) repair the Apple Product using new or previously used parts that are equivalent to new in performance and reliability, (ii) replace the Apple Product with a device that is at least functionally equivalent to the ...
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How many times can you replace your iPhone under warranty?

There is no limit. If your iphone is defective, then they will replace, if it is within the warranty/Applecare period.
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What is not covered under Apple warranty?

In a nutshell, Apple warranty provides one-year hardware repair coverage for manufacturing and material defects. It does not cover software issues or accidental damage/damage caused by misuse. This means if your screen has a crack because you dropped it, it won't be covered.
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Is Apple's 1 year warranty free?

In addition to the free one-year warranty, Apple provides an additional coverage it calls AppleCare+. It's a standard warranty on every Apple product, including 90 days of free product support through chat, in-store, or via phone.
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What is covered by Apple's 1 year warranty?

Apple warrants the Apple-branded iPhone, iPad, iPod, Apple TV or HomePod hardware product and the Apple-branded accessories contained in the original packaging (“Apple Product”) against defects in materials and workmanship when used normally in accordance with Apple's published guidelines for a period of ONE (1) YEAR ...
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Does Apple 1 year warranty cover battery?

The one-year warranty includes replacement coverage for a defective battery. Apple offers a battery replacement service for all MacBook, MacBook Air, and MacBook Pro notebooks with built-in batteries.
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How do I claim AppleCare?

If you are making a claim for hardware coverage, you can also make a claim by visiting an Apple retail store or an Apple Authorised Service Provider. You must make your claim as soon as possible after the problem has occurred.
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Why is AppleCare not worth it?

Overall, AppleCare significantly reduces the stress and cost of accidental damage repairs or replacement devices, and eliminates the cost of repairing hardware failures, but it is a notable extra expense for coverage that still has some deductibles and limitations on claims.
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Does AppleCare cover cracked screen?

AppleCare+ for Apple Display extends your coverage from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other accidental damage, plus applicable tax.
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How long does it take for Apple to replace iPhone?

Apple advises that iPhone repairs take between 6-8 days if you send your iPhone to an Apple Repair Centre, for example.
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How do I replace my old iPhone with a new one?

Here's how to upgrade:
  1. Start by checking your upgrade eligibility. ...
  2. Choose your level of AppleCare+ coverage. ...
  3. Provide your carrier account details. ...
  4. Have your personal information and credit or debit card on hand. ...
  5. Get your new iPhone.
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Who can I switch to and get a free iPhone?

Switch to Verizon on any one of the One Unlimited, Get More, Do More, or Start plans and get the Apple iPhone 13 free. Plus, you will also qualify for a free Apple Watch Series 7 when activating a new line, and if that wasn't enough, you can also get a $200 Verizon gift card. This full deal is available online only.
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How fast is Apple care replacement?

Your repair is covered by the Apple Limited Warranty, AppleCare+ or consumer law. We receive your original product within 10 working days.
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Is it cheaper to repair or replace?

Generally speaking, it is almost always less expensive to repair a car than buy a new one. Even something as severe as an engine or transmission rebuild will cost you roughly $1,200 to $5,000 — far less than buying a new car.
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Can I demand a replacement rather than refund?

Consumers are entitled to a repair, replacement or refund if a product or service they buy doesn't meet one of the basic rights, known as consumer guarantees. What the consumer is entitled to generally depends on: what was bought (whether the problem is with a product or a service)
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