Why is my international package taking so long?

Shipping internationally can also take a long time not only because of the distance involved and the amount of times the packages changes hands, but because your package might get caught in the destination country's customs, where it's analyzed for whether the recipient owes taxes or duties for importing it.
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How long do international packages take to clear customs?

It normally takes a matter of minutes or hours for a package to clear customs, but it can take days or even weeks if there is a problem.
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How long does it take for USPS to process international packages?

1–3 Business Days

Ships up to 70 lbs (some countries have lower weight limits) to about 180 countries (with next-day delivery to many places in Canada). Date-certain delivery with a money-back guarantee2. International transportation and delivery is provided by FedEx Express.
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Are international packages delayed?

Due to COVID-19, international shipping has been suspended to many countries. According to Domestic Mail Manual 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.
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Why is my package still in transit USPS International?

For international shipments, it could be stuck with USPS or at customs. Your package could be stuck in transit for many reasons: loss, damage, or even a USPS tracking system failure. More likely, though, the short-staffed US Post Office has misplaced, mislabelled, or simply overlooked your package.
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Why is my international transfer taking so long?



Why is shipping taking so long?

The demand for imported goods is so high that shipping companies are racing to build more boats, a construction process that could take several years. "These are big big ships," Schreiber told Bloomberg. "So when Americans suddenly change their buying habits ... it's going to take the industry a while to catch up."
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How do I know if my package is stuck in customs?

Check Your Mail for a Customs Detainment Letter

Check your company mail for a letter from the U.S. Customs and Border Protection department stating that your package has been detained. If the department is holding your item, officials will notify you usually within a few days but it can take as long as 30 to 45 days.
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How long can a package stay in customs?

As we highlighted earlier, sometimes packages can be held up at the ISC or at Customs for anywhere between a week, 10 days, or even a little bit more than that.
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Why is my package stuck in customs?

Shipments are held to ensure they satisfy export or import customs regulations. This may be due to missing or incomplete paperwork, waiting for clearance instructions or because the authorities may need more information to clear the goods.
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Why is my package stuck in customs USPS?

If your shipment in stuck in customs, first check with your carrier and make sure there are no unpaid taxes. Should you come across unpaid taxes, pay them. If that doesn't work, your next point of contact is the shipper.
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How long does a package take after clearing customs 2020?

Or how long does it take for the goods to clear customs? If you see the eta of the ship at the delivery port on our tracking system, normally allow a week to get your shipment cleared through customs and unloaded out of the container and then allow up to two weeks on average depending where you live for delivery.
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Will customs open my package?

Do customs open every package to verify information? No, customs officers will not open up your package or packages without good reason. Every package is put through a scanner machine, or an x-ray machine, to verify that the items you are shipping match your customs forms.
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Why is my USPS international tracking not updating?

One of the most common reasons USPS tracking information hasn't updated is because the harsh weather conditions have slowed down the delivery process, blocking your mail or package from moving farther along the infrastructure until it gets to its ultimate destination.
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Is international mail delayed?

The Postal Service™ is temporarily suspending international mail acceptance for certain destinations due to impacts related to the COVID-19 pandemic and other unrelated service disruptions.
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How reliable is USPS international shipping?

USPS First Class International service is very affordable and reliable when it comes to sending letters, postcards, and flat envelopes to Canada and over 180 other countries. Delivery of letters, postcards, and envelopes is determined by destination.
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How Long Does US Customs take to process package?

Packages are usually processed within three business days, but sometimes they get stuck in customs for longer.
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How do you call customs about a package?

U.S. Customs and Border Protection
  1. Website: U.S. Customs and Border Protection.
  2. Contact: Contact Customs and Border Protection. ...
  3. Local Offices: Ports of Entry—Air, Land, and Sea.
  4. Main Address: 1300 Pennsylvania Ave., NW. ...
  5. Phone Number: 1-202-325-8000.
  6. Toll Free: 1-877-CBP-5511 (1-877-227-5511)
  7. TTY: 1-866-880-6582.
  8. Forms:
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How can I track my Balikbayan box?

“To access the balikbayan box tracker, go to the Bureau of Customs website—www.customs.gov.ph —and click on the Balikbayan Box Tracker banner,” he said. The tracker “contains the names of the foreign forwarder and the local forwarder or broker, entry date, clearance date and current status (of the shipment).”
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Where is my package USPS International?

To initiate inquiries for undelivered or damaged articles, call the International Research Group at 800-222-1811. If an inquiry determines that a package is lost, the Postal Service will send a claim packet to the U.S. sender with instructions on how to file a claim.
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What happens if a package is lost in transit?

So what's the best way to find a “lost” package? Initiate a “dock sweep” with the carrier at each dock along the planned route. Once completed, if your parcel is not recovered you'll end up dealing with an OS&D clerk at a centralized location who can file a formal trace for you with the carrier.
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How do you know if USPS seizes your package?

Once the postal inspector receives the suspected mail, they will attempt to contact the sender or recipient and, if unsuccessful, scan it as “seized by law enforcement.” The scan is visible in the Postal Service's tracking system to the sender and recipient as well as postal personnel.
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Why are packages being delayed?

Due to the ongoing pandemic, a surge in e-commerce and other factors, carrier capacity is being strained and some shipping companies don't have enough drivers. Smaller, regional carriers are more susceptible to delays in shipping caused by these factors.
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Why is the USPS so slow lately?

The service is about to set longer delivery standards for first-class packages, in a move that its regulator says will not have a big effect on its finances. More of your mail is about to get slower. First it was letters and now some packages may take longer to arrive.
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How can I solve my late delivery problem?

Shipping delays part two: Tips for handling late deliveries
  1. Set the right delivery expectations. ...
  2. Provide ongoing updates after an order has been placed. ...
  3. Communicate with your customers promptly. ...
  4. Have a viable solution to the problem. ...
  5. Offer real-time tracking capabilities.
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