Why does my Ecobee thermostat keep going offline?

The ecobee usually disconnects from Wi-Fi

Wi-Fi

Wi-Fi or WiFi (/ˈwaɪfaɪ/) is a family of wireless network protocols, based on the IEEE 802.11 family of standards, which are commonly used for local area networking of devices and Internet access, allowing nearby digital devices to exchange data by radio waves.

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Wi-Fi - Wikipedia

after optimization. When your ecobee loses wireless connection to your network, you can still use it as a standard thermostat. If your internet signal is offline, ecocbee should automatically reconnect after restoring the internet signal.

How do I get my ecobee thermostat back online?

Why does ecobee drop Wi-Fi?

Your ecobee thermostat may fail to connect to your Wi-Fi if the router is running on a 5GHz network. If your router is fairly new, it is most likely a dual-band router. Being dual-band, the router may automatically switch to a 5GHz band if it seems to be faster than the router's other network: the 2.4GHz band.

Is ecobee compatible with 5GHz Wi-Fi?

Does ecobee SmartThermostat with voice control work with 5 GHz networks? Yes, it is compatible with both 5 GHz and 2.4 GHz Wi-Fi connections; i.e. it is dual-band compatible.

What to do if ecobee turns off?

Adjust the power settings to ensure that your thermostat is functioning correctly. In case the thermostat turns off after you have adjusted the temperature settings, it could indicate problems with your Ecobee Thermostat; contact a technician or Ecobee support to ensure to fix the thermostat correctly.

One of the Problems with Smart Thermostats - ecobee3 Extra

Is there a battery in the Ecobee thermostat?

They use button/cell batteries (CR2032). Easily replaced when they need to be. Ecobee says they'll last for up to 4 years before needing replacing.

Why does my thermostat keep losing power?

The power is out or a circuit breaker has tripped

The power loss could also be the result of a tripped circuit breaker that powers the air conditioner or heater. Many thermostats run on low voltage sent from the transformer on the HVAC system; if the transformer loses power, so will the thermostat.

How do I update my ecobee firmware?

ecobee devices will update themselves automatically, provided they are connected to Wi-Fi. When a firmware version is ready for the public, it will be pushed out gradually over a period of time to all applicable ecobee devices.

What is the latest version of ecobee thermostat?

Ecobee has officially announced its latest thermostat, the simply named SmartThermostat. This fifth-generation model looks very similar to 2017's Ecobee4, and it shares that model's built-in Alexa smart speaker features.

What version of ecobee do I have?

1 Check Firmware Version

You can find the firmware version of your ecobee thermostat by: Wake your ecobee Thermostat, then tap Menu. Tap About. Look for the number listed under Version.

Is ecobee owned by Amazon?

Amazon is backing Ecobee, a smart thermostat company, just days after buying Ring. Energy Impact Partners and Amazon Alexa Fund are among the investors in a $62 million round of funding for Ecobee. Toronto-based Ecobee makes smart thermostats that compete with Nest and Honeywell products.

How long does an Ecobee thermostat last?

Ecobee thermostats can last up to ten years, but of course, how long they last depend on how frequently you use them.

How do you recalibrate ecobee?

How long do batteries last in ecobee sensors?

The remote sensors run on battery power so they can be placed anywhere you like. The battery is a type for the old ecobee Room sensors is CR2032 (the little silver coin shaped batteries). It will run the sensor for 18-24 months. However, the new Smart Sensors use a CR2477 which should last for 5 years.

What does calibrate mean on a thermostat?

Proper calibration ensures that this sensor correctly reads your home's temperature. The process involves matching adjusting the control element's reading to the room's temperature. You can check your thermostat's calibration with a room thermometer. Place the thermometer a few inches away from your thermostat.

Are ecobee thermostats accurate?

The ecobee temperature sensor has a +/- 1.0F accuracy and is programmed to provide readings every 15 seconds. It will use the previous two values and average them into the current reading.

Why does ecobee take so long to calibrate?

All you have to do is wait. Ecobee also performs firmware updates regularly; an update may cause your thermostat to recalibrate. This may take slightly longer than a regular calibration. If your device is calibrating for more than an hour, contact Ecobee customer service for additional support.

Does ecobee work without C wire?

Your ecobee3 does not need them. Some thermostats do not have a C-wire. The C-wire is used to reliably provide power to the thermostat. In this case, the PEK can use the existing wires to power your thermostat.

Is ecobee a Chinese company?

ecobee is a Canadian home automation company that makes smart thermostats, temperature and occupancy sensors, smart light switches, smart cameras, and contact sensors.

Who is ecobee made by?

Ecobee acquired by generator company Generac for $770 million.

Does ecobee sell data?

ecobee does not sell your Personal Information.

How do I troubleshoot my Ecobee thermostat?

Will there be a new ecobee?

Ecobee is planning to release a new HomeKit-compatible smart thermostat model with a premium design and built-in air quality monitoring, according to a product listing on home improvement retailer Lowe's website in Canada.