Why do Reolink cameras go offline?

Offline: the camera might be powered off or disconnect from the network. Invalid password: the password of the camera might be changed into another one. Or the one you entered for the camera into the menu of the NVR is wrong.

Why does my Reolink connection keep failing?

Check whether your computer has been connected to Internet successfully. Check if the computer's firewall has been configured properly. If you haven't set the VPN, please also close the VPN on your computer. Refer to How to Allow Reolink Client Pass Through the Firewall on your PC.

Why does my WiFi camera keep disconnecting?

There are two main reasons that a camera may lose WiFi connection. It may be installed too far from your WiFi router, or it may not have sufficient bandwidth on your WiFi.

Why did my Reolink camera stop working?

For other Reolink PoE camera models, please make sure that the PoE injector/switch is 802.3af compliant (48V) and supports active mode. Please use another Ethernet cable and try a different port on the POE NVR/injector/switch. If the problem persists, please power the camera via DC adapter to see if it works.

Is Reolink offline?

Reolink WiFi cameras can work without WiFi or Internet connection.

Watch BEFORE you buy Reolink security cameras.

Does Reolink work on WiFi?

Reolink Go/GO PT/GO Plus operates on 4G-LTE and 3G networks. It does not support WiFi connection.

Why did my security camera stop working?

At times when the security camera's lights don't work at night is due to poor cable connections. Make sure to check that all connections, cables, and power is intact and tightly connected. If your security cameras are wireless, check the internet and make sure that it is connected successfully to the WiFi.

Why does my security camera go offline at night?

The camera has the IRCUT automatic switchover; this allows the camera to switch to Night vision automatically when it gets dark. This sounds like the camera's night vision mode is not able to function; this can happen if the camera is not getting sufficient power or if the hardware is faulty.

Why does a device go offline?

If your devices are continually falling offline, the problem is almost always related to poor wifi connectivity caused by signal fluctuations, channel congestion, or data loss. In rare cases, however, this can be caused by settings in your router.

Why won't my Reolink camera connect?

Click Add Device->Scan in LAN to see whether the camera shows up. For the mobile app, please check whether it has a firewall or APN settings, and disable the APN to add again. If still fail to add, please try to reboot this camera and your home router network or hard reset this camera and set up from factory status.

How do I get my Reolink camera back online?

Why won't my Reolink connect to my phone?

Please also reboot the device, and change another router/network if possible. Note: If you fail to log into your device via UID on Reolink App, please switch to another network (switch to 4G or another Wi-Fi) and try it again.

Why does my NVR keep going offline?

Check if your network cable is connected to the LAN port of your router. Step 2: If point 1 is right and NVR is OFFLINE, then it should be DHCP issue. Enable DHCP on your NVR. Click right button of mouse, go to System Setup - Network Setup - check (√) the DHCP, apply and save it.

What causes interference on security cameras?

What causes interferences on security cameras? The most common causes include improper camera configuration, poor lighting, power supply issues, shielding damage on cables, flimsy cable installation, improperly terminated output, LED damage, and electrical configuration mismatch.

What does video loss mean?

What does video loss look like? Sometimes a CCTV system loses video feeds on one or more cameras, a camera gets a loose connection, goes black at night or gets no video with a camera showing a black screen.

Why are my cameras offline?

There are several reasons why your camera may be offline, including a depleted battery, high bandwidth usage, updated router settings, or wireless interference. The camera is designed to automatically re-connect once there is internet available.

How do I fix my WiFi security camera?

Can I reset my Reolink camera remotely?

Reolink camera/NVR can't be switched off remotely, but you can restore/reboot the camera/NVR remotely when you can still connect it.

Where is the reset button on?

Alternatively referred to as the reset switch, the reset button allows devices that utilize it, such as a computer or peripheral to be rebooted. Usually, the button is on the front of the device, next to or near the power button.

What is the range of Reolink cameras?

What's worth mentioning is that, most Reolink long range cameras have remarkable night vision, with long IR distance of 100ft or even up to 190 feet. 5MP/4MP Super HD; Outdoor/Indoor Protection; 100ft Infrared Night Vision; Audio Recording; Mobile Remote Access & Control.

Can I use Reolink go without SIM card?

The wire-free Reolink Go requires a SIM card to operate.